This event is for CIH members only. Read more

Date

04 November 2026

Location

Virtual via Microsoft Teams

Time

10:00 - 11:00

Keeping things professional and on-point

Gain clarity and confidence in applying the CIH professional standards to your everyday housing practice. This practical webinar will demystify expectations and equip you with simple, actionable approaches you can use immediately in your role.

Understanding and applying the CIH professional standards is essential for delivering high-quality, accountable housing services—but knowing where to begin can feel challenging. This webinar is designed to give you practical guidance and the confidence to embed the standards into your everyday work.

Reasons to attend:

  • Gain a clear, straightforward overview of the Professional Standards
  • Learn practical ways to apply them in real-life housing scenarios
  • Discover how to evidence your professionalism and meet expectations
  • Explore examples that support better decision-making and service delivery
  • Build confidence to consistently demonstrate best practice in your role.

Your speakers:

  • Tade Olalekan, regional home services manager, Magna
  • Michelle Collins, director of neighbourhoods and customers experience, Leeds Federated Housing
  • Niamh Quinn, ASB team leader, Tuath
Package Member Non-Member
A - Standard delegate rate Free  N/A

Please see our full terms and conditions before making your booking.

Not yet a CIH member?

CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.

Visit our membership page to find out more, or contact us to speak with a member of our team.