Welsh Housing Awards 2023 finalists

Excellence in customer service

Project category

Excellence in customer service

Finalists:

  • Using customer feedback to develop new approaches to managing anti-social behaviour, Bron Afon Community Housing 
  • Monmouthshire Homesearch - Customer Excellence in a Digital Age, Monmouthshire Housing Association

Award detail:

In a rapidly changing environment, the need to deliver excellent service is more important than ever. This award recognises housing teams who go above and beyond to deliver truly outstanding customer service. 

 

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Excellence in health and wellbeing

Project category

Excellence in health and wellbeing

Finalists:

  • Hapus & BeActive RCT, RHA Wales
  • Organisational Development Tea, Tai Tarian
  • Menopause support, United Welsh

Award detail:

This award is for organisations who have demonstrated excellence in their approach to the health and wellbeing of staff and / or residents over the past year. We are looking to hear about new projects or initiatives which have improved health and wellbeing outcomes for the people connected to your organisation.

 

Excellence in housing innovation

Project category

Excellence in housing innovation

Finalists:

  • Coleshill Terrace, Carmarthenshire County Council in partnership with local authority, health board, third sector and local community
  • Pen Y Dre Apartments / Compass Community Hub, Merthyr Tydfil County Borough Council in partnership with Merthyr Valley Homes
  • Celtic Offsite, United Welsh
  • The Hill Street House, Zed Pods Limited in partnership with Linc Cymru Housing Association and Newport City Council

Award detail:

This award is aimed at programmes or projects which can clearly demonstrate how they have developed an innovative approach which has made a real difference to the lives of tenants and customers. This could be any new product, service or technology, if any sphere e.g. decarbonisation – being able to demonstrate innovation is the key.

 

Excellence in championing equality and diversity

Project category

Excellence in championing equality and diversity

Finalists:

  • Equality Matters, Newydd Housing Association
  • Championing EDI, United Welsh

Award detail:

This award will recognise organisations who are leading on promoting equality and diversity in their businesses. We want to hear about organisations who are driving positive, meaningful change and who are contributing to building a truly inclusive community.

 

Working in partnership

Project category

Working in partnership

Finalists:

  • Working together to reduce the risk of homelessness, Torfaen County Borough Council in partnership with Bron Afon, Hafod Cymru, Linc-Cymru, Melin Homes, United Welsh, Pobl
  • STAR housing model, United Welsh and Caerphilly Council in partnership with Platform

Award detail:

This award will celebrate partnership and collaboration across the housing spectrum. If your organisation has developed, delivered or driven progress through working in partnership with organisations in and outside of housing, we’d like to hear from you.

 

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Sustainability in housing

Project category

Sustainability in housing

Finalists will be announced on the night

Award detail:

The housing sector, like many others, is faced with the challenge of cutting carbon emissions to achieve the Welsh Governments’ net zero targets by 2050.

This award celebrates organisations that can demonstrate they have overcome some of the significant challenges in cutting carbon emissions. Applicants may consider new developments, retrofit projects or any other initiatives that has helped reduce carbon emissions.

 

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Supporting communities

Project category

Supporting communities

Finalists:

  • Academi Adra, Adra Housing Association
  • Community Resilience Team, Cadwyn Housing Association
  • The Restore Project, Linc Cymru Housing Association in partnership with Pobl Group, Wastesavers, Nulife, Circulate
  • Clyd a Chynnes Cosy and Warm, Merthyr Tydfil Housing Association in partnership with National Lottery Community Fund, Ffos y Fran, Merthyr CBC, Communities for Work, Keep Wales Tidy
  • Fit and Fed Merthyr Tydfil, Merthyr Tydfil Housing Association in partnership with Street Games, Merthyr Youth Service, 15 sites that are delivering with Merthyr Tydfil
  • Cost of Living Increase group (COLIn) and Trellis, Monmouthshire Housing Assocation
  • NU Life, Cadwyn Housing Association
  • Jubilee Crescent Community Action, Valleys to Coast

Award detail:

This award celebrates projects, initiatives and organisations who have gone above and beyond, working to support their communities during these difficult times. Judges will be looking for collaboration, evidence of success.

 

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Developing high quality homes

Project category

Developing high quality homes

Finalists:

  • Caerphilly Innovative Housing Pilot, Caerphilly County Borough Council
  • Developing High Quality Homes at The Mill, Lovell in partnership with Tirion Homes, Principality Building Society, Welsh Government

Award detail:

This award recognises the contribution of organisations involved in building new social and affordable homes across Wales.  We want to hear about homes at the cutting edge of innovation, that through their construction have not only helped meet housing need but in the process have delivered multiple benefits for the local communities in which they’re situated.

 

Housing team of the year

Team category

Housing team of the year

Finalists:

  • Here For You team and Rents and Tenancy Support Teams, Adra
  • Denbighshire Team, Adullam Homes Housing Association
  • Caerphilly Empty Homes Team, Caerphilly County Borough Council
  • Social Value Focused Development Team, Linc Cymru
  • Neighbourhood Services, Monmouthshire Housing Association
  • Linc Cymru Housing Association, Hill Street, Newport’ development

Award detail:

This award is for a team who have delivered an outstanding contribution to their organisation and for the housing sector.  It is designed to recognise achievement of something special, as part of developing new services, dealing with difficult situations or delivering the best services. 

 

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Community-focussed contractor

Project category

Community-focussed contractor

Finalists will be announced on the night

Award detail:

This award recognises the contribution that contractors can make towards the local community and economy.  Winning organisations will have embedded delivering community benefits into their work programmes.

 

Positive placemaking

Project category

Positive placemaking

Finalists will be announced on the night

Award detail:

This award acknowledges the critical importance of a range of bodies, organisations and local groups in revitalising and regenerating local communities and neighbourhoods. It also recognises that physical improvements go hand in hand with social and economic developments to make a real difference to people’s lives.

 

 

Supporting independent living

Project category

Supporting independent living

Finalists will be announced on the night

Award detail:

We are looking for a landlord who has played a vital part in providing housing-related support to a wide range of people. Project should work directly with individuals, families and carers to empower people to live a desirable quality of life, supporting their goals, ambitions and aspirations through providing a high-quality housing and support environment.

 

Excellence in Professionalism, Learning and Development

Project category

Excellence in Professionalism, Learning and Development

Finalists will be announced on the night

Award detail:

This award will recognise organisations who are leading the way in driving professionalism, learning and development while delivery a great service for tenants. We want to hear from organisations who are fantastic to work for and drive good outcomes for their staff as part of the day job.

 

Young achiever in housing

Individual category

Young achiever in housing

Finalists:

  • Carys Wiggins, Taff Housing
  • Joe Stockley, Valleys to Coast

Award detail:

The award celebrates individuals who can demonstrate that they have shown passion, commitment, and flair in delivering services for tenants and residents.

 

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