22 June 2021


10:30 - 12:30

How housing associations are embracing technology in learning

Digital transformation is rising up the housing sector’s agenda, learn how to embrace digital learning solutions.

Why attend?

Cognito Learning, Orbit Group and Citizen Housing are going to explore:

  • How artificial intelligence and machine learning can be used to improve the customer experience for housing residents and staff
  • How their organisations have used new technology to measure the engagement
  • How they evaluated the knowledge of their colleagues to ensure timely skills development and excellent customer experience.


Whatever challenges the housing sector faces, to deliver digital transformation we wanted to highlight the importance of partnership and collaboration. It's by working collaboratively, sharing challenges, ideas and information that housing providers and digital solutions can better understand the needs of residents to find innovative and long-lasting solutions.

Clare Budden  |  Clwyd Alyn HA

I experienced the CIH platform for events and conferences at the recent Wales event. I was really impressed with the ability to network and get people engaged. It felt more inclusive and “normal” for attending events. It is the best platform I have seen since March.

Package Member Non-Member
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Robert Grundy  |  Savills

Great production, organising and technical coordination

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