How to use the CIH professional standards
Discover the CIH professional standards
Every day, housing professionals create opportunities for people to find a home from which they can build the rest of their lives. The CIH professional standards build on seven characteristics developed, tested, and refined to enable you to consider your professional development needs.
By applying these recognised and valued characteristics in your daily role, you, your organisation and the whole profession gain a higher degree of trust and credibility, driving positive outcomes for everyone you work with, from colleagues to customers.
How can the standards be used in my organisation?
CIH professional standards can be flexed to fit in with your organisational values – you can use what works for you. Here are some ways in which you can use the professional standards for your organisation:
- Identify standards of professional excellence across your organisation
- Identify the desired and existing skills, knowledge and behaviours across the business to make change happen
- Identify team and organisational capability
- Build your competency frameworks
- Map against organisational values
- Focus on behaviours needed for success
- Develop role profiles, job descriptions and personal specifications
- Identify areas for development across the business
- Build a resident’s charter
- Prepare for the expectations in the Social Housing White Paper.
How can the standards be used for me as an individual?
CIH professional standards can be flexed to fit your professional development needs. Here are some ways you can use them in your day-to-day job and personal development:
- Apply self-refection to support personal growth
- Practically embed standards into your everyday role
- Help you to make decisions
- Understand the wider context/ operating environment to inform your work
- Identify meaningful CPD activities
- Build a case for your professional development
- Support interview preparation
- Help you to prepare for an appraisal or review
- Develop your external/public profile
- Demonstrate your commitment to being professional.
