Our publications focus on the latest policy topics and practical advice that you need to do your job. CIH members can access all our publication documents for free, please ensure you are logged into the website.

Member only 14 Jan 2014

What you need to know about ONS reclassification in Wales

The Office for National Statistics (ONS) announced that private registered providers of social housing in Wales were to be reclassified for public spending purposes in Wales.

Hear more about how reclassification could impact your organisation, and learn more about the impact in England which saw reclassification of housing associations take place in December 2015. 

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Free 12 Dec 2013

Spotlight on the private rented sector

This briefing is aimed primarily at landlords, letting agents and other housing professionals who work closely with the private rented sector.

Free 10 Dec 2013

Temporary accommodation and welfare reform in Scotland

This briefing aims to describe how temporary accommodation for homeless households in Scotland is affected by both the current welfare reform changes under the Housing Benefit regime

it also outlines future changes proposed under a new Universal Credit system and some of the approaches councils are exploring to mitigate the current and likely future impact.

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Free 09 Dec 2013

Perspectives on Rents and Affordability in Scotland

This briefing draws on contributions made at a recent CIH Scotland event entitled Keeping our rents affordable.

It seeks to highlight those points which CIH Scotland believes are most relevant to the debate on how affordable rents in Scotland are and what will affect rent levels in the future.

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Member only 18 Nov 2013

How to manage tenancies in a changing landscape

Find out what is involved in managing tenancies either in a front line role or as a manager.

Free 08 Nov 2013

How to prevent right to buy and right to acquire fraud

his latest How to... briefing will explore the steps providers can take to protect themselves from fraudulent applications using examples of good practice from the industry.

Free 30 Oct 2013

New approaches to market rented housing

This briefing looks at the potential opportunities and challenges involved in letting homes at a market rent.

It is intended to support organisations who are considering providing accommodation at market rents for the first time, or those who have already had some involvement but are now thinking of extending or revising their approach.

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Member only 16 Oct 2013

What you need to know about the Prevention of Social Housing Fraud Act October 2013

The Prevention of Social Housing Fraud Act 2013 is a new piece of legislation which makes it a criminal offence for tenants to sublet or part with possession of, their socially rented home.

This briefing outlines the key points of the Act and their anticipated impact.

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Free 26 Sept 2013

How to mainstream equality and reflect diversity

This 'How to' offers advice on ways of mainstreaming equality and is illustrated with examples from a number of different organisations.

Free 11 Sept 2013

How to learn from complaints to improve services

This guide sets out how to ensure that the lessons from complaints are captured, are understood and that action is taken as a result of them

Free 14 Aug 2013

Housing with care for older people

This report showcases a number of social sector ‘housing with care’ models aimed at improving the health and wellbeing of older people in Scotland.

It seeks to offer insights into some of the issues, challenges and risks surrounding the development and management of housing with care. The report was produced by Newhaven Research for CIH Scotland and funded by the Scottish Government’s Joint Improvement Team.

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Free 31 Jul 2013

How to work with tenant panels to resolve complaints

This 'How to' briefing explains how the process works and offers help and practical examples on setting up and working with tenant panels.

Free 22 Jul 2013

Rent payment and collection under universal credit - guidance for landlords

this guidance document focuses on practical rent payment and collection issues for social landlords. It was produced with financial support from the Scottish Government.

04 Mar 2013

Regenerating our communities: A snapshot in time

This publication offers a flavour of current regeneration activity based around new or refurbished housing provision.

It is simply a snapshot, taking its material from 13 entries to the 2013 CIH Scotland/Scottish Government Excellence in Regeneration Award.

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Free 28 Feb 2013

How to manage income collection effectively

This How to guide sets out the requirements for an effective income management strategy, tackling rent arrears, approaches to eviction and preparation for welfare reform