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This event is for CIH members only. Read more

Date

17 June 2026

Location

Virtual via Microsoft Teams

Time

09:30 - 11:00

Strengthening representation where decisions are made.

How do we remove barriers and encourage tenants from ethnic minorities to fully engage with landlords and how can boards help change the landscape?

Across the housing sector, boards are increasingly recognising that inclusive tenant engagement is essential for strong governance and better decision‑making.  

Despite this growing awareness, meaningful representation of ethnic minority communities is at times inconsistent. Many engagement structures continue to fall short of creating spaces where all voices feel heard, valued, and able to influence outcomes.

This webinar brings together a panel of experienced contributors to explore this challenge in depth by unpacking the barriers that often prevent genuine inclusion, highlighting the opportunities that exist for doing things differently, and sharing practical steps that organisations can take to create sustainable change. 

The session will draw on real examples and lived experiences to help illustrate what inclusive engagement looks like in practice, and why it matters for both tenants and organisations.

Delegates will gain a clearer understanding of where current approaches may be limiting representation, alongside insight into how boards can lead more confidently and proactively with cultural awareness and accountability.

Who should attend

  • Board members of housing organisations
  • Executive and senior leadership teams
  • Involved tenant and resident representatives
  • Resident engagement and community involvement leads
  • Equality, diversity, and inclusion practitioners
  • Anyone responsible for shaping or overseeing tenant participation and governance.

Your speakers

  • Kai Jackson, TPAS associate and involved tenant
  • Naveeda Morgan, chair of project board for Pathway to Board and deputy chief executive and director of central services, Cardiff Community Housing Association.
  • Chair – Dr Eve Blezard, policy lead, Chartered Institute of Housing
Package Member Non-Member
A - Standard delegate rate Free  N/A

Please see our full terms and conditions before making your booking.

Not yet a CIH member?

CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.

Visit our membership page to find out more, or contact us to speak with a member of our team.