This event is for CIH members only. Learn more

Date

01 October 2026

Location

Virtual via Microsoft Teams

Time

10:00 - 11:00

Reflective practice is the health potion housing's been missing.

Join Trish Harrington-Dicks and Professor Vikki McCall to explore why reflective practice is the missing 'health potion' in housing. Discover how supervision, mentoring and space to think together can support housing professionals, protect tenant voices, and drive better decisions and service improvement across the sector.

Housing professionals right across the UK are asked to deliver empathy, judgement and person-centred practice every day. In this webinar, Trish Harrington-Dicks and Professor Vikki McCall make the case for reflective practice as the foundation of better decision-making and service improvement. They'll draw on hard lessons from Grenfell and Awaab Ishak to show what happens when tenant voices go unheard and assumptions go unchallenged.

You'll come away understanding the three foundational levels of reflective theory:

  • Kolb's learning cycle
  • Schön's thinking-in-action
  • Thompson and Thompson's critically reflective practice.

You'll also understand why supervision, mentoring, peer support and a culture of reflection are the tools housing organisations everywhere need to protect practitioners, strengthen collaboration across teams, and turn creating space to think into a genuine act of innovation.

Speakers

  • Professor Vikki McCall, chair in social policy, University of Stirling and creative director of Socialudo  
  • Trish Harrington-Dicks, chair of Professional Standards Committee 
Package Member Non-Member
Standard delegate rate Free N/A

Please see our full terms and conditions before making your booking.

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