Our publications focus on the latest policy topics and practical advice that you need to do your job. CIH members can access all our publication documents for free, please ensure you are logged into the website.

Member only 28 May 2014

New approaches in tackling tenancy fraud

This briefing will explore how housing providers across England have approached the fraudulent use of social housing, including preventing and detecting a range of fraudulent activities.

It will highlight emerging issues and risks in tackling tenancy fraud and establish good practice from providers in how to meet these new challenges.

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Free 01 May 2014

Housing Taxation Reform and the Constitutional Question

Depending on what is negotiated after a ‘yes’ vote, there may be some degree of freedom to use fiscal policies in an independent scotland.

More generally, there will undoubtedly be scope to enact innovative tax policies for key sectors in terms of new tax regimes with efficiency, incentivising and fairness objectives.

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Free 01 Mar 2014

The impact of the Bedroom Tax on stock management by social landlords: Survey results

Read the results for 'The impact of the Bedroom Tax on stock management by social landlords' survey put out by CIH Scotland

In February 2014 CIH, in conjunction with the Scottish Housing Best Value Network (SHBVN) carried out a sample survey of social landlords to assess whether the bedroom tax had had any significant impact on landlords’ ability to manage their stock effectively

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17 Feb 2014

New approaches to fixed term tenancies

The latest publication in our New approaches series explores the use of fixed term tenancies in the social and affordable housing sector in England.

Free 03 Feb 2014

Tackling anti social behaviour in Scotland

This report identifies the barriers and challenges faced by social landlords tackling ASB in their communities and how some landlords have adopted new, innovative approaches to try and overcome them

Free 15 Jan 2014

How to make effective use of adapted properties

This 'How to' will help you make the best use of your adapted properties.

In order to make best use of your stock you need to ensure that your adapted stock is matched to those tenants who need it.

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Member only 14 Jan 2014

What you need to know about ONS reclassification in Wales

The Office for National Statistics (ONS) announced that private registered providers of social housing in Wales were to be reclassified for public spending purposes in Wales.

Hear more about how reclassification could impact your organisation, and learn more about the impact in England which saw reclassification of housing associations take place in December 2015. 

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Member only 18 Nov 2013

How to manage tenancies in a changing landscape

Find out what is involved in managing tenancies either in a front line role or as a manager.

Free 08 Nov 2013

How to prevent right to buy and right to acquire fraud

his latest How to... briefing will explore the steps providers can take to protect themselves from fraudulent applications using examples of good practice from the industry.

Free 30 Oct 2013

New approaches to market rented housing

This briefing looks at the potential opportunities and challenges involved in letting homes at a market rent.

It is intended to support organisations who are considering providing accommodation at market rents for the first time, or those who have already had some involvement but are now thinking of extending or revising their approach.

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Member only 16 Oct 2013

What you need to know about the Prevention of Social Housing Fraud Act October 2013

The Prevention of Social Housing Fraud Act 2013 is a new piece of legislation which makes it a criminal offence for tenants to sublet or part with possession of, their socially rented home.

This briefing outlines the key points of the Act and their anticipated impact.

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Free 26 Sept 2013

How to mainstream equality and reflect diversity

This 'How to' offers advice on ways of mainstreaming equality and is illustrated with examples from a number of different organisations.

Free 11 Sept 2013

How to learn from complaints to improve services

This guide sets out how to ensure that the lessons from complaints are captured, are understood and that action is taken as a result of them

Free 31 Jul 2013

How to work with tenant panels to resolve complaints

This 'How to' briefing explains how the process works and offers help and practical examples on setting up and working with tenant panels.

Free 22 Jul 2013

Rent payment and collection under universal credit - guidance for landlords

this guidance document focuses on practical rent payment and collection issues for social landlords. It was produced with financial support from the Scottish Government.