Dates Times
19 January 2023 10:00 - 13:00
18th April 2023 10:00 - 13:00
18 July 2023 10:00 - 13:00
Member price
£125 +VAT
Non-member price
£215 +VAT

The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.


As a tenancy management issue, hoarding has become one of the leading causes of eviction. With a prevalence rate that is more than treble that of schizophrenia and OCD, hoarding disorder is remarkably unresponsive to medication, and house clearances have a 100% relapse rate without therapeutic input. This multi-faceted condition needs a multi-faceted approach, with new philosophies at its centre to promote positive tenancies.

What will I learn?

At the end of this course you'll be able to:

  • Explain why people hoard (the tales behind the treasure)
  • Understand trauma-informed practice
  • Recognise how traumatic experiences such as bereavement, eviction and poverty can relate to hoarding behaviour
  • Identify the early signs of hoarding
  • Initiate a compassionate dialogue
  • identify different types of hoarding and how they fit into the new diagnostic criteria for hoarding disorder
  • Describe hoarding from a tenancy governance perspective
  • Promote a consistent understanding of when to escalate hoarding cases
  • Use enforcement action in a compassionate way
  • Identify potential treatment pathways and practical support
Who should attend?

All those looking to expand their knowledge on hoarding, allowing the expertise of a variety of delegates from across all different fields to be channelled. Hoarding is an issue that will invariably be encountered not only by professionals working in housing and mental health, but emergency services, social services, environmental health and local authorities.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Your trainer

Kayley Hyman is the director of Holistic Hoarding, a Community Interest Company that offers therapeutic support to those who are affected by hoarding disorder.  Kayley also works as a Mental Health Specialist for a large housing organisation, where her primary focus is working in a therapeutic and collaborative manner with tenants and landlords to prevent eviction and promote sustainable tenancies.

Booking your place

Click book today at the top to secure your place through our customer portal. If you don't already have an account, you'll be asked to create one, but don't worry; it's easy. Then select the training date you wish to attend and follow the instructions in the portal.

Continuing your learning
Not a member?
Our virtual events

Call us 024 7685 1700 or register your interest today