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Date

30 September 2025

Location

Ward Hadaway 5 Wellington Place Leeds LS1 4AP

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Time

12:30 - 16:00

Safer Homes, Smarter Systems: Awaab's Law and AI

Hear from the Housing Ombudsman Service, Ward Hadaway solicitors and a leading insight provider as we explore the implications of Awaab's Law and the growing role of AI in social housing. This session will unpack legal duties, regulatory expectations and innovative approaches to housing management. 

This event will bring together housing professionals from across the region for an afternoon of insight, discussion and forward-thinking. 

Why book onto this event:

  • Understand Awaab's Law - gain clarity on the upcoming legal requirements and their impact on housing providers
  • Legal insight - hear directly from a specialist partner at one of the UK's top 100 law firms to support providers with managing the new obligations
  • Housing Ombudsman insight - hear about the Ombudsman's expectations and insights to support sector readiness for the changes
  • AI research - learn about the findings from research on applications and aspirations of AI in the sector 
  • Professional development and networking - connect with fellow professionals, while enhancing your knowledge and growth as a CIH member.

Your speakers:

  • Dani Rawling, dispute resolution manager, Housing Ombudsman Service
  • John Dowswell, sector learning and development lead, Housing Ombudsman Service
  • Simon Thirtle, partner - Built Environment, Ward Hadaway
  • Dr Simon Williams, managing director, Service Insights Ltd
Package Member Non-Member
A - Standard delegate rate Free  N/A

Please see our full terms and conditions before making your booking.

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