The professional standards eLearning modules

Once you have completed the self- assessment and have identified what areas you need to improve, our eLearning modules support you address those gaps, with an exclusive module for each of the CIH professional standards, as well as with an introductory module on professionalism.

They are self-directed, interactive and include videos, case studies and real-life examples where you can test yourself, download information, reflect and go into as much detail as is right for you.

You will receive a certificate of completion for each module to contribute to your CPD journey.

What our members say about the eLearning modules:

Janine Green | ASB Trainer and Consultant, Janine Green ASB

I thought the skilled module was excellent. The mix of exercises and videos would make it appeal to all learner types. It was clear what I needed to do and the system seems very intuitive. The concepts were very well explained, and it made me consider how the principles apply to me and my role. I liked the inclusion of considering things like self-care and how this impacts on my work. I think it would make a real difference to how an officer undertakes their role

Martyn Hale | Neighbourhoods Director, Trent & Dove Housing Ltd

The module was easy to navigate and well structured, the learning logical and well-paced. The introductory film was helpful and a good informative piece. It made me appreciate the importance of integrity both individually and organisationally. Given the publication of the joint CIH/NHF report on Better Social Housing, the timing of our approach to standards and training is important, as one of the seven recommendations focuses on the professionalism of the role of a housing officer, integrity is key to this

The professional standards eLearning modules
An introduction to professionalism

This eLearning module will help you discover how you can effectively develop whilst on your professional journey.

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Integrity

This eLearning module will focus on integrity, helping you examine its application in the work context and make links between the concept of integrity and producing positive outcomes for you, your colleagues, your organisation and residents.

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Inclusive

This eLearning module will focus on inclusive, aiming to help you decode its meaning and significance in practice.

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Ethical

This e-learning module will focus on ethical, helping you examine its application in the work context and make links between the concept of being ethical and producing positive outcomes for you, your colleagues, your organisation and residents.

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Knowledgeable

This eLearning module will focus on becoming knowledgeable and provide insight into the scope, expertise, competencies and skills needed to perform in your role, as well as understanding the bigger picture.

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Skilled

This eLearning module will focus on becoming skilled, aiming to help you decode its meaning and significance in practice.

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Advocate

This eLearning module will focus on advocate, helping you examine its application in the work context and make links between the concept of being an advocate and producing positive outcomes for you, your colleagues, your organisation and residents.

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Leadership

This eLearning module will focus on leadership, helping you analyse the behaviours of those who demonstrate leadership as a general skill to then consider its application to the professional housing context.

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Take the self-assessment
Take some time to reflect honestly on your professional journey and think about your development needs by completing the professional standards self-assessment tool.
Using the standards
CIH professional standards can be flexed to fit in with your own organisational values – you can use what works for you and you can apply the standards to your own professional development.
The importance & benefits
The professional standards bring a wealth of benefits to you as an individual but also to your organisation. They set the benchmark for housing professionals and for organisations in the sector.
Case studies
See why and how different organisations like yours have embedded our professional standards in their organisational values, objectives, competency frameworks and development routes.
Continuing professional development
CPD is an ongoing, purposeful and planned learning and development process that helps you further develop as a modern housing professional.