1 December 2020, 10.00am - 12.00pm
In this second session we will look at the rights and responsibilities of both landlord and tenants and consider what this means in practice. You will look at the types of tenancies and occupation agreements used in the social housing sector and both customer service and the importance of tenant’s participation.
This training will help you:
This online training has been designed for anyone who works in social housing that wants a better understanding of the history of social housing and the fundamentals.
Here at CIH, we want to provide everyone involved in housing with the skills and knowledge needed to cope in the current pandemic.
Our online training has been developed by expert professionals on key topics that we know you need to be able to adapt to the changing environment.
Pauline Haynes has been a training consultant and coach for 23 years developing and delivering training programmes in the social housing sector, Shelter. NHS, local government, children and young people’s services, HMP and the probation service. Pauline prides herself in delivering relevant insightful and engaging training that participants can use and apply to their job roles.