13 Nov 2026 | Podcast

CIH Futures podcast episode 16 - A day in the life of a customer service role

Are you working in customer service and thinking about changing sectors? In this podcast episode, we explore what a day in the life of a customer service role in housing looks like, from the perspective of those in front-facing roles. From face-to-face interactions to phone calls, if you like problem-solving, team working, and helping people, a career in housing could be for you. If you currently work in customer service and want a career that makes a difference to people’s lives from day one, tune in to find out more.