In this training, you’ll explore:

• An introduction to Psychologically informed Environments (PIE)
• Practical suggestions as to how teams can build on their strengths and develop their services
• The role of environmental design, agile working and communication skills
• How the people using our services often display challenging behaviour
• How by applying PIE and Trauma-informed Care (TIC), we can achieve better outcomes for the services users
• How we can also increase the well-being of the people who work with them

By the end of this training, you will have:

• Explored what is meant by complex trauma and how we inform and respond to its impact on our work
• Considered the benefits of using trauma-informed practice to establish a shared understanding/ response amongst staff
• Looked at the five principles of PIE and considered how the principles could be applied effectively in your workplace
• Understood the importance of tailoring the underlining principle of trauma-informed care (TIC) to the unique element of the services you provide as well as learning from the best practices of others
• Recognised where in your team your strengths are and how to build on skills, knowledge and practice to establish a Psychologically Informed Environment
• Explored what is meant by reflective learning practice within teams and how we incorporate this into the service
• Considered several psychologically informed models that can be viewed and used by teams within the workplace
• Reflected on the compassion, resilience and peer support amongst teams and how we enable this to happen effectively

Book your place if you are:

• A housing manager
• Team leader in housing 
• Frontline housing staff 

You must understand the theory and practical application of PIE and TIC so you can apply them to your work environment. This course will enable teams to tailor their services to use and adapt those principles to their teams and their service delivery. 

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Pauline Haynes started her career in the Social Housing Sector and has been a Training Consultant and Coach for 24 years, developing and delivering training programmes in the Social Housing Sector, NHS, Local Government, Children and Young Peoples Services, HMP the Probation Service.