04 February 2021




14:00 - 15:00

A spotlight on the charter for social housing residents

This webinar series will drill into more of the detail for each of the chapters in the recently published charter for social housing residents – the social housing white paper. This is the fourth webinar of the series of seven.

Why attend?

Our CIH policy experts and guests will discuss what the proposals will mean in practice, what opportunities there are to shape key areas and what you should be doing to prepare now.


What will you learn?

  • Hear about proposals to establish a new consumer regulation function, within the Regulator of Social Housing, that is proactive and holds all landlords to account for the services they deliver
  • Learn more about where there are opportunities to shape key areas and what you should be doing now to prepare

Your speakers

  • Hannah Keilloh CIHM, policy and practice officer, Chartered Institute of Housing


  • Debbie Larner FCIH, head of knowledge and products, Chartered Institute of Housing
Package Member Non-Member
Standard rate Free £20 + VAT

View the event terms and conditions here