08 December 2020
11:00 - 12:30
This session digs deep into the what, when, how and why of customer feedback and helps the audience understand that when done well, customer feedback can be a hugely powerful tool in understanding how to improve operational efficiency and customer satisfaction.
By the end of the session you will:
You can view the event terms and conditions here. By attending this event you agree for your name, job title and organisation to appear on the attendance list circulated to all attendees and sponsors prior to the event and you may be contacted by one of our sponsors for marketing purposes. Your direct contact details will not be shared with our sponsors or attendees. If you would like your details excluded from the list, please email us at firstname.lastname@example.org to opt out.