This section provides information and support for existing CIH members. Find guidance on managing and renewing your membership, accessing your online account, and reviewing key information such as the Code of Ethics and Conduct, Professional Standards, and Membership Framework.
If you can't find what you are looking for and would like to talk to a member of our team, you can contact us via email at customer@cih.org or call 024 7685 1700.
As a member, you have access to 'My CIH'. You can log in to unlock exclusive membership benefits, update your details and access our CIH digital services.
If you haven't registered for an account with us yet, then you can register your details today.
You can log in to my.CIH by clicking 'Login' in the top right of our website or visiting my.CIH.org to take you to the log in page.
If you are having issues logging in, please call us on 024 7685 1700 or email membership.services@cih.org.
On completion and "passing" of the CIH qualification, you will be contacted by the membership team about your new grade and how to retain your membership.
View the different grades of membership and contact the membership team to discuss your upgrade opportunities.
We offer a career break class of membership for anyone not currently in paid employment. You can find out more information and the fees here.
You can also spread the cost by setting up a direct debit. If you would like to discuss this with a member of the team please contact membership.services@cih.org or call 024 7685 1700.
Your membership is an annual subscription and it will continue until the end of the current subscription year. If you would like to stop your membership, you must inform us before the end of the current subscription year. We will then ensure that your membership stops automatically at the end of the current subscription year.
If you would like your membership to stop before the end of the current subscription year, please inform us and we will stop your membership.
However, we will not be able to refund subscriptions to you or your employer. If you stop your membership with outstanding fees on your account, you may be required to pay those fees before re-joining in the future.
It is expected that an employer will have an agreement in place with their employees which forms part of their terms of employment regarding payment of professional membership subscriptions.
For more information, please email us at membership.services@cih.org or call 024 7685 1700.
If you have recently joined the CIH, this can be found in your welcome email.
Alternatively, contact membership.services@cih.org and a member of the team will able to assist you.
It is important to us that any feedback we receive is taken seriously as this helps us learn and make improvements to all of our services.
We are committed to providing exceptional service, being accountable and transparent so we can build trust and respect with all of our members and customers.
Renewing your CIH membership is quick and simple. You can pay online, over the phone or by emailing us.
You can find out information about the different payment methods and how to renewing your membership online below:
As a member of CIH, you will receive a raft of benefits which will help you develop your career and future within the sector; benefits that will keep you informed with latest policy updates and sector news with our vast library of resources and newsletters; and benefits that will support you to become the best housing professional in our growing network of more than 20,000 members globally.
Your member benefits