Dates Times
11 March 2026 10am - 4pm Venue: TBC
15 September 2026 10am - 4pm Venue: TBC

Price: £225 +VAT

  • Training type: In-person

This training course provides a comprehensive overview of social housing in Northern Ireland. It delves into the historical and modern context of social housing, explores the roles of various housing providers, and highlights the importance of professionalism and legal compliance.

The course also addresses contemporary challenges such as demographic changes and sustainability, equipping participants with the knowledge and tools to navigate the evolving landscape of social housing.

What will I learn?

From this training, you'll learn about:

  • Social housing in Northern Ireland, including its historical context, current purpose, and the roles of key stakeholders.
  • The legal framework, financial aspects, and professional standards that govern the sector.
  • Contemporary challenges and opportunities, such as sustainability and demographic changes, empowering participants to contribute effectively to the future of social housing.

Who should attend?

This training course is ideal for both new and experienced staff working in the social housing sector in Northern Ireland. Whether you're a housing officer, a maintenance worker, or a member of the management team, this course will provide you with valuable insights and practical skills.

Benefits of attending

By attending this training course, you'll gain a deeper understanding of the social housing landscape in Northern Ireland, enhancing your professional knowledge and skills.

Additionally, the course offers an opportunity for staff to learn more about the work of other teams within the organisation, fostering collaboration and a shared understanding of the broader social housing landscape.

You'll network with industry peers, share experiences, and gain new perspectives. This course will empower you to address contemporary challenges, improve service delivery, and contribute to the ongoing development of the social housing sector.

Meet your trainer

Justin Cartwright

Justin is the national director for Northern Ireland at Chartered Institute of Housing (CIH) representing the CIH Housing Academy.

Justin, with over a decade of experience in the NI housing sector, is a seasoned professional in external affairs and policy development, having worked both in Australia and Northern Ireland.

In his role at CIH, Justin has led impactful initiatives, shaping housing policy, law and regulations through successful project work for the Department for Communities.

As the former editor of ‘Housing Ireland’, he has demonstrated a commitment to knowledge sharing. A chartered member of CIH and active community participant, Justin brings a unique perspective to his training approach, ensuring complex debates are accessible and policy objectives are translated into practical applications. Join Justin for a transformative learning experience in social housing.

How to book your place

You can book your place by selecting 'Pay now' at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.

Before booking, please ensure you have your payment details to hand, and a PO number if your organisation is paying for your training.

Creating a My CIH account

To apply for this training course you will need to register for a My CIH account.

To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.

If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.

Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email membership.services@cih.org.

More training courses in Northern Ireland

Applying trauma informed care & PIE to housing service delivery

View course

Applying trauma informed care & PIE to housing service delivery

In this online training course, you’ll explore the critical elements of Trauma-informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of achieving better outcomes for service users.

View course

Introduction to dampness, condensation and mould

View course

Introduction to dampness, condensation and mould

This is a comprehensive online course which looks at the four main types of dampness in homes and will aid attendees in identifying them. It then explores the reasons for condensation forming and the effect on mould growth. There is exploration of the effects of damp on health and who is most vulnerable to this. Repairs issues will be discussed along with any steps the landlord can do to mitigate the problem. There will also be discussion about what the tenant can be expected to do, and what they cannot.

View course

Maintaining professional boundaries

View course

Maintaining professional boundaries

As social housing providers, many of our customers are vulnerable with support needs, and housing professionals need the skills and behaviours to be able to respond appropriately. But in a fast-paced environment, with often stretched resources, staff can sometimes face the blurred line of where their remit should start and end.

In this interactive online session, we will explore individual challenges with maintaining professional boundaries. We will also consider how the often blurred line, can vary from one person to the next and from one role to the next.

View course

Effective anti-social behaviour case management

View course

Effective anti-social behaviour case management

Anti-social behaviour is generally well managed in the social housing sector, but there are ongoing challenges to be met.

This in-depth online training course aims to equip you with the skills and knowledge important to the effective case management of anti-social behaviour.

View course
TBC

Restorative Practices in our Communities

View course

Restorative Practices in our Communities

TBC

If you have any questions about the training, please feel free to email us