This qualification provides a general introduction to the housing sector and is made up of four mandatory units.
- Housing provision and housing organisations (mandatory)
The range of services offered by landlords and housing organisations, who they deliver them with and how they are financed. Features of housing tenure and the relationship between landlord and tenant. - Customer service for housing (mandatory)
How to deal with customers and have an awareness of equality and diversity. - Professional development in housing (mandatory)
The range of roles in housing and what is required to fulfil them. You will explore your personal professional development. - Assets, repairs and maintenance (mandatory)
The main types of dwellings across the housing stock and how they are maintained and repaired.
To achieve the qualification you must pass all four units.
This qualification is suitable to anyone new to housing or work in a frontline position and want to improve their general awareness of housing or get their initial qualification.
You may enrol if you are not currently working in housing but are considering a frontline housing position as a career option. It can also be useful for tenants, residents and board members wishing to enhance their personal involvement and understanding of housing
Applicants must be aged 16 or over, should be confident using IT and have access to a computer. A basic level of literacy is also recommended to complete online tasks.
Find a study centre
To find out how much this qualification is and more information please find a study centre below. All the centres below offer this qualification, simply click on each one to find out about the centre and if you're interested use the contact details or visit their website to get more information.
CIH Housing Academy
Email: housing.academy@cih.org | Telephone: 024 7685 1700
Become a qualified professional with CIH Housing Academy online and blended qualifications. Whether you are new to housing or a senior manager, our accredited qualifications can help you develop your understanding of the housing sector.
Our Housing Academy provides everyone in the housing sector with an opportunity to continue their professional development through online qualifications, face-to-face training to housing and property management apprenticeships all covering a wide range of topics.
Access Training
Email: info@atem.co.uk
Access Training (East Midlands) Ltd is a private training provider established in August 2005. The organisation has been supporting learners for over 30 years, under other trading names.
We have been supporting learners like you for over 30 years, we are an inspiring learning provider, passionate about quality and success for all.
We provide excellent learning opportunities to support the communities we serve and have an extensive track record of high performance delivery of apprenticeships.
The breadth of knowledge and experience of our delivery team allows us to meet the demand for housing apprenticeships from entry level to senior housing professional.
The organisation is based in Nottinghamshire with premises in Nottingham city centre and Derby with delivery also taking place across the Midlands.
Derwentside College
Email: enquiries@derwentside.ac.uk
Derwentside College provides high quality education and training that focuses on developing the knowledge, skills and qualities needed by our learners to progress into sustained employment and build successful careers.
Derwentside College provide apprenticeships in Housing at both Assistant level (L2) and at Officer level (L3). Within the apprenticeships, we deliver CIH qualifications to provide students with a further regulated qualification as well as the apprenticeship standard.
CIH qualifications can also be delivered as stand-alone qualifications to both individuals and groups who are working within a housing environment. The qualifications are delivered primarily through taught sessions by an experienced tutor with a background in housing however they can also be delivered through blended learning. Each of the qualifications will be assessed through the completion of a number of assignments linked to the individual units.
Dundee and Angus College
Email: enquiry@dundeeandangus.ac.uk
We firmly believe that our College is the best in Scotland and we can offer you a wide range of CIH housing courses that can help you fulfil your ambitions.
We want to provide all of our learners with the very best learning experience in an atmosphere of respect and support and if you choose to study with us, we want to see you progress in your housing career. We have many strong links with housing organisations aimed at ensuring that our courses deliver the skills that industry requires so that every student has the best possible chance of gaining future employment and progression within the housing industry.
The benefits of learning with us are the flexibility of online learning, you can fit your studies around your other commitments. You will attend an induction day to help you settle in and get to know your tutors and fellow learners. You will have access to online course materials and be assigned a tutor who will provide on-going support throughout your studies. There are no exams, you will be assessed through coursework and receive written tutor feedback.
Dutton Fisher Associates
Email: info@duttonfisher.com
Dutton Fisher Associates is an established and innovative training provider with a proven track record of delivering Accredited learning and a broad range of skills. Our goal is to become the first choice provider for the housing sector.
We are one of the leading national housing training providers, we have extensive experience in delivering the Level 2, 3 and 4 Housing Apprenticeship standards either as in-house programmes for employers or as open regional courses. We deliver and manage training programmes for employers on a national, regional and local basis.
We offer a wide range of CIH qualifications through blended learning, either as in-house or open courses. We deliver accredited qualifications to participants from operative to senior management level.
Qualifications are offered through the Apprenticeship in Housing Standards or as standalone qualifications.
Gower College
Telephone: 01792 284442
GCS Training is the business training arm of Gower College Swansea. We have the credentials – more than 20 years experience in meeting the training needs of public and private sector organisations.
CIH Housing qualifications are delivered flexibly, to suit both the employer and the learner and can be delivered standalone or as part of an apprenticeship framework. The housing tutors are all suitably qualified and the team has an array of experience of working within the housing sector.
Drawing on resources not only within GCS Training but across the college’s provision, and with a wide range of work-based, classroom and distance learning options, we have the perfect mix for your business. Assessments include a variety of class-based activities, as well as assignments.
LBL Skills
Email: info@lblskills.co.uk
LBL Skills offer access to Chartered Institute of Housing (CIH) qualifications at various levels. Our 3 lead tutors, have lots of experience having occupied senior roles in housing organisations.
At LBL Skills we aim to help our customers through training and development that is engaging and enjoyable using various teaching methods to meet the needs of learners.
Whether it is up-skilling new staff or consolidating the skills and knowledge of established staff, LBL trainers endeavour to deliver outstanding results every time help them retain that information through various teaching methods and then maintain that thread of learning through periodic refresher courses as and when appropriate.
The team has decades of experience in learning and development and is led by a guest lecturer from Birmingham City University with over 25 years’ experience in the Private and Public Sectors.
London Learning Consortium
Email: londonlc@londonlc.org.uk
LLC provide a range of training and educational programmes. We have extensive experience providing high quality services that help customers make the right choices for their own career, employment aims or local community.
London Learning Consortium ensures that all its programmes are designed around our customers’ needs and that we provide a high quality and effective learning experience. Our programmes involve detailed training needs analysis sessions for individuals. We also provide advice and guidance on other learning opportunities as part of the process.
Our delivery methods are customised to ensure our programme delivery is effective and appropriate this includes a mixed menu of training, assessment and examination options via our online or virtual learning ‘Moodle’ systems as well as ongoing mentoring and support for all our customers from our fully qualified and friendly training and assessment team.
New City College Hackney
Email: info@nccLondon.ac.uk
New City College is the largest college in east London. It was formed by a merger between a number of colleges. At our college we offer learners the opportunity to study CIH level two certificate in housing. The qualification provides a good basic understanding of housing practice and will provide you with the knowledge to develop your career and move on to higher level qualifications.
New College Durham
Telephone: 0191 375 4000
New College Durham is well known by local employers and has a successful record of delivering housing qualifications for over 40 years.
The College has an excellent reputation and works successfully with Chartered Institute of Housing (CIH) to deliver the Level two and Level three Certificate in Housing Practice
The college provides a range of housing apprenticeships and recent official publication of achievement data places New College Durham in the top ten per cent nationally for apprenticeship achievement.
We offer a Foundation Degree in Housing and Communities, designed to meet the full professional requirements of CIH, which means that the knowledge and skills students will gain are relevant and responsive to the needs of employers in this specialist sector. During the course of the programme students will receive CIH Student Membership and on successful completion they will be awarded chartered status.
Phoenix Academy
Email: info@phoenixch.org.uk
The Phoenix Academy is our 'school of social housing'. Set up in 2014, the academy aims to encourage more residents to become involved with Phoenix . The Phoenix Academy was named Best Training Scheme in the 24housing Awards
The Phoenix Academy is our 'school of social housing'. Set up in 2014, the academy aims to encourage more residents to become involved with Phoenix and potentially take up future positions on our resident-led Board. The Phoenix Academy was named Best Training Scheme in the 24housing Awards.
The Level 2 course from the Phoenix Academy is a good next step for those looking to find out more or take the next step to a career in housing.
Taught at The Green Man community hub, you will gain a more in-depth understanding of housing associations and their work alongside Phoenix residents and staff, with support from a professional tutor and mentoring from Phoenix Community Housing staff.
SHARE
Email: ogaffney@share.org.uk
SHARE is a Glasgow based training provider that operates throughout Scotland, specialising in supporting the learning and development needs of the social housing sector.
SHARE provide a wide variety of qualifications all designed to further the training needs of housing professionals. These accredited qulaifications complement a further array of training courses and events we provide, all tailored to the social housing sector.
SHARE can provide CIH qualifications in a number of formats:
- At our fully equipped conference centre which is situated 10 minute drive from Glasgow City Centre.
- At your organisation; we will arrange for the trainer to facilitate courses at your place of work.
- In a combined format; we can deliver some of our courses through a mixture of classroom teaching and eLearning using our portal.
Sysco
Email: info@sysco.uk.com
Sysco are a leading training provider based in the North West with over 15 years’ experience of delivering training and consultancy in a wide variety of sectors. Sysco work in partnership with CIH and together we're committed to supporting housing professionals to create a future in which everyone has a place to call home. We have successfully delivered Chartered Institute of Housing qualifications at levels two, three and four since 2011, providing training to hundreds of individuals.
Sysco were the first training provider to submit and apprentices through the gateway for End point assessment with CIH in February 2018. Our apprenticeship success rates exceed the national averages for our provider type and in the overall classification.
Sysco offer both standalone qualification or the option of an apprenticeship programme for all levels of housing professionals, which focus on learning in the workplace including a programme of learning, a regulated housing qualification and a work-based project that brings real value to you, your customers and your organisation. Apprenticeships are available at three different levels and are linked directly to job role and responsibilities.
The Learning Foundry
The Learning Foundry has been in existence for over 25 years and offers a wide range of apprenticeships, traineeships and other programmes. We are part of the Regenda Group, which includes Regenda Homes, a major north west social landlord. All of our tutors have extensive and recent housing experience so that we can deliver training ‘by the sector, for the sector.
The Learning Foundry offers housing and property management apprenticeships, which include a CIH qualification, at levels 2, 3 and 4. We also offer stand-alone CIH qualifications at levels 2, 3, 4 and 5 and short non-accredited courses. We can also deliver bespoke courses for employers to meet their learning and development needs.
Courses are delivered flexibly through face to face and online workshops, and one to one sessions. Details of the courses on offer are on our website, and you can submit a query for more information.
Three Dimensional Training
Email: info@3dtraining.uk.com |Telephone: 0151 294 4749
Three Dimensional Training focus on gaining an in depth understanding of the needs of customers, so we can provide innovative training solutions. We have high quality proven tutors who provide exceptional training. We care about working with customers to truly make a difference.
Three Dimensional training deliver housing apprenticeships in level two Housing/Property Management Assistant and Level three Housing Property Management. We also offer Chartered Institute of Housing standalone qualifications, Housing Practice Level 2 and 3.
We have developed courses to support individuals to achieve their full potential. We offer a range of delivery methods, remote workshops, classroom and distant learning.
