02 Apr 2026
A warm, comfortable home is the foundation for good health and wellbeing. Consequently, CIH has advocated for the introduction of Minimum Energy Efficiency Standards (MEES) in the rented sectors for several years. It was an important part of our strategy for housing, published in 2023. We therefore welcome the opportunity to respond to the present consultation on the Home Energy Model (HEM), which will set the underlying framework for MEES and usher in other important reforms to the energy performance of buildings regime.
CIH has analysed the HEM proposals both in isolation, and in terms of their relation to linked government consultations on Energy Performance Certificate (EPC) reform and the introduction and updating of MEES in the social and private rented sectors, respectively. To inform our view, we have consulted widely with our members and partners across the sector, including through a MEES Special Interest Group (SIG) of housing professionals working in retrofit and sustainability roles. Our responses to individual questions cover issues internal to the HEM, and the possible impact of the proposals on the deliverability of MEES, especially in the social rented sector.
Housing professionals we have consulted with are generally in favour of the modular approach. However, they have informed us of the following potential challenges that should be considered when the government’s approach is finalised.
With regards to assessment accuracy:
With regards to assessor workloads, costs, training and skills:
With regards to implementation risks:
With regards to any other issues we foresee:
We do not have strong views on this. Whatever abbreviation is chosen, it is unlikely to have a material impact on the understanding of the modular version of HEM by professionals who will need to use it.
However, some housing professionals have informed us they would prefer RdHEM because it would ensure continuity with the language of RdSAP. The term RdHEM is also already being used among some housing professionals to refer to the eventual replacement for RdSAP.
Agree.
We have received mixed feedback on the proposal to use the FEE in our engagement with housing professionals and members of our MEES SIG. There are clearly contrasting views across the social and private rented sectors, and we encourage the government to carefully consider the responses of individual landlords and the evidence they submit to support their views.
After consideration, CIH supports the government’s intention to use FEE. For us, the critical factor that has led us to this decision is its ability to incorporate overheating risk.
CIH has a longstanding programme of policy development and research on overheating, and we strongly welcome the inclusion of heat adaptation in the Warm Homes Plan. We also welcome the commitment to integrate heat adaptation measures into the government’s low-income capital retrofit schemes in the future, something that we advocated strongly for in our response to the government’s consultation on updating the fuel poverty strategy.
Previously, we have identified that SAP’s inability to recognise heat adaptation measures such as shutters, blinds, and reflective paint as the most significant barrier to integrating heat adaptation measures into retrofit programmes. The government’s intention to use the FEE should overcome this barrier, and enable households to begin installing the heat adaptation measures that, as the Climate Change Committee has noted, will be absolutely necessary in a world in excess of two degrees warmer than preindustrial levels.
Agree.
As the government has recognised in its partial response to its consultation on MEES in the social rented sector, most social housing providers have been working towards a target of EPC Band C (i.e. SAP/EER C) by 2030 for their homes for several years, despite the absence of a formalised regulatory framework. Significant progress has been made, with substantial bill savings for residents. In the private rented sector, progress has been slower, but many private landlords have also improved their homes to EPC Band C in the last few years.
The government has also recognised, by moving the social rented sector MEES transition period to 2030, that any change in target metrics could be extremely disruptive for the sector’s short- and medium-term retrofit planning, and business planning more generally.
If there is not as close an equivalence as possible between the C/D boundary in the current EER rating and the C/D boundary in the Fabric Performance metric, it could cause significant disruption to landlord business planning, especially in the social rented sector. Ideally, as many homes as possible that meet SAP/EER C now should meet ‘Fabric C’ when their EPCs are recalculated in RdHEM.
We would also make the following comments about the Fabric Performance metric:
Agree.
Housing professionals are already using approaches allied to SMETERs to obtain more accurate information about energy use inside homes. We support the government’s ongoing intention to incorporate SMETERs-linked approaches into the EPC regime. However, we believe the methodology will require ongoing refinement to adequately reflect fabric performance in some archetypes, such as homes with electric heating.
Our comments in response to Q17 in relation to the accessibility of smart meter data also apply here.
Agree.
We have set out our views on the different principles for the design and methodology of the Heating System metric below.
The band boundary for a C rating should be set such that it does not incentivise fossil fuel heating systems.
We strongly agree with this principle.
Hybrid heating systems.
We strongly agree with this principle. The purpose of the Heating System metric should be to incentivise decarbonisation. Any heating appliance that uses fossil fuels should not meet ‘Heating C’.
This also applies to any so-called hydrogen ready boilers, which should not be considered to meet ‘Heating C’ under any circumstances.
Among bands below C, the most efficient, relatively low-carbon fossil fuel systems should still be recognised over less efficient alternatives.
We agree.
Systems with high efficiency and low carbon emissions, such as electric heat pumps and low-carbon heat networks, would always score a C and above.
We agree.
However, we believe further work is needed on what this principle means for heat networks. Heat networks with a decarbonised supply (e.g. district schemes powered by heat pumps) can still be inefficient. A low-carbon heat network is not necessarily a heat network with high efficiency, and given the ongoing lack of a price cap in the heat network market and uncertainty over how Ofgem’s fair pricing framework will be implemented, this could pose a challenge for household affordability.
We would add that in the social housing sector, there is considerable concern and uncertainty about how various government policies on heat networks will interact with each other. In the last year, the government and Ofgem have taken forward policies on heat network regulation, zoning, the Heat Network Technical Assurance Scheme (HNTAS), MEES, EPC reform, and the design of HEM. All of these policies are extremely consequential for social housing providers, who own and/or operate approximately 60 per cent of heat networks across Great Britain. However, there has been very little recognition from the government and Ofgem as to the interplay between, and aggregate impact of, these policies. The MEES consultation for the social rented sector did not mention heat networks at all (outside of the call for evidence on decarbonisation), and the HNTAS consultation has been developed without any seeming regard for how not-for-profit organisations will pay for upgrades that will have a total cost to the sector of billions.
In the context of the present consultation on HEM, the complexity in defining and meeting ‘Heating C’ is likely to be compounded by the challenging situation that could occur for social homes located in heat network zones, whose compliance with MEES via ‘Heating C’ is likely to be dependent on factors outside the control of the housing provider. In addition, some social homes are connected to heat networks that are not owned or operated by the social housing provider. In these situations, compliance with MEES ‘Heating C’ is also likely to be outside of their control.
More clarity is urgently required on how the government intends these various policies to be enacted by social housing providers who own and/or operate heat networks, including the essential question of how they will be paid for and what exemptions will be allowed.
Other comments
Lastly, we would make the following comments on the Heating System metric:
Neither agree nor disagree.
We have set out our views on the two parts of this proposal below.
Direct electric without storage
CIH generally agrees that direct electric with no (or insufficient) storage should play a more minor role in the decarbonisation of heating. If the government sets ‘Heating C’ in such a way that direct electric (e.g. panel heaters) are included, there is a significant risk that some landlords will look to retrofit them as the cheapest option for meeting MEES. We feel this is a particular risk in some parts of the private rented sector, where installing panel heaters may be the cheapest option to meet the choice of secondary standard by 2030. It is likely that this will exacerbate or create fuel poverty, especially if the home is only insulated to minimum fabric standards and has no microgeneration.
However, the government must be aware that excluding direct electric heating from ‘Heating C’ could have complex consequences on the development of new homes that must be carefully thought through. Specifically, members of our MEES SIG are building, or are in the process of designing, homes that will be compliant with the forthcoming Future Homes Standard or the industry-leading UK Net Zero Carbon Buildings Standard (UKNZCBS). We have been informed of several developments that have extremely high fabric performance levels, on-site microgeneration, hot water delivered by small air source heat pumps, and electric panel heaters without storage for space heating. The design and/or SAP assessments for these homes show low running costs and comfortable compliance with the Future Homes Standard. This issue would also occur with Passivhaus homes, which may have a very small heat load delivered by panel heaters.
To give one specific example, with evidence, CIH works closely with the housing association Midland Heart. Midland Heart’s Project 80 delivered the UK’s first Future Homes Standard compliant homes with social housing residents in situ. Monitoring and evaluation of this project demonstrated that panel heaters can provide an efficient, low-carbon heating option and are considered acceptable and useable by residents. The findings of this evaluation are available here, see pages 11 and 12 for the detailed specification and design performance for each house type. Type 2 homes were fitted with panel heaters.
The government must also consider how to support social and private landlords with existing direct electric heating in their homes. Statistics vary, but data from the latest English Housing Survey (Annex Tables 2.5. and 2.6.) shows that there are already a large number of electric heaters across rented housing. Specifically, in 2024, 3.7 per cent of all homes were fitted with storage heaters (which, if old, are likely to have insufficient storage to meet ‘Heating C’), and 3.5 per cent of all homes were fitted with fixed room heaters or portable heaters. This amounts to approximately 1,855,000 homes in England, of which approximately 1,046,000 are rented homes, and fixed room heaters are particularly prevalent in the private rented sector (390,000 homes or 7.9 per cent of all private rented homes). While, on average, these heaters are more expensive to run than alternative options, replacing them to meet ‘Heating C’ would pose a financial challenge to social landlords, and to some private landlords that rent their homes at below-market and social rent rates. As we have noted elsewhere in this response, many of these landlords continue to experience broader financial and regulatory pressures, such as the cost of repairs and maintenance, or building new homes. Government should consider how to support these landlords with the consequences of this proposal.
Overall, we acknowledge that the government must strike a balance between not incentivising the retrofitting of direct electric heating that could increase running costs in existing homes, and encouraging innovation in the delivery of new homes. Despite this, it would be incongruous if Future Homes Standard and/or UKNZCBS compliant homes with direct electric, delivering low running costs and accepted by residents, are deemed uncompliant with the ‘Heating C’ metric in MEES.
We do not have a view on a preferred solution to this, but some suggestions are:
Storage-based technologies
We agree with this part of the proposal.
As with direct electric, we agree that HHRSHs and similar technologies with storage capabilities should play a more minor role in decarbonisation, compared to heat networks and heat pumps.
There is also evidence that they can be hard to use easily and effectively by residents, which can lead to feelings of alienation and dissatisfaction. This correlates with evidence from evaluations of previous fuel poverty projects that included discussions of storage heaters. One evaluation, for example, found that “interviewees with storage heaters in their properties frequently described them as difficult (if not impossible) to control effectively.”
However, we do think that with the correct electricity tariffs, the proper use of Demand Side Response (DSR) and load shifting, and the provision of tailored, accurate advice about their use to households, HHRSHs and similar technologies can be an affordable solution that provides thermal comfort for some homes.
In addition, HHRSHs are currently being installed in some homes by social landlords as part of Wave 3 of the Warm Homes: Social Housing Fund. Delivery of Wave 3 has essentially just commenced, with latest statistics from February 2026 showing 14 installations of electric storage heating to date. In addition, latest government statistics from February 2026 show that to date, 1,914 electric storage heaters have been installed through Wave 2.1 of the Social Housing Decarbonisation Fund, with a further 103 electric storage heaters installed to date through Wave 2.2. As far as possible, the design of the HEM should not incentivise the premature replacement of electric heating systems being installed with grant funding through government capital programmes.
Disagree.
We understand the justification for incorporating cooking into the Heating System metric. A recent academic study of 187 homes with air source heat pumps found that that one year after the installation, 21 per cent of homes still used gas, either for cooking or heating. They concluded that policy changes to encourage electric cooking and incentivise gas disconnection are required. We also agree with the consultation document that there are health benefits and cost benefits to removing gas cooking, as well as climate benefits. In particular, improvements in air quality are likely and households will benefit financially from the removal of a gas standing charge when their gas is disconnected.
However, the consultation document is also correct to note that cooking demand is a relatively small proportion of overall electricity demand in a decarbonised home. In addition, housing professionals have informed us of the following challenges, based on their day-to-day practice:
In view of this, our recommendation is that cooking should be incorporated into the carbon metric that the government is developing as part of the HEM, and which will provide an estimate of the carbon emissions arising from the energy used in the building. At a later date, if desired, this metric could be placed on a regulatory footing in the rented sectors to incentivise the decarbonisation of cooking and the full removal of gas connections from homes.
If the government decides to proceed with including cooking within the HEM as part of the Heating System metric, our preference would be that electric cooking provides a small uplift to the HEM score, reflective of the small percentage of overall energy demand it is responsible for, but is not required to reach Bands A or B of the Heating System metric. Reaching Bands A or B should be primarily obtainable by heating appliances that are zero-carbon and with an extremely high efficiency (e.g. a SCOP of 3.5 or above).
In addition, if the government decides to proceed with including cooking with the HEM as part of the Heating System metric, no cooking HEM score uplift should take a home into Heating System Band C if the heating itself is not low carbon and efficient.
Lastly, we would add that we do not feel that incorporating cooking into the HEM will be sufficient to encourage households to install electric cooking and disconnect from the gas network. Bolder and more coordinated policy action is ultimately required to disconnect homes from the gas network, which we feel needs to take the form of a centralised policy decision on the future of the gas network and an associated gas network decommissioning strategy. When this decision is made, street-by-street decommissioning and disconnection will likely be required to manage the transition and gas infrastructure phase-out effectively and fairly.
We have no view on possible additions to the list, only to note that the methodology for the Smart Readiness metric should be flexible enough to incorporate innovation in microgeneration technologies as they reach maturity. An example here would be plug-in solar PV, as recognised in the government’s Solar Roadmap.
Of the two options proposed in the consultation, we would prefer Option 1.
We acknowledge that energy storage (for example, batteries) can lead to very substantial bill savings for residents, especially if used in conjunction with solar PV, a smart meter, and a smart electricity tariff. However, the additional cost that would be incurred by social landlords to install solar PV and storage to meet ‘Smart C’ on MEES would be considerable, especially when viewed in the wider context of other sector spending priorities, such as building safety remediation, repairs and maintenance, and building new social homes. Mandating storage to meet ‘Smart C’ could also cause significant logistical issues for some landlords, who are exploring the possibility of installing batteries in their homes but encountering challenges as they do so. As set out in the government’s Solar Roadmap, the focus should be primarily on solar PV. We therefore think it would be more appropriate for energy storage to be required to achieve ‘Smart A’ or ‘Smart B’, not ‘Smart C’.
The question of whether or not a smart meter should be required is very complex, and requires more policy development in relation to both HEM and MEES. We agree with the consultation document that smart meters are fundamental to unlocking the true energy bill savings (and wider grid balancing impacts) that solar PV and batteries can provide. All households should be encouraged to install a smart meter, irrespective of whether they have microgeneration and/or storage.
We also agree with the note in the consultation that there are cases where landlords are unable to install smart meters, for example, due to resident consent. Fundamentally, the installation of smart meters is not within the control of social or private rented landlords. A landlord may encourage a resident to request a smart meter from their energy supplier, and many landlords do, but they cannot force residents to do so. Many social landlords also try to work proactively with energy suppliers when a home is between tenancies to install a smart meter, and we have been informed of many examples where this has been successful. Equally, we have also been informed of examples where social landlords have tried to do this, but have been unable to due installation timelines that would mean the home would need to be vacant for a long time before the smart meter was fitted, leading to unacceptable delays for the resident waiting to move into the home (often, it should be emphasised, out of unsuitable temporary accommodation).
For these reasons, we welcome the note in the consultation that relevant exemptions will apply where landlords are not able to install a smart meter due to consent issues, and look forward to more detail on this being published as part of the government’s full response to its MEES for the social rented sector consultation.
As an alternative option to developing a smart meter MEES exemption, the government could consider enabling an EPC to display whether or not a smart meter is present in the home, but not including it in the requirement for reaching ‘Smart C’. In this approach, the presence of a smart meter could lead to a HEM uplift (e.g. it could take the home from a low ‘Smart C’ to a high ‘Smart C’). A home could also not be capable of going higher than a floor-level ‘Smart C’ without a smart meter (e.g. it could have a HEM score equivalent to 69 SAP points, but no more, if it does not have one). This could even be termed a ‘Smart C minus’. These are possible alternatives to a smart meter exemption, and we encourage the government to review the responses to the consultation from individual landlords and consumer groups to understand the best solution for residents and landlords alike.
Regardless of the approach taken to the Smart Readiness metric, we would encourage the government to consider a parallel workstream that is separate to the framework of MEES, and which attempts to bring together resident groups, landlord representatives, energy supplier representatives, and other relevant stakeholders (for example, Ofgem and/or SEGB) to develop collaborative approaches to increasing smart meter uptake in both rented sectors. This could include, for example, the development of Service Level Agreements between specific energy suppliers and groups of landlords working in a particular geography to communicate the benefits of smart meters to residents and agree minimum installation times for smart meters in homes between tenancies (i.e. during void works). Developing a workstream of this kind would support energy suppliers to meet updated requirements to take all reasonable steps to complete the domestic smart meter rollout by the end of 2030.
Lastly, our final comment is that a new EPC should not be required to demonstrate MEES compliance with ‘Smart C’ if a smart meter is the last measure to be installed. Specifically, if the government decides that a smart meter is required for meeting ‘Smart C’, there will be some homes with solar PV that do not have a smart meter. If one is fitted thereafter, but no other works are carried out to the home, it would not be a good use of landlord resources to commission a new EPC just to reflect a smart meter installation. The government should explore an alternative solution, such as allowing smart meter installation information from energy suppliers to be used to update an existing EPC.
This is a critical question. If installing solar PV is sufficient to meet ‘Smart C’, it is vital that it is of sufficient size to lead to meaningful energy bill savings and lift as many households as possible out of fuel poverty.
However, evidence provided by members of our MEES SIG shows that the minimum sized array that can be installed on any given home is shaped by several factors, including archetype, shading, orientation, and roof area and slope gradient. It is also shaped by factors external to the design and construction of the home, such as Distribution Network Operator (DNO) capability to connect the array to the grid. As the consultation recognises, the installation of any kind of microgeneration may not be possible in some archetypes, such as flats. We welcome the note in the consultation that relevant exemptions will apply in these circumstances for the purposes of MEES.
The government must also consider the interaction of its chosen minimum size with the MEES exemption regimes for both rented sectors. Setting a minimum solar array size too high could have the unintended impact of increasing the number of exemptions claimed by landlords, either because the time-limited spend exemption (or ‘cost cap’) would be breached by the cost of a larger system, or because one or more of the aforementioned factors (e.g. roof size) makes installing an array of that size unfeasible. This may particularly affect the delivery of MEES in the private rented sector, as meeting ‘Smart C’ may be a cheaper option for private landlords than meeting ‘Heating C’ when they make their choice of secondary standard.
In this context, members of our MEES SIG have recommended minimum sizes ranging from 1kW-3kW. We encourage the government to carefully consider the views of landlords and consumer groups on the advantages and disadvantages of different sizing options.
For the purposes of MEES, relevant exemptions should include additional factors beyond the unfeasibility of installing microgeneration in some archetypes, such as in situations where constraints associated with DNOs prevent installation.
While setting an appropriate minimum is important, the government should attempt to make sure that solar PV installed in both rented sectors maximises the energy bill savings for residents. It would be unsatisfactory if landlords chose to install a 1kW solar PV system on a roof that could accommodate 6kW, especially if they could afford to install a larger system.
No view. However, if the government decides to include battery installation within the requirements for reaching ‘Smart C’, our points made regarding the interaction between minimum sizing, energy bill reduction, and the MEES exemption regime in response to Q14 also applies here.
Housing professionals and members of our MEES SIG have raised the following points that are worthy of consideration.
Neither agree nor disagree.
Neither agree nor disagree.
If the government decides to proceed with this change, we feel that care must be taken in the presentation of this metric in British pounds sterling. The consultation document is correct to recognise that any monetary figure will essentially be a snapshot in time and could change considerably over the validity period of the EPC.
Among other things, the factors influencing this could be:
If the government proceeds with this approach, it is therefore essential that the EPC contains information that allows households to understand that the monetary figure is a snapshot on the day the EPC assessment was carried out. Ideally, it should be presented in a range or be able to be updated periodically, such as every time Ofgem’s price cap changes.
We also agree with the government’s proposal to explore how the EPC can signpost to information that can give households a more accurate picture of their energy costs across the full validity period of a given EPC.
For more information about our response, please contact Matthew Scott, policy manager, at matthew.scott@cih.org