09 Feb 2023

Chartered Institute of Housing publish Northern Housing Good Practice Compendium

As day one of Chartered Institute of Housing’s (CIH) Northern Housing Festival draws to a close CIH have published a Good Practice Compendium recognising the work of housing providers across the North of England. 

Celebrating the creativity, passion and innovation of housing organisations and individuals across the sector, the document features eight categories including working in partnership, excellence in customer service and sustainability in housing.

The document also pays tribute to Ben Clay, a much loved and highly respected member of the northern housing community who died in March 2022. The Ben Clay award for new ideas, approaches, and innovation recognises housing associations, local authorities, and other housing providers that are pushing the envelope in terms of developing new ways to deliver housing services or projects and initiatives.

The 43 page Good Practice Compendium is a core learning document full of inspiration, ideas, and innovation designed to encourage development, positive change and spark creativity to develop new ways of working.

Commenting on the compendium, CIH chief executive Gavin Smart said:

“When I read through these compendiums, I’m always astounded by the dedication and commitment of our entries – and this year is no different. The Northern Housing Good Practice Compendium features some great examples of exceptional work, showing how a positive commitment for change can make a big difference to people’s lives here in the north of England.

“As housing professionals, we must remember that the work we do every day has an important impact on the individuals and communities we serve, as shown in this library of good practice, which I hope will inspire you.

“I would like to thank our headline sponsor, Aico. Without their support we wouldn't have been able to share this great content with you. I would also like to say a big thank you to our judging panel made up of tenants, residents, and housing experts, who spent time reading each application we received. “