Publications
Our publications focus on the latest policy topics and practical advice that you need to do your job. CIH members can access all our publication documents for free, please ensure you are logged into the website.
What you need to know about ONS reclassification in Wales
The Office for National Statistics (ONS) announced that private registered providers of social housing in Wales were to be reclassified for public spending purposes in Wales.
Hear more about how reclassification could impact your organisation, and learn more about the impact in England which saw reclassification of housing associations take place in December 2015.
How to manage tenancies in a changing landscape
Find out what is involved in managing tenancies either in a front line role or as a manager.
How to prevent right to buy and right to acquire fraud
his latest How to... briefing will explore the steps providers can take to protect themselves from fraudulent applications using examples of good practice from the industry.
New approaches to market rented housing
This briefing looks at the potential opportunities and challenges involved in letting homes at a market rent.
It is intended to support organisations who are considering providing accommodation at market rents for the first time, or those who have already had some involvement but are now thinking of extending or revising their approach.
What you need to know about the Prevention of Social Housing Fraud Act October 2013
The Prevention of Social Housing Fraud Act 2013 is a new piece of legislation which makes it a criminal offence for tenants to sublet or part with possession of, their socially rented home.
This briefing outlines the key points of the Act and their anticipated impact.
How to mainstream equality and reflect diversity
This 'How to' offers advice on ways of mainstreaming equality and is illustrated with examples from a number of different organisations.
How to learn from complaints to improve services
This guide sets out how to ensure that the lessons from complaints are captured, are understood and that action is taken as a result of them
How to work with tenant panels to resolve complaints
This 'How to' briefing explains how the process works and offers help and practical examples on setting up and working with tenant panels.
Rent payment and collection under universal credit - guidance for landlords
this guidance document focuses on practical rent payment and collection issues for social landlords. It was produced with financial support from the Scottish Government.
Regenerating our communities: A snapshot in time
This publication offers a flavour of current regeneration activity based around new or refurbished housing provision.
It is simply a snapshot, taking its material from 13 entries to the 2013 CIH Scotland/Scottish Government Excellence in Regeneration Award.
How to manage income collection effectively
This How to guide sets out the requirements for an effective income management strategy, tackling rent arrears, approaches to eviction and preparation for welfare reform
Lets get building
A new report jointly produced by CIH, LGA, ARCH, CWAG and NFA which makes the case for allowing local authorities to raise loans to build more homes.
Housing Dispute Resolution - Briefing Paper
This briefing revisits the arguments for taking housing cases out of the courts and into a tribunal model of dispute resolution
An estimation of housing need among wheelchair users in Scotland
With support from CIH Scotland, this report recommends increased new build provision for wheelchair users and greater emphasis on adaptations as two key solutions.
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