Dates Times
10 June 2026 10am - 4pm Virtual
12 November 2026 10am - 4pm Virtual

Price: £195 +VAT

  • Training type: Virtual

Damp, condensation and mould have been a feature of many homes over a long period of time. The changing construction of houses and the increase in water vapour production from everyday life has contributed to conditions which allow mould to flourish. Condensation in particular has been misunderstood and misdiagnosed. It has been labelled a ‘lifestyle’ issue which has been often ignored by landlords.

The death of Awaab Ishak in December 2022, the findings of the inquest and the subsequent consequences for Rochdale Boroughwide Housing have brought this long standing issue to the fore. Dampness, condensation and mould are a serious problem for tenants and landlords and this course will give you knowledge and tools to tackle this ever growing challenge.

This is a comprehensive online course which looks at the four main types of dampness in homes and will aid attendees in identifying them. It then explores the reasons for condensation forming and the effect on mould growth. There is exploration of the effects of damp on health and who is most vulnerable to this. Repairs issues will be discussed along with any steps the landlord can do to mitigate the problem. There will also be discussion about what the tenant can be expected to do, and what they cannot.

What will I learn?

From this training, you'll learn:

  • The historical background
  • The four types of dampness prevalent in homes
  • The science behind condensation
  • Why we have so much condensation
  • Why condensation encourages mould
  • The health risks of dampness and mould
  • Who is particularly at risk
  • What the landlord can to prevent this
  • What the tenant can do to help.

Who should attend?

This course is ideal for all staff members who interact with tenants, particularly during home visits. In addition,

  • Staff members who have little or no knowledge of the topic
  • New staff members
  • Staff recently moved to a technical role.

Benefits of attending

Completing this course will result in:

  • Improving your background knowledge of general maintenance issues
  • Understand the different types of dampness and how to diagnose them
  • Recognise mould and mould growth patterns
  • Appreciate what contributes to excess condensation and mould
  • Be able to make meaningful referrals to other staff or contractors
  • Grasp the importance of record keeping
  • Know how to discuss the issues with tenants.

How to book your place

You can book your place by selecting 'Pay now' at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.

Before booking, please ensure you have your payment details to hand, and a PO number if your organisation is paying for your training.

Creating a My CIH account

To apply for this training course you will need to register for a My CIH account.

To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.

If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.

Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email membership.services@cih.org.

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If you have any questions about the training, please feel free to email us