Our recordings cover a variety of topics - ranging from practical housing management sessions and high-level policy discussions to webinars designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 05 Nov 2020 | People

In Conversation with Nick Atkin

CIH Yorkshire and Humberside Regional Board member, Clive Greenwood was In Conversation with Nick Atkin, CEO of Yorkshire Housing to discuss how Yorkshire Housing are fully embracing being agile and what technology is being used to do this. Nick shared his thoughts and observations on how this benefits the organisation, staff and customers, how they have all been engaged in this movement and the how Yorkshire Housing is overcoming the challenges in moving to this way of working. This interiew is a great opportunity to hear from one of the leading organisations in this area.

Member Only 03 Nov 2020 | Knowledge

PoP! Understanding the Psychology of Poverty

Hannah Absalom shared aspects of her research and invited delegates to feedback opinions and experiences looking at the role of housing and it's social purpose.

Areas covered were:

  • A very brief outline of Behavioural Economics and how it resulted in two strands, traditional behavioural insights
    and the Psychology of Poverty (PoP).
  • Why it’s relevant to social housing, especially now
  • PoP’s insights into the individual living in poverty
  • PoP’s insights into the environment of poverty
  • PoP’s insights into the perceptions of poverty
  • Consideration of ethics and risks.
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Member Only 30 Oct 2020 | Careers

Owning your future: Making difficult decisions

Owning Your Future 2020’ is a new series of informal ‘how to’ style sessions designed to provide you with a range of professional development skills, tools, knowledge and advice to turn your career aspirations into reality and set you on the right path to success. The fourth session in this series we looked at making difficult decisions and heard from our speakers on their own personal journeys, lessons that they have learnt and tips for ensuring that you are prepared for whatever lies ahead in your career journey.

Member Only 29 Oct 2020 | Knowledge

Draft Building Safety Bill? The new regulatory framework. What will this mean in practice?

We looked at the key elements of the Draft Building Safety Bill which is due before the CLG select committee in July. Debbie Larner, head of knowledge and products, presented the key elements of the bill and considered what this will mean in practice for landlords and, importantly, what must be done to prepare for the new regime.

Free 29 Oct 2020 | Knowledge

Homes at the Heart: doing development differently

Supporting the ‘Homes at the Heart’ campaign, experts in the industry discussed the role of social housing today in this webinar. The topics discussed included the role of social housing in the UK’s recovery from COVID-19, the need for innovation in the sector, the use of modern construction methods and how to enable this. Our speakers drew on examples from the City of Bristol.

Member Only 28 Oct 2020 | People

Scotland's Housing Leaders Exchange

New challenges need new solutions, new thinking, new ways of working. As organisations and teams work flat-out to respond to the ever-changing demands of the current pandemic alongside a rapidly changing social and economic environment, an investment into the future of leadership in housing is becoming increasingly important. As your professional body, our role at CIH is to equip you to meet these challenges which is why we were delighted to bring you Scotland’s Housing Leaders Exchange.

Senior leaders presented and discussed:
• How they managed through the initial stages of the crisis - what worked, what didn't and what innovations have they made to change their businesses for the better
• How we build back better and reflect on what different challenges we could be facing
• What needs to change so we can get building homes and providing services
• Housing's role in recovery - what governments need to do to help boost their economies

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Member Only 20 Oct 2020 | Knowledge

Its time to talk Race - if not now, then when?

Black History Month took place throughout October and we are proud to present members with a webinar from leading race speaker Karl George. Karl’s personal story as a black man growing up and living in Birmingham throughout his life is one of real power and significance. Racial injustice has been and continues to be rife within British society.

Here at the CIH, we are determined to do more to tackle this and will do more. We want to celebrate the diversity of talent within the sector and support organisations in creating meaningful opportunities for people from all backgrounds to progress in their careers, irrespective of race, gender, sexuality or any other protected characteristic. We also want to do more to ensure that the people that live in our homes, our tenants, residents and customers also have equal opportunity.

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Free 16 Oct 2020 | People

Virtual CIH membership roadshow - October 2020

At this time of immense change, making the most of your CIH membership is invaluable. The housing profession is on the frontline of helping to support residents, colleagues and the wider community through the impact of COVID-19. We heard from special guests Aileen Evans and Catherine Hinton who shared some of their experiences about their careers and how CIH has supported them as housing professionals.

Member Only 15 Oct 2020 | Knowledge

Honest conversations: Promoting equality and ensuring diversity

We heard conversations around what equality and diversity means in a Northern Ireland context. It enabled participants to gain an understanding of how the area of equality and diversity has progressed over the years in Northern Ireland, as well as opening up an honest conversation around what more can be done promote the role of women, ethnic minorities and LGBT+ within our organisations.

We want to give members the confidence to address these issues with colleagues and management within their respective organisations.

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Member Only 14 Oct 2020 | Knowledge

The future of diversity in the social housing sector

What is the future of diversity in the sector? Our speakers and chairs in this webinar examined and discussed:

  • Social landlords and diversity - why London landlords do not reflect their diverse communities (board, executives and senior managers)
  • Overcoming challenges faced by diverse groups - networking as a means of overcoming challenges
  • Moving forward - how to improve diversity in the sector
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Member Only 13 Oct 2020 | People

In Conversation with Mark Pearson and Adele Rae

CIH Yorkshire and Humberside regional board member, Helen Smith was In Conversation with Mark Pearson, CEO of Leeds and Yorkshire Housing Association, and Adele Rae, tenant board member to discuss how they have driven collaboration and tenant voice throughout the organisation and into their recent Corporate Strategy “Together 2023”.

Member Only 06 Oct 2020 | Careers

Seize the moment: Enhancing the opportunities for new ways of working

Since the beginning of the COVID-19 pandemic, we have all had to work differently and adapt to new practices. As we start to look at what comes next, what aspects of our work do we want to take with us and what do we leave behind?

Simon Bernstein explored three key themes:

  • Prioritising health and wellbeing
  • Peak performance
  • Being innovative by looking forward and not back
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Free 02 Oct 2020 | Knowledge

The social housing safety net: being the best we can be

It’s more important than ever that social housing providers understand the difficulties that residents have experienced in the past or likely to experience in the future. It is in our interest to work with our residents and see what part we can play to make things easier. We want to keep as many of our residents in their homes as possible and want fewer people to be struggling. We heard from Jahanara Rajkoomar, director of community investment, Metropolitan Thames Valley.

01 Oct 2020 | People


In this virtual event for CIH volunteers and regional group members we heard from Gavin Smart, chief executive officer at CIH as he gave an update on the last year including the impact of COVID-19 and his general reflections on where CIH are at now. He shared a glimpse of future plans, as well as thanking you as volunteers for all of your commitment to the profession and membership. Debbie Larner, head of knowledge and products at CIH updated delegates on the CIH professional standards framework and discussed next steps in the project and our initial plans to start rolling this out across the sector, with the support of CIH volunteers.

Aileen Evans, CIH President, joined us to provide an update on her presidential campaign ‘Shine a Light’. She explained that the fundraising efforts have been continuing till been taking place and she raised awareness of the campaign. Aileen also introduced us to the new mental health tool kit for the sector which was recently launched.

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Member Only 30 Sep 2020 | Knowledge

Building better boards: Championing diversity and ensuring equality

We as a professional body are committed to supporting the sector with professional standards, but in particular championing diversity at all levels. This event explored good practice already in existence, but also importantly discussed the challenges for the sector in ensuring we have diversity across our organisations, but also are representative of our communities. In a continuation from our first Building better boards event, Mark Brown, CEO of the Dolphin Index expanded on how boards cannot live by governance alone, exploring how having diversity on boards can drive better decision making, and enable greater success.

Gera Patel, senior consultant at Campbell Tickell brings close to 20 years’ experience of working in and with a wide range of organisations. Now sitting on the consultancy side, Gera provided her insights on how a board’s recruitment and succession planning can be improved, opening themselves up to the wealth of talent available from across the diversity spectrum.

Mushtaq Khan, currently interim CEO at Housing Diversity Network also brought his lived experience of rising to senior roles within the housing sector. Housing Diversity Network are one of the leading organisations that help organisations to be better. We heard his take on where the sector is right now, and what are the practical measures that boards can take to change things for the better, encouraging more diversity at all levels.

Progress Housing Group were one of the first organisations to try and create a board development programme for candidates who perhaps didn’t have direct experience sitting on a board, but aspired to do so. We heard about their programme, the successes it had, but also where there is learning to be had in how programmes like this can be rolled out more widely and ensure that the talent being generated does then result it greater diversity actually being on the boards at the end.


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