Publications
Our publications focus on the latest policy topics and practical advice that you need to do your job. CIH members can access all our publication documents for free, please ensure you are logged into the website.
How to prevent right to buy and right to acquire fraud
his latest How to... briefing will explore the steps providers can take to protect themselves from fraudulent applications using examples of good practice from the industry.
New approaches to market rented housing
This briefing looks at the potential opportunities and challenges involved in letting homes at a market rent.
It is intended to support organisations who are considering providing accommodation at market rents for the first time, or those who have already had some involvement but are now thinking of extending or revising their approach.
What you need to know about the Prevention of Social Housing Fraud Act October 2013
The Prevention of Social Housing Fraud Act 2013 is a new piece of legislation which makes it a criminal offence for tenants to sublet or part with possession of, their socially rented home.
This briefing outlines the key points of the Act and their anticipated impact.
How to mainstream equality and reflect diversity
This 'How to' offers advice on ways of mainstreaming equality and is illustrated with examples from a number of different organisations.
How to learn from complaints to improve services
This guide sets out how to ensure that the lessons from complaints are captured, are understood and that action is taken as a result of them
Housing with care for older people
This report showcases a number of social sector ‘housing with care’ models aimed at improving the health and wellbeing of older people in Scotland.
It seeks to offer insights into some of the issues, challenges and risks surrounding the development and management of housing with care. The report was produced by Newhaven Research for CIH Scotland and funded by the Scottish Government’s Joint Improvement Team.
How to work with tenant panels to resolve complaints
This 'How to' briefing explains how the process works and offers help and practical examples on setting up and working with tenant panels.
Rent payment and collection under universal credit - guidance for landlords
this guidance document focuses on practical rent payment and collection issues for social landlords. It was produced with financial support from the Scottish Government.
Regenerating our communities: A snapshot in time
This publication offers a flavour of current regeneration activity based around new or refurbished housing provision.
It is simply a snapshot, taking its material from 13 entries to the 2013 CIH Scotland/Scottish Government Excellence in Regeneration Award.
How to manage income collection effectively
This How to guide sets out the requirements for an effective income management strategy, tackling rent arrears, approaches to eviction and preparation for welfare reform
New ways of helping homeowners
The purpose of this paper is to consider alternatives to the operation of the current private sector grant regime in Northern Ireland.
Lets get building
A new report jointly produced by CIH, LGA, ARCH, CWAG and NFA which makes the case for allowing local authorities to raise loans to build more homes.
Housing Dispute Resolution - Briefing Paper
This briefing revisits the arguments for taking housing cases out of the courts and into a tribunal model of dispute resolution
An estimation of housing need among wheelchair users in Scotland
With support from CIH Scotland, this report recommends increased new build provision for wheelchair users and greater emphasis on adaptations as two key solutions.
How to work in partnership with the private rented sector to tackle homelessness
In recent years, homelessness has become an increasingly challenging problem and this has coincided with increased pressure on local authority housing budgets and continued constricted housing supply. A tougher economic climate and welfare reform is also likely to present further challenges.
This 'how-to' guide looks at how local authorities can develop relationships with the private rented sector to tackle homelessness and to support tenants to sustain their tenancies in the private rented sector.
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