Date
04 November 2026
Location
Virtual via Microsoft Teams
Time
10:00 - 11:00
Keeping things professional and on-point
Gain clarity and confidence in applying the CIH professional standards to your everyday housing practice. This practical webinar will demystify expectations and equip you with simple, actionable approaches you can use immediately in your role.
Understanding and applying the CIH professional standards is essential for delivering high-quality, accountable housing services—but knowing where to begin can feel challenging. This webinar is designed to give you practical guidance and the confidence to embed the standards into your everyday work.
Reasons to attend:
- Gain a clear, straightforward overview of the Professional Standards
- Learn practical ways to apply them in real-life housing scenarios
- Discover how to evidence your professionalism and meet expectations
- Explore examples that support better decision-making and service delivery
- Build confidence to consistently demonstrate best practice in your role.
Your speakers:
- Tade Olalekan, Regional Home Services Manager, Magna
- Michelle Collins, Director of Neighbourhoods and Customers Experience, Leeds Federated Housing
- Niamh Quinn, ASB Team Leader, Tuath
- Chair: Jill Allcoat, Strategic Engagement Manager, Chartered Institute of Housing.
The speakers are valuable members of the professional standards committee (PSC), a delegated board within CIH’s governance structure. This group has been meeting since 2016 and is made up of up to ten members from across the four nations of the UK. The PSC has a number of functions, including:
- Oversee the CIH code of conduct and CIH code of ethics
- Oversee, review and decide upon actions around complaints raised against CIH members for breaches of the CIH code of conduct
- Oversee continuing professional development (CPD) on behalf of CIH
- Support the ongoing development of the work CIH is doing on professionalism including the professional standards framework and the journey towards professional recognition.
The speakers have fully developed this webinar content as part of their role and continuous commitment to support professionalism and professional standards.
You can learn more about the professional standards committee here.
Boost your CPD hours while gaining valuable knowledge!
Are you tracking your Continuous Professional Development (CPD) hours? Great news! By attending the event, you can log 1 hour.
This is a fantastic opportunity to expand your expertise, connect with professionals, and enhance your career. We hope you have a great time and leave with invaluable insights!
| Package | Member | Non-Member |
|---|---|---|
| A - Standard delegate rate | Free | N/A |
Please see our full terms and conditions before making your booking.
Not yet a CIH member?
CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.
Visit our membership page to find out more, or contact us to speak with a member of our team.
