What is the CIH Housing Academy?

Our Housing Academy provides everyone in the housing sector with an opportunity to continue their professional development through online qualifications and training. 

So, whether you’re looking to upskill, tackle future challenges, or develop your career, the CIH Housing Academy is here to help.


CIH qualifications are a fantastic way of establishing yourself as a professional in the housing sector and ensuring you have the theoretical knowledge, essential skills, and learning to perform at the highest level in your day job. Our qualifications make skills visible and bring a greater depth of understanding than experience alone can provide. 

Why study a CIH qualification?

  • We offer a fantastic range of online, bitesize and online plus qualifications from Level 2 to Level 5
  • You won't find any exams in our qualifications, just assignments staggered throughout your qualification
  • Our qualifications are flexible to suit your lifestyle and working pattern
  • Our learning style will help you apply your new knowledge and skills to your day job straight away
  • All our tutors are established CIH members with excellent knowledge of the housing sector
Choose your study method
Online study

Studying online gives you total flexibility to study when and where works for you. As a CIH Housing Academy online learner, you will have access to a complete set of online learning tools, including study materials written by our team of specialist authors, links to useful websites and resources, and forums where you can share your thoughts and ideas with other learners.

NEW: Online plus

Online plus combines all the benefits of online study with the addition of dedicated tutor support via virtual sessions. These virtual sessions offer the opportunity to interact and share knowledge with other learners and tutors but still benefit from fitting study time around work and life commitments.

This includes:

  • Online materials
  • Forums
  • Quizzes
  • Online tutor led content session per unit
  • Discussions
  • Case studies
  • Group activities
  • Exercises
  • Access to a recording of the session via moodle
NEW: Bitesize learning

With CIH bitesize learning, you can break down our qualifications and study the units you want to, when you want to, and pay as you go. You may choose to study a single unit on a topic of particular interest or, over time, study all units that achieve the whole qualification on successful completion. Bitesize learning is currently available on Levels 2, 3, and 4 Certificate in Housing Practice.

This includes:

  • Online materials
  • Forums
  • Quizzes
Blended learning

Blended learning is a method of study which combines face-to-face learning days with online learning. Hence, learners get the best of both worlds - the opportunity to interact, share knowledge and learn from other students and a tutor, and the ability to fit their learning around other commitments. This includes:

  • Online materials
  • Forums
  • Quizzes
  • Face-to-face tutor-led content delivery per unit
  • Discussions
  • Case studies
  • Group activities
  • Exercises

Due to COVID-19, our blended learning offer is unavailable for individual learners. However, if an organisation would like this as an in-house provision, we can discuss this with agreement from our trainer or tutor.


Our training programme is designed to ensure housing professionals and organisations are equipped to overcome day-to-day challenges. They cover the latest topics and content, updated by our policy and practice experts.

How will CIH training benefit you? 

  • Providing you with up-to-date information so you can stay ahead in this ever-changing sector
  • Continuing your professional development and refreshing your knowledge on key subjects
  • Allowing you to network with other housing professionals on our courses
  • Being able to apply your new skills and knowledge to your day job right away

We also offer bespoke training, working with you or your organisation to develop and deliver the best programme for your specific needs.

Training programmes are offered by the CIH Housing Academy in the following ways:
NEW - Online
  • Watch the training live - study from a place that suits you
  • Interact with your trainer - ask your trainer as many questions as you like through our online platform
  • Delegate forum - share your thoughts and experience with your peers

The Housing Academy is pleased to confirm in house bespoke training can be delivered either face to face or virtually via Microsoft Teams at an organisation’s preferred venue subject to the approval of the trainer.

Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practices.

All open access training will remain virtual via Microsoft Teams.

Introduction to housing management law training

Honestly the best training I have had since I started working as a housing officer. Extremely knowledgeable trainer!

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Chartered membership
Chartered membership recognises that you are a fully qualified, competent and committed housing professional. Find out more about routes to chartered membership.
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Find out how joining CIH can help boost your career prospects.

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