01 October 2026
Virtual via Microsoft Teams
10:00 - 11:00
Join Trish Harrington-Dicks and Professor Vikki McCall to explore why reflective practice is the missing 'health potion' in housing. Discover how supervision, mentoring and space to think together can support housing professionals, protect tenant voices, and drive better decisions and service improvement across the sector.
Housing professionals right across the UK are asked to deliver empathy, judgement and person-centred practice every day. In this webinar, Trish Harrington-Dicks and Professor Vikki McCall make the case for reflective practice as the foundation of better decision-making and service improvement. They'll draw on hard lessons from Grenfell and Awaab Ishak to show what happens when tenant voices go unheard and assumptions go unchallenged.
You'll come away understanding the three foundational levels of reflective theory:
You'll also understand why supervision, mentoring, peer support and a culture of reflection are the tools housing organisations everywhere need to protect practitioners, strengthen collaboration across teams, and turn creating space to think into a genuine act of innovation.
| Package | Member | Non-Member |
|---|---|---|
| Standard delegate rate | Free | N/A |
Please see our full terms and conditions before making your booking.
CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.
Visit our membership page to find out more, or contact us to speak with a member of our team.