Introduction and welcome

11:00

Jennie Haque

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Neighbourhood coordinator, Aspire Housing

Jennie Haque is an experienced neighbourhood coordinator with over 11 years experience within the housing sector across a range of services such as allocations and lettings, anti-social behaviour, customer services and housing management. She is passionate about putting people first.

https://twitter.com/jennieataspire

ASB and neighbour disputes

11:10

Lindsay Felstead

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Partner, Clarke Willmott LLP

Lindsay is national head of Clarke Willmott’s Housing management team and jointly leads the firm’s social housing sector team. She qualified as a barrister in 2000 and was subsequently admitted as a solicitor in 2005. She has 20 years’ experience in the social housing sector and has a specialist advocacy skill set. She advises and represents clients in court on all aspects of housing management litigation as well as regularly advising clients on non-contentious matters such as work involving the Housing Ombudsman and other agencies, drafting tenancy / licence agreements and reviewing and amending policies and procedures. Known for her wealth of experience and practical approach, Lindsay is recognised by both Legal 500 and the Chambers & Partners Guide.

@lindsayfelstead

Closing remarks

12:25

Jennie Haque

|

Neighbourhood coordinator, Aspire Housing

Jennie Haque is an experienced neighbourhood coordinator with over 11 years experience within the housing sector across a range of services such as allocations and lettings, anti-social behaviour, customer services and housing management. She is passionate about putting people first.

https://twitter.com/jennieataspire