15 Mar 2021

CIH sets the standards for professionalism across housing

The Chartered Institute of Housing has introduced set of professional standards setting out the knowledge, skills and behaviour which underpin the great work that housing professionals do every day.

With more than 100 years’ experience in learning and knowledge, CIH has collaborated with hundreds of members, tenants and residents, housing organisations and other professional bodies to develop a set of standards that can be used by everyone working in housing, whatever their role or specialism.

The standards identify seven professional characteristics which encourage individuals to reflect on their professional development needs and identify where they can make positive changes. By using the standards, individuals demonstrate their dedication to the sector, develop new and existing behaviours and champion the role housing professionals play in making a difference to the residents and communities they work with every day.

Gavin Smart, chief executive of CIH said:

“We’re delighted to introduce this first phase of our professionalism work, the CIH professional standards.

“We want every housing professional to be recognised for their knowledge, behaviours, resilience and dedication to the sector. I believe that by applying the characteristics and standards, the housing profession will gain a higher degree of trust and credibility. It’s from this position of trust that we can best achieve our purpose – to create a future in which everyone has a place to call home.”

In the coming months, CIH will introduce new tools and materials that work alongside the professional standards to further support individuals and organisations on their professionalism journey. This will include a self-assessment function to score against each of the standards, exciting new training and development content and evolving materials to boost housing professionals’ knowledge and skills.