06 October 2021
10:30 - 12:00
Join us as we explore the recent Charter for social housing residents and discover how you can maintain and encourage regular contact with your communities.
The Social Housing White Paper, published in November 2020 by the UK Government, set out a new Charter with seven commitments that residents should expect from their landlord. Ultimately, that home provision should offer individuals ‘safety, security and dignity.
At the heart of the report is the recommendation to improve two-way engagement with residents, giving them a more active voice in the standard of housing provided but also making housing providers more accountable for keeping residents informed in relation to performance.
This ideas lab from Alertacall looks at best practices adopted by two housing providers to meet the guidance set out in the White Paper. In particular, how to maintain and encourage regular contact with residents and their housing service, improve repairs reporting and the digital services and Internet of things (IoT) devices available to help to further increase safety and security.
|Standard delegate rate||Free||Free|