30 Nov 2023

2023 Welsh Housing Awards winners announced

The winners of the Chartered Institute of Housing’s (CIH) Welsh Housing Awards have been announced at a special ceremony sponsored by Aico, held at the Mercure Cardiff Holland House Hotel on 30 November 2023.

The Welsh Housing Awards recognise the creativity, passion and innovation of housing organisations and individuals across the sector. This year’s awards received over 60 nominations across 15 categories, including housing team of the year, excellence in housing innovation, and sustainability in housing.

See the full list of winners

Excellence in customer service - sponsored by United Welsh
Monmouthshire Homesearch - Customer Excellence in a Digital Age - Monmouthshire Housing Association

Excellence in health & wellbeing
RHA Wales (Hapus & BeActive RCT) - RHA Wales

Excellence in housing innovation
Pen Y Dre Apartments / Compass Community Hub - Merthyr Tydfil CBC in partnership with Merthyr Valley Homes

Working in partnership - sponsored by Lovell
STAR housing model - United Welsh and Caerphilly Council in parternship with Platform

Sustainability in housing - sponsored by Blake Morgan
Thornhill Decarb Project - Hafod in parternship with SERS Ltd

Excellence in championing equality and diversity
Equality Matters - Newydd Housing Association

Supporting communities - sponsored by Resource 
NU Life - Cadwyn Housing Association

Delivering high quality homes 
Developing High Quality Homes at The Mill - Lovell Tirion Homes in partnership with Principality Building Society and Welsh Government

Housing team of the year - sponsored by BRC
Caerphilly Empty Homes Team - Caerphilly County Borough Council

Community focussed contractor 
Pentwyn Drive - Willis Construction Limited

Positive placemaking
RHA \ Little Shed - RHA Wales

Supporting independent living
Supported Living - Caredig

Excellence in professionalism 
Hafod's Principles and Behaviours Framework - Hafod

Young achiever in housing - sponsored by Wales & West Housing 
Carys Wiggins - Taff Housing

All shortlisted entries for the Welsh Housing Awards have also been included in our 2023 Good Practice Compendium a core learning document full of inspiration, ideas, and innovation to help everyone across the sector create a future where everyone has a place to call home.

Commenting on the award winners, CIH Cymru director Matt Dicks said:

“The Welsh Housing Awards and accompanying Good Practice Compendium is one of the most important activities for CIH Cymru and wider Welsh housing sector each year because it pulls together examples and case studies of how you, housing professionals, make a difference - a difference to the tenants and communities that we serve across Wales, but also to wider public policy objectives that make a difference to all our lives.

“It is fantastic to see so many positive examples of innovation from the sector in Wales. I’d like to share my heartfelt congratulations with the winners, nominees and everyone who submitted an entry to the awards. All the entries had an incredibly high standard of innovation and delivery that we should all be proud of.”