Our events

The first year of Tenant Satisfaction Measures from the Regulator of Social Housing highlighted ongoing challenges with complaints handling across the sector. With only 19% of tenants reporting satisfaction with how complaints are managed, there is a clear need for improvement.

Social housing is fast, full-on, and emotionally demanding.

This Mental Health Awareness Week, 12-18 May 2025, we are hitting pause to focus on real talk, real tools and real support.

At this webinar, hear more about the benefits: better service delivery, increased tenant satisfaction, improved community safety, and greater resident empowerment.

How we talk about homes matters. We all have power as communicators to tell a story about homes that builds public understanding and support for solutions to make our housing system better. More dates available. 

This session is designed to equip all housing professionals and leaders with essential skills that promote resilience and fortitude while enhancing overall wellbeing.

Join us as we hear from housing law experts in the Housing Agency and the Residential Tenancies Board (RTB) on what the latest developments mean for the sector.

The social housing sector is undergoing significant change, with a renewed focus on professionalism, tenant voice, and cultural transformation. This session explores how embedding resident-led governance can help tackle stigma while shaping a more accountable and inclusive housing sector.

Meet the CIH NI board and hear about our operational plans for the coming months and a look back at what happened in the sector in the last 12 months.

Join us for a discussion on the recently launched Healthy Age Friendly Homes programme.

Gain a deeper understanding of the Northern Ireland policy landscape. Join housing law and policy expert Justin Cartwright for a virtual event that will explore the key changes facing the region, providing valuable insights for professionals and interested parties alike. More dates available.