07 February 2022
14:00 - 16:00
Explore the potential impacts for your organisation and how you work with your tenants and residents.
Critical to anyone in the housing sector, our Housing Management masterclass series have been designed to offer you the best learning and networking experience in the comfort of your own home. They are free to attend for CIH members and are delivered online on our virtual platform to help you overcome challenges in the current climate and look to the future.
In a consultation launched in December 2021, the Regulator for Social Housing outlined its plans for new tenant satisfaction measures (TSM) as part of a series of changes it is implementing following the Social Housing White Paper.
This masterclass will help you understand the tenant satisfaction measures (TSM) in more detail and how the Regulator sees these fitting into future consumer regulation. You'll explore the potential impacts for your organisation and how you work with your tenants and residents.
|Standard delegate rate||Free||N/A|