Date
01 October 2026
Location
Virtual via Microsoft Teams
Time
10:00 - 11:00
Reflective practice is the health potion housing's been missing.
Join Trish Harrington-Dicks and Professor Vikki McCall to explore why reflective practice is the missing 'health potion' in housing. Discover how supervision, mentoring and space to think together can support housing professionals, protect tenant voices, and drive better decisions and service improvement across the sector.
Housing professionals right across the UK are asked to deliver empathy, judgement and person-centred practice every day. In this webinar, Trish Harrington-Dicks and Professor Vikki McCall make the case for reflective practice as the foundation of better decision-making and service improvement. They'll draw on hard lessons from Grenfell and Awaab Ishak to show what happens when tenant voices go unheard and assumptions go unchallenged.
You'll come away understanding the three foundational levels of reflective theory:
- Kolb's learning cycle
- Schön's thinking-in-action
- Thompson and Thompson's critically reflective practice.
You'll also understand why supervision, mentoring, peer support and a culture of reflection are the tools housing organisations everywhere need to protect practitioners, strengthen collaboration across teams, and turn creating space to think into a genuine act of innovation.
Speakers
- Professor Vikki McCall, chair in social policy, University of Stirling and creative director of Socialudo
- Trish Harrington-Dicks, chair of Professional Standards Committee
- Chair: Chloe Fletcher, head of policy and external affairs, Chartered Institute of Housing
Both speakers are valuable members of the Professional Standards Committee (PSC), a delegated board within CIH’s governance structure. This group has been meeting since 2016 and is made up of up to ten members from across the four nations of the UK. The PSC has a number of functions, including:
- Oversee the CIH code of conduct and CIH code of ethics
- Oversee, review and decide upon actions around complaints raised against CIH members for breaches of the CIH code of conduct
- Oversee continuing professional development (CPD) on behalf of CIH
- Support the ongoing development of the work CIH is doing on professionalism including the professional standards framework and the journey towards professional recognition
The speakers have fully developed this webinar content as part of their role and continuous commitment to support professionalism and professional standards.
More about the Professional Standards Committee can be found here.
Boost your CPD hours while gaining valuable knowledge!
Are you tracking your Continuous Professional Development (CPD) hours? Great news! By attending the webinar, you can log a total of 1 hour.
This is a fantastic opportunity to expand your expertise, connect with professionals, and enhance your career. We hope you have a great time and walk away with invaluable insights!
| Package | Member | Non-Member |
|---|---|---|
| Standard delegate rate | Free | N/A |
Please see our full terms and conditions before making your booking.
Not yet a CIH member?
CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.
Visit our membership page to find out more, or contact us to speak with a member of our team.
