What is the purpose of CIH professional standards?
In order to be the change we want to see, it’s vital that we have a common purpose which celebrates our collective identity as a housing profession: an understanding of what’s important, what we stand for and what we’re trying to achieve.
By applying recognised and valued characteristics and standards in your daily roles, the whole profession gains a higher degree of trust and credibility. With this at the forefront, CIH professional standards have been designed and developed to:
Reflect the attitudes and behaviours that our residents and customers expectand deserve
Focus on behaviours and characteristics that define us a profession
Be tailored and relevant specifically for people who work in housing across all tenures
Apply to everyone across the profession – whatever your role, position or specialism
Reflect the breadth and diversity of the people who work in the housing sector
Focus on outcomes rather than activities
Be simple but clear – avoiding jargon and speaking to your everyday experiences
Be relevant for the environment we live and work in now and in the future
Be adaptable to enable them to evolve and reflect a fast-changing sector
Inspire people to join and celebrate the value of our profession
Be adaptable to work alongside existing organisational competencies and values
Complement our existing qualifications, training and apprenticeship offer
Reflect the direction of travel and clear expectations in the Social Housing White Paper.
Use standards tool
We've created a professional standards tool where you can view all seven standards, their characteristics and find out how to put them into practice.