Why watch?

During this session, we’ll hear from those in the know about all things AI, who will explore:

• The ethics of AI
• The opportunities to deliver greater value for tenants
• The fundamental question about risks and accountability for landlords
• The wider use of AI and scope for AI within the housing sector
• Challenges around the adoption of AI.

Your speakers:

• Steph Wright, head of Scottish AI Alliance
• Colin Foskett, UK director, CareBuilder
• Graeme Hamilton, Innovation officer, Albyn Housing Associaton

Hear from organisations that are leading the way in housing with their bold ideas and actions, and how members of the board were instrumental in driving this change.

Why watch?

• Watch conversation with our expert speaker - we encourage delegates to challenge, debate and share their ideas and insights
• Watch fellow board members and governance professionals discover new ideas to guide your organisation.

Your speakers:

• Michelle Meldrum, CEO, Berwickshire Housing Association
• Gemma Bell, partner, Devonshires Solicitors LLP
• Chair: Tara Devine, regional manager – London & Eastern, CIH

In this member-exclusive event, Procurement for Housing discusses the most important updates on the Procurement Act and what it all means for social housing providers.

Why watch?

Members will take away practical knowledge on:

• Key changes from the current Public Contracts Regulations to the new Reform Act
• The opportunities this will create
• The risks senior leaders and organisations need to be aware of
• Practical advice and tips on how to prepare now.

Your speakers:

• Guy Stapleford, head of consultancy, Procurement for Housing (PfH)
• Jane Brighouse, quality and compliance manager, Procurement for Housing
• John Wallace, director of procurement, Clarion Housing Group
• Chair: James Prestwich, director of policy and external affairs, Chartered Institute of Housing

Why watch?

Hear from housing providers who have changed the way they work to embrace the new consumer standards proposed by The Regulator of Social Housing and the recommendations set forth by the Better Social Housing Review. Also hear from residents on the difference proactive resident engagement makes.

Your speakers:

• Lewis Kinch, Co creation and innovation manager, Southern Housing
• Sian Coulton, Engagement and communications manager, Community Gateway
• Darren Hartley, Chief executive, TAROE Trust
• Kai Jackson, Associate, TPAS Scrutiny Group and member, Black Country Housing Group Scrutiny Panel
• Chair: Rachael Williamson, Head of policy and external affairs, Chartered Institute of Housing

Why watch?

A must-attend event for housing professionals across the UK, come together with UK Housing Review authors to explore the latest developments from the sector since the release of the full edition in March 2023.

Building on the key themes identified in the Spring edition, we’ll share expert analysis and specialist insight on a range of topics – from homelessness and refugees to damp and mould and shared ownership - to help you build a clear picture of the current housing landscape.

Your speakers:

• Chair: Rachael Williamson, head of policy and external affairs, Chartered Institute of Housing
• Professor Mark Stephens, University of Glasgow
• Dr Peter Williams, University of Cambridge
• Professor Susan J. Smith, life fellow, Girton College
• Jasmine Basran, head of policy and campaigns, Crisis
• John Perry, policy adviser, Chartered Institute of Housing

Why watch?

Hear from a diverse panel of speakers who will explore:

• Bias in housing recruitment
• Experiences of young practitioners
• Measures landlords are taking to be better employers
• What more needs to be done.

Your speakers:

• Lara Oyedele, past president, Chartered Institute of Housing
  
• Alysha Burrel, member, CIH Futures and founder and director, Building Future Leaders
• Lee Collymore, development and customer experience project officer, Stonewater
• Diana MacLean, chief executive, Riverside Scotland

Why watch?

• Understand what this will mean in practice and feedback on your views on the upcoming consultation

Your speakers:

• Verity Richards, Head of Service, Housing Ombudsman Service

• Chair: Sarah Davis, Senior policy and practice officer, Chartered Institute of Housing

The cost of living crisis is having a huge impact on all of society. That’s why it’s more important than ever to ensure your colleagues have the correct tools and skills to support your communities, whilst also prioritising their own self-care and resilience.

Why watch?

• Explore how to build employee resilience to help them adapt during hard times
• Discuss the most effective ways to manage difficult conversations
• Explore how to create a good supportive and collaborative environment that helps employees feel more connected and engaged in their work
• Learn about the practice of self-care.

Cyber attacks can have a catastrophic impact on housing organisations. These digital assaults often disable computers, steal data, or halt customer service lines.

At this event in our Building Better Boards series, we heard from organisations that have been subject to cyber attacks to offer insight and learning so you can be prepared. We explored how these attacks can happen, what impact they have and how to recover from them if you or your organisation are targeted.

This session will explore how the Better Social Housing Review, commissioned in 2022 by the Chartered Institute of Housing (CIH) and the National Housing Federation (NHF), made seven key recommendations for the social housing sector. This included a focus on “housing associations developing a proactive local community presence through community hubs which foster greater multi-agency working”.

Why watch?

• Learn from examples of where community hubs and other local presences are working well, with and for residents
• Hear from a range of providers and organisations and explore how a strong community presence can help to address some of the challenges highlighted in the review.