Across the two sessions, you will gain a full understanding of social housing and the environment within which housing organisations operate.

In the first session, we will look at:

• The origins of social housing, the vision, purpose and aims of housing associations
• Funding, the range of housing and the ten types of providers,

In the second session, we will look at:

• The four primary activities, six internal disciplines and key external relationships
• Regulation, rights, and responsibilities from a customer perspective
• The future of social housing.

This training will be valuable for anyone who works in social housing that wants a better understanding of the history of social housing and the fundamentals.

Here at CIH, we want to provide everyone involved in housing with the skills and knowledge needed to cope in the current pandemic.

Our online training has been developed by expert professionals on key topics that we know you need to be able to adapt to the changing environment.

Nitin Parmer has over 30 years’ experience in the housing sector, working at various levels. He has worked with CIH for over 20 years covering a range of diverse subjects from customer service, housing law to developing policies and procedures. As a freelance training consultant, he has more recently run a range of building construction and maintenance courses. This has helped many housing professionals gain City and Guilds and ABBE (Awarding Body for the Building Environment) qualifications.