Dates Times
25 November 2021 10.00am - 1.00pm
8 March 2022 10.00am - 1.00pm
14 June 2022 10.00am - 1.00pm

Anti-social behaviour is generally well managed in the social housing sector, but there are ongoing challenges to be met. This in-depth course aims to equip you with the skills and knowledge important to the effective case management of anti-social behaviour.

What will I learn?

This course will give you the tools to manage anti-social behaviour in a professional manner, on behalf of victims and the housing provider itself.

You won’t just learn the legal or technical skills of case management, but also:

  • How to achieve successful early intervention
  • The Interpersonal skills needed for tackling and diffusing difficult situations
  • How to work to good effect with other agencies.
Who should attend?

Anyone responsible for the support or supervision of anti-social behaviour case management, or for setting policy. Also, those from other agencies working with housing providers.

Benefits of attending

Here at CIH, we want to provide everyone involved in housing with the skills and knowledge needed to cope in the current pandemic.

Our online training has been developed by expert professionals on key topics that we know you need to be able to adapt to the changing environment.

Your trainer

Michael Guest is a highly experienced and expert housing consultant. As a trainer, Michael’s relaxed conversational yet professional approach is commented upon.  His experience is supported by professional qualifications in housing, including a Postgraduate Certificate with Merit in Housing, and an MSc with Distinction in Housing Studies

How to book your place

Click on the link below to secure your place through our customer portal. If you don’t already have an account, you’ll be asked to create one, but don't worry it's easy. Then select the training date you wish to attend and follow the instructions in the portal.

Member price

Non-member price

£115 + VAT

£195 + VAT

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