08 Dec 2020
At the heart of being a housing professional is serving people, meeting their needs. And to do that we as housing professionals and members of CIH need to understand the people and communities we serve.
Everyone who lives in our communities is an individual, with individual needs, desires and dreams – and also individual life experiences. These experiences will be informed by the culture in which we grew up; our gender, age, religion and sexuality; and how the limitations of our bodies – mental and physical – impact on the way we live our lives.
Treating people equally, valuing their diversity and making sure they’re included in our community is a vital part of being a housing professional.
And this goes way beyond the characteristics protected by law. It’s about valuing and using the full breadth and depth of experience of every individual. Just as we bring valuable insights from our cultural or religious backgrounds or sexual identification, so we can draw on our different education and work experiences, as well as the way we learn and communicate.
After all, the evidence is clear: teams, organisations and communities with a diverse membership and that draw on the full diversity of their members’ life-experiences are more innovative, make better decisions and adapt better and faster to challenge and provide a better response to the full range of those they serve. And they’re happier!
That is why at CIH we are fully committed to improving equality, diversity and inclusion (EDI) in our organisation, throughout our membership and across the housing sector.
It’s important to us that we create a fair and inclusive environment where every individual feels confident not only that they will not be exposed to discrimination, criticism, harassment, or any other emotional harm but also that they and their life experiences will be valued.
What is CIH doing?
We are continually looking for ways to make sure equality, diversity and inclusion are at the heart of our culture and our success, constantly looking for ways we can improve and make a positive difference.
As our work progresses, we will challenge ourselves and the sector to ensure the reality of equality, diversity and inclusion is embraced by every member, colleague and stakeholder we work with. Work with us; teach us; and together we can build on the rich diversity of every individual in housing to make a better life and community for everyone.
If you would like to get in touch with us to discuss, please email: firstname.lastname@example.org.