A welcome from Chartered Institute of Housing and the headline sponsor, Respond.

This session will take place in the Blackrock suite.

Welcome to the All-Ireland Summit

09:30

Justin Cartwright

Justin Cartwright

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National director for Northern Ireland, Chartered Institute of Housing

Justin leads CIH’s policy and external affairs work in Northern Ireland. He is a chartered member of CIH, a member of the Chartered Management Institute and holds a Bachelor of Applied Science (Honours) from RMIT University in Melbourne, having undertaken research on acoustics in the built environment. Justin is chair of Belfast City Centre Management Company Ltd and a trustee of supporting communities.

Declan Dunne

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Chief executive, Respond

Speaker information coming soon.

The department will update delegates on the government’s upcoming plans for housing across the island.

Session chair: Justin Cartwright

This session will take place in the Blackrock suite.

Departmental address

09:37

Áine Stapleton

Áine Stapleton

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Assistant secretary, Department of Housing Local Government and Heritage

Áine is head of social housing delivery in the Department of Housing, Local Government and Heritage. Áine joined the Department in December 2020. She is a career civil servant having previously served in senior management roles including the Department of Finance, the Department of Public Expenditure and Reform and the Department of Transport, Tourism and Sport. Áine is also a member of the Housing Agency Board.

Mark O'Donnell

Mark O'Donnell

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Deputy secretary of housing, urban regeneration and local government, Department for Communities

Mark’s group plays a key role in the delivery of the Department for Communities’ common purpose of supporting people, building communities and shaping places. Key priorities for Mark’s area include ensuring the provision of decent, affordable sustainable homes and housing support; delivering programmes that support social, economic and physical regeneration and supporting district councils to deliver strong and effective local government.

Justin Cartwright

Justin Cartwright

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National director for Northern Ireland, Chartered Institute of Housing

Justin leads CIH’s policy and external affairs work in Northern Ireland. He is a chartered member of CIH, a member of the Chartered Management Institute and holds a Bachelor of Applied Science (Honours) from RMIT University in Melbourne, having undertaken research on acoustics in the built environment. Justin is chair of Belfast City Centre Management Company Ltd and a trustee of supporting communities.

Integrity, ethical behaviour and professional conduct are three key areas everyone in the housing sector should strive to demonstrate every day. Join a knowledgeable panel for the big picture on current housing issues and for your chance to discuss what practical steps housing organisations can take to prepare for the future of professionalism.

Chair: Declan Dunne

This session will take place in the Blackrock suite.

Plenary session: State of the nation and preparing for professionalism

10:15

Gavin Smart

Gavin Smart

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Chief executive, Chartered Institute of Housing

Gavin Smart CIHCM is chief executive at the Chartered Institute of Housing. Prior to joining CIH, Gavin was assistant director of research and futures at the National Housing Federation from 2004 to 2012. Born in Cardiff, Gavin studied public administration at the Polytechnic of Wales and then gained an MSc in sociology at the University of Bristol, where he worked as a research associate on projects for the Department of the Environment, Housing Corporation, Scottish Office and local authorities.

Gary Orr

Gary Orr

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Group chief executive, Abri

Gary has worked in the social housing sector for over 25 years. He commenced his career at Clanmil Housing Association in Belfast, returning some years later to serve on the board. He has held operational and executive positions within regional and national housing organisations across England and is now at Abri. Abri operates across the south of England with some 50,000 homes and assets, serving circa 100,000 customers. Gary is also a member of the Bank of England Residential Property Forum and is co-chair of the National Delivery Group (NDG) that convenes the CEOs of the 20 largest housing associations.

Declan Dunne

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Chief executive, Respond

Speaker information coming soon.

Housing prides itself on being a values-based profession - but what does this actually mean? How can the profession take a more proactive approach on equality, diversity and inclusion (EDI) in the workplace?

This interactive session will focus on how the discussion around equality, diversity and inclusion can be made more visible and positive at a societal level. We’ll explore how we further promote equality and what steps we can all take to ensure what we offer is not only fit for purpose, but is progressive – reflecting and acting on the voices of people from a wide variety of backgrounds and life experiences.

Chair: Kath Cottier

This session will take place in the Cooley suite.

Breakout one: Equality, diversity and inclusion

11:40

Mushtaq Khan

Mushtaq Khan

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Chief executive, Housing Diversity Network

Mushtaq works for Housing Diversity Network, a training and consultancy organisation helping the housing sector become more inclusive in terms of its leadership, service provision and workforce development. He has worked for several housing and regeneration organisations throughout his career and has run his own consultancy business. He was previously director of commercial partnerships at the Jigsaw Group and director of Aksa Homes. He has also worked at a senior level in local authorities for over fifteen years, including working for large metropolitan councils such as Oldham, Trafford and Lambeth. Mushtaq is committed to ensuring disadvantaged communities have access to housing, employment and training opportunities. He is keen to ensure that the housing sector provides services that make a real difference in people’s lives.

Kath Cottier

Kath Cottier

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CEO, Fold Housing Association and vice chair, Chartered Institute of Housing Ireland

Kath has over 20 years of experience working in the Irish Housing Association sector; leading development, property and housing teams. Prior to Fold, at executive level in Clúid Housing, she was responsible for front-line services and working to lead the organisations strategic development and growth as well as contribute to strengthening the Housing Association sector.

We are all committed to providing good quality homes in safe communities – but challenges are inevitable as we strive to achieve this.

In this session we will hear directly from frontline housing professionals and other related support services to share their experience. Together, we’ll identify some of the challenges that might threaten/cause tenancies to fail or cause anti-social and anti-community behaviours, focus on how we might effectively overcome these challenges, strengthen personal resilience, share good practice for supporting tenants to sustain their tenancy and reducing ASB, and promote and improve community cohesion.

Session chair: Eileen Patterson

This session will take place in the Blackrock suite.

Breakout two: Providing safer communities

11:40

Eileen Patterson

Eileen Patterson

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Member, CIH Ireland Board

Eileen is an independent professional with over 35 years of experience in all aspects of social housing and social policy in Northern Ireland. She is committed to increasing awareness of the professionalism of those who work in housing and to influencing effective evidence-based policy. She is a Chartered member of the Institute of Housing and is a previous chair of the NI board. She is currently a board member of the CIH advisory board for Ireland, Clanmil Housing Group and the Probation Board for Northern Ireland.

Michael Russell

Michael Russell

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Tenancy services co-ordinator, Circle Voluntary Housing Association

Michael has worked for over 15 years in housing-related services in the Dublin Central region and has extensive experience in addiction, homelessness, housing and community services. Michael’s role entails coordinating the day-to-day operations of Circle’s tenancy team such as nominations, allocations, and tenancy management as well as providing support to the tenancy team.

Peter Beck

Peter Beck

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Probation officer, Probation Board for Northern Ireland

Peter works within PBNI’s Intensive Supervision Unit. This team works with those individuals who have committed sexual or domestic violence offences, and those who may be involved in the Public Protection Arrangements Northern Ireland. Peter recently undertook a research project within PBNI as part of a Master’s degree exploring probation officers’ perspectives of desistance theory (the means by which people cease offending). The research identified that probation officers are fundamentally aware of housing issues for those involved in the criminal justice system.

We're continuing our work within the sector to decarbonise homes. But where are we at? Join us to understand how we can make better use of infrastructure and explore how we can provide environmental leadership in social housing to advance climate action goals.

Session chair: Michael McDonnell

This session will take place in the Carlingford suite.

Breakout three: Achieving net zero

11:40

Susan Vickers

Susan Vickers

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National sustainability manager, Cluid Housing Association

Susan is tasked with implementing Clúid’s Greening/ Sustainability Strategy; to advise the business, lead initiatives and develop programmes to deliver sustainable climate-resilient housing and a low-carbon culture in all aspects of the organisation’s procurement, maintenance and operation of their housing stock.

Aisling McStravick

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Director of assets, Radius Housing

Speaker information coming soon.

Michael McDonnell

Michael McDonnell

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Group CEO, Choice Housing

Michael McDonnell is a Fellow of the Chartered Institute of Housing and of Chartered Accountants Ireland. His background includes various leadership roles in the private sector across the UK and Ireland. He is currently a voluntary board member of the NI Community Relations Council and has recently joined the Advisory Board of CIH in Northern Ireland.

A topic based sit down networking lunch with other delegates and exhibitors. Desserts, tea and coffee will follow in the exhibition area. 

Frontline staff are a housing provider’s biggest asset when it comes to realising the sector’s core purpose. They build trust and knowledge of household circumstances through connections and relationships with tenants, in addition to gathering on-the-ground knowledge of housing stock. But what does that look like in a modern housing organisation?

Our diverse panel of speakers will draw on their experience working on the frontline to dissect what a brilliant service looks like, the most effective ways of manging complex needs and ensuring that tenants are equipped to live comfortably and safely in their homes.

Co-chairs: Tom Downes and Michaela McCusker

This session will take place in the Blackrock suite.

Plenary session: In conversation– managing complex needs and sustaining tenancies

13:20

Declan Morris

Declan Morris

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Co-chair, Homelessness Prevention Forum

Declan has worked in the housing & homelessness sector in Northern Ireland for over 20 years and was appointed Extern Homes manager in July 2016. Declan studied Social Policy at Queens University Belfast and as a registered member with Chartered Institute of Housing, Extern Homes was honoured by receiving the ‘More than Bricks and Mortar’ award at CIH’s annual awards in 2019. Declan also co-chairs the Homelessness Prevention Forum – a collaboration of floating support services in Belfast, which he helped convene in 2013.

Paul Fleming

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Co-chair, Homelessness Prevention Forum

Speaker information coming soon.

Caroline Casserly-Farrar

Caroline Casserly-Farrar

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Director of operations, Oaklee Housing

Speaker information coming soon.

Emma McCormick

Emma McCormick

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Housing services manager, Oaklee Housing

Speaker information coming soon.

Tom Downes

Tom Downes

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Tenant services coordinator, Respond

Speaker information coming soon.

Michaela McCusker

Michaela McCusker

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Member, CIH Futures and workforce development assistant manager, Northern Ireland Housing Executive

Michaela has a BSc in Housing Management from University of Ulster and is a Chartered Member of the Chartered Institute of Housing. Michaela has extensive housing management experience from working in generic and specialist housing roles across the North and South of Ireland. Michaela is a board member of CIH Futures – the young professionals board of the Chartered Institute of Housing across the UK and also chair of CIH Futures NI.

Whether operational or strategic, tenant participation is integral to the delivery of good, modern service delivery within social housing.

From the decarbonisation of stock to repairs and maintenance, tenants must be involved from the very beginning of the decision-making process through to completion. How do we ensure that tenant participation is done right, and it is done well?

Join this expert panel to share your experience.

Chair: Vincent Keenan

This session will take place in the Blackrock suite.

Breakout one: Tenant engagement and participation

14:00

Colm McDaid

Colm McDaid

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Chief executive, Supporting Communities

Colm joined Supporting Communities, a NI-wide voluntary community development and tenant support organisation with a dedicated staff of 30, in 1994 and during this time he has held various positions within the organisation. Colm took up the position of chief executive in 2014. Colm is also a board member of housing rights and a member of both the Chartered Institute of Housing and CO3.

Aidan Kearney

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Senior training officer, Supporting Communities

Speaker information coming soon.

James O'Neill

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Resident, Tuath Housing

Speaker information coming soon.

Vincent Keenan

Vincent Keenan

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CEO, North and East Housing Association

Vincent has 30 years of experience in homelessness, housing management and development. Vincent is chairperson of The Wheel, Ireland's national association of community and voluntary organisations, charities and social enterprises. Vincent has participated in social partnership agreements and has served on the National Homeless Consultative Committee.

Join this excellent panel of speakers to discuss the effective delivery of repairs and maintenance services that meet the needs of everyone, with a particular focus on ensuring fair service delivery for ethnic minority and disabled tenants.

Session chair: David Silke

This session will take place in the Carlingford suite.

Breakout two: Asset management focus – excellent repairs and maintenance

14:00

Aoife Lawler

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Senior executive officer, Fingal County Council

Aoife is a civil engineer currently working in the housing directorate in Fingal County Council and is responsible for delivering on the significant delivery targets for new homes. She has worked in both private consultants and in local authorities for over 25 years. Her housing-related experience includes the design of social housing schemes.

Gary Orr

Gary Orr

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Group chief executive, Abri

Gary has worked in the social housing sector for over 25 years. He commenced his career at Clanmil Housing Association in Belfast, returning some years later to serve on the board. He has held operational and executive positions within regional and national housing organisations across England and is now at Abri. Abri operates across the south of England with some 50,000 homes and assets, serving circa 100,000 customers. Gary is also a member of the Bank of England Residential Property Forum and is co-chair of the National Delivery Group (NDG) that convenes the CEOs of the 20 largest housing associations.

David Silke

David Silke

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Director of insights and operations, The Housing Agency

The Housing Agency is a government body working with the Department of Housing, Local Government and Heritage, Local Authorities and Approved Housing Bodies (AHBs) in the delivery of housing and housing services. David previously worked in several state bodies in research and policy roles, including the Centre for Housing Research, the National Economic and Social Forum, the Combat Poverty Agency, and the Department of Social Security (UK).

Development, especially in the current economic climate, can be difficult for providers to progress. There can be many moving parts - from land availability and access to wastewater infrastructure and other local planning elements, such as ‘community buy-in' and the introduction of mixed-tenure schemes.

Join us to hear expertise from across the island of Ireland on how we are dealing with these issues and more.

Session chair: Jan Sloan

This session will take place in the Cooley suite.

Breakout three: Challenges with development and planning

14:00

David Burns

David Burns

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Chair, Solace and CEO, Lisburn and Castlereagh City Council

David Burns has been the Chief Executive of Lisburn & Castlereagh City Council since November 2018, making the move across from Scotland with his wife and 2 children. David worked for Councils and Housing Associations in the West of Scotland for close on 25 years, with a particular focus on Council housing, housing management, community planning & engagement, capital projects and regeneration initiatives. In his spare time, David is an assistant referee with the Irish Football Association, operating at Championship level. David is the current Chair of SOLACE.

Eddie Taaffe

Eddie Taaffe

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Director of services, Wexford County Council

Eddie Taaffe is a Chartered Engineer and Fellow of Engineers Ireland. With over 25 years’ experience in civil engineering and project management with Local Authorities, in 2020 he was appointed programme co-ordinator with the Housing Delivery Co-ordination Office (HDCO) established within the Local Government Management Agency.

Jan Sloan

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Executive director of development and new business, Clanmil Housing

Speaker information coming soon.

Homelessness numbers have exceeded 12,000 people for the first time in Ireland as the latest figures once again break records.

Figures released by the Department of Housing show that 12,259 people were living in emergency accommodation in April this year.

Join us for our final plenary to learn more about the root causes behind the increase in homelessness and, crucially, take away practical examples from providers about how they are taking a person-centred approach to effectively support those most affected at a time when resources are stretched to the limit.

Session chair: Ciara Ferguson

This session will take place in the Blackrock suite.

Plenary session: Preventing homelessness

15:20

Ciara Carty

Ciara Carty

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National director of services, Focus Ireland

Ciara has responsibility for the overall management, direction, and operational control of Focus Ireland’s services organisation overseeing four core service areas– families, young people, singles, and advice and information. She has served as chair of the Dublin Homeless Network’s Prevention Sub Group and regularly represents Focus Ireland at conferences and speaking events.

Grainia Long

Grainia Long

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Chief executive, Northern Ireland Housing Executive

Grainia Long was previously the Commissioner for Resilience for the city of Belfast and co-Chaired the Belfast Climate Commission. She spent nearly four years as Chief Executive of the National Child Protection Charity in Ireland, ISPCC Childline. This position followed several years working in housing, including as Chief Executive of the Chartered Institute of Housing (CIH), and previously National Director of the CIH in Northern Ireland. She served two terms as a member of the Northern Ireland Human Rights Commission, and has extensive experience as a Non-Executive Director, having spent six years as Senior Independent Director on the Group Board of Metropolitan Thames Valley Housing.

Ciara Ferguson

Ciara Ferguson

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MLA, Sinn Féin and chair, APG Homelessness

Ciara Ferguson is Sinn Féin Housing spokesperson. A Housing graduate, who began her career in the Housing Research Centre at Magee in the mid-1990s, and worked 30 years in the city in the fields of social research, urban regeneration and community development. Joined the Assembly in September 2021 and is the chair of the Housing All Party Group and Homeless All Party Group. She believes passionately in ensuring all our people secure homes that are good quality, safe, secure, sustainable and affordable.

This session will take place in the Blackrock suite.

Close of Summit

16:00

Carol McTaggart

Carol McTaggart

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Chair, CIH Northern Ireland

Carol is also the group chief executive of the Clanmil Housing Group as well as a non-executive director of 54 North Homes, a registered housing association based in Leeds/Yorkshire and a board member of the NI Federation of Housing Associations.

Kath Cottier

Kath Cottier

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CEO, Fold Housing Association and vice chair, Chartered Institute of Housing Ireland

Kath has over 20 years of experience working in the Irish Housing Association sector; leading development, property and housing teams. Prior to Fold, at executive level in Clúid Housing, she was responsible for front-line services and working to lead the organisations strategic development and growth as well as contribute to strengthening the Housing Association sector.