Our publications focus on the latest policy topics and practical advice that you need to do your job. CIH members can access all our publication documents for free, please ensure you are logged into the website.

Free 01 Jun 2020

Protect tenants from arrears, eviction and homelessness

This CIH Scotland policy briefing sets out steps that need to be taken to prevent a spike in evictions when Coronavirus restrictions are lifted.

Free 06 May 2020

Universal Credit guide for beginners

Many private tenants facing financial difficulty because of Covid-19 may be having to navigate the benefit system for the first time. This briefing from the social enterprise letting agency Homes for Good privides a quick guide for private sector tenants, landlords and letting agencies.

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Free 24 Mar 2020

New approaches to housing management

New approaches to housing management flows from our 2018 Rethinking social housing research which explored what social housing is, the role it plays and who it is for.

Member only 06 Jan 2020

What you need to know about the Rent Policy for Social Housing Rents 2020-2021

The independent panel reviewing affordable housing supply in Wales suggested a 5-year rent regime would provide certainty to organisations and tenants alike.

This would be underpinned by organisations doing more to evidence how their rent setting provided value for money and had been shaped with meaningful tenant engagement.

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08 Oct 2019

2019 UK Housing Review briefing paper

This briefing contains analyses around contemporary housing and related issues, with a focus on affordability, allocations, and tackling homelessness.

Free 01 Aug 2019

Domestic abuse: a good practice guide for social landlords

This guide was developed by CIH Scotland, ALACHO, SFHA, Shelter Scotland and Scottish Women's Aid for social landlords in Scotland.

Free 25 Sept 2017

Building Bridges: Full Report

This report takes an in-depth look at current partnership working, leadership and culture, land and housing supply, housing demand, and affordability and rents.

A guide to better partnership working between local authorities and housing associations investigates how these sets of organisations can maximise what they can achieve together by focusing on key areas at a time of profound pressure on the housing sector.

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Free 13 Dec 2016

Managing and delivering Gypsy and Traveller sites: negotiating conflict

Lack of capacity in the provision of Gypsy and Traveller sites contributes to issues of disconnect from the broader community, poorer education outcomes for Gypsy and Traveller children

Free 16 Oct 2015

Effective voids management in Ireland

This practice guide aims to help housing organisations let homes as quickly as possible and in the best possible condition, to tenants who will most benefit from them.

It provides a brief overview of good practice in key areas of voids management, illustrated with examples from Ireland and the UK. It will be useful as a starting point for those working in the housing sector considering a comprehensive review of their voids management processes, and also for those seeking to address particular issues.

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Free 06 Jul 2015

How to effectively manage void properties

This briefing aims to help providers understand the ways that they can let homes as quickly as possible, in the best possible condition to tenants who will most benefit from them.

Free 02 Jun 2014

Frontline Futures

This research published by CIH Scotland and Wheatley Group looks at the changing role of frontline housing professionals.

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Free 08 Nov 2013

How to prevent right to buy and right to acquire fraud

his latest How to... briefing will explore the steps providers can take to protect themselves from fraudulent applications using examples of good practice from the industry.

Free 28 Feb 2013

How to manage income collection effectively

This How to guide sets out the requirements for an effective income management strategy, tackling rent arrears, approaches to eviction and preparation for welfare reform

15 Dec 2011

How to manage ASB cases effectively

This briefing sets out the practical steps that landlords can take to make sure they are carrying out this vital activity effectively