Opening times

  • Monday – Thursday: 09:00 – 17:00
  • Friday: 09:00 – 16:00
  • Weekends & Bank holidays: Closed
If you've got a question for one of our departments, please select the relevant option below to find out how to get in touch.

Membership help centre

Whether you're already a member of CIH or are thinking of joining, here are the answers to some of the most frequently asked questions. You  can also find information about how to register and login to your MyCIH account.

Read our frequently asked questions

If you can't find what you are looking for and would like to talk to a member of our team, you can contact us via email at or call 024 7685 1700.

Submit an enquiry

Our qualifications


Are you interested in studying one of our qualifications, or are a currently studying one?

Speak to a member of our education team today by emailing us at, calling 024 7685 1700, or submitting your question via our enquiry form:

Submit an enquiry

If you are currently study a CIH qualification with the Housing Academy you can find their contact details here.

Are you interested in delivering our qualifications and becoming a CIH approved study centre?

You can find more information about delivering our qualifications and becoming a CIH approved study centre here.

Our Awarding Organisations team can answer any questions you may have. Email us at or call us on 02476 851 773 and a member of the team will be in touch to discuss your enquiry.

CIH Housing Academy

The CIH Housing Academy provides everyone in the housing sector with an opportunity to continue their professional development through online qualifications and training. Find out more about our learning opportunities:

If you have any questions for our Housing Academy team, you can call us today on 024 7685 1700, email or submit an enquiry form.

Enquire about qualifications            Enquire about training

In-house training:
The Housing Academy can deliver our training courses, qualifications and tailored in-house programmes bespoke to your organisation to suit your schedule and to meet your organisation's individual needs. Find out more here.

Call us to discuss your in-house requirements on 024 7685 1789, email us or submit an enquiry form.

Enquiry form


If you have a question about an upcoming event or a query about an event you are booked on to, please call us on 024 7685 1700 or email

View upcoming events

Sponsorship & exhibition

You can find more information about our sponsorship and exhibition opportunities here, or you can speak to a member of our team by calling us on 020 3771 7232 or emailing

Press office

Our press office is open between 8am-5pm, Monday to Friday. If you are a member of the media and have a press enquiry or interview request, please get in touch using the contact details below.

Rachel Martin CIHM, communications manager

General enquiries

For all other queries please contact our customer service team by calling or emailing using the details below:

Our address

Suites 5 and 6, Rowan House, Westwood Way, Coventry, CV4 8HS