• Study method: Online, face-to-face
  • Location: London, SE6 2RP

About us

The Phoenix Academy is our 'school of social housing'. Set up in 2014, the academy aims to encourage more residents to become involved with Phoenix. The Phoenix Academy was named Best Training Scheme in the 24housing Awards

The Phoenix Academy is our 'school of social housing'. Set up in 2014, the academy aims to encourage more residents to become involved with Phoenix and potentially take up future positions on our resident-led Board. The Phoenix Academy was named Best Training Scheme in the 24housing Awards.

The Level 2 course from the Phoenix Academy is a good next step for those looking to find out more or take the next step to a career in housing.

Taught at The Green Man community hub, you will gain a more in-depth understanding of housing associations and their work alongside Phoenix residents and staff, with support from a professional tutor and mentoring from Phoenix Community Housing staff.

Contact this centre

CIH qualifications are delivered by approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

If you'd like to study with this centre, please visit their website or contact them to find out more and start your journey today.

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Qualifications offered:

Level 2
CIH Level 2 Certificate in Housing Practice

This qualification provides a general introduction to the housing sector and introduce you to some of the skills and knowledge necessary to participate in housing related activities.

Suitable for:

  • Anyone new to housing or work in a frontline position and want to improve their general awareness of housing or get their initial qualification.
  • Anyone not currently working in housing but are considering a frontline housing position as a career option.
  • Tenants, residents and board members wishing to enhance their personal involvement and understanding of housing.
  • Anyone working in housing who wants to gain an initial qualification in housing.

Find out more

Level 3
CIH Level 3 Certificate in Housing Services

The objective of this qualification is to provide you with the technical knowledge and understanding across a generalist range of housing practice at an operational level.

The qualification explores core areas of housing management and supports the development of your personal growth and engagement in learning and housing.

Who is this qualification for?

You can enrol onto this qualification if you:

  • are working in a frontline capacity in a wide range of housing and housing related roles
  • already have a level 2 qualification and/or experience of working in housing
  • are working or resident in the UK and Ireland

Find out more

Level 4
CIH Level 4 Certificate in Housing

This qualification will provide you with the necessary skills and knowledge to face the current challenges in housing, covering key aspects of housing policy and law.

Who is this qualification for?

You can enrol onto this qualification if you:

  • working or resident in the UK and Ireland
  • in or aspiring to a supervisory or management role in housing
  • already have a level 3 qualification and/or experience of working in housing, preferably at a supervisory/management level

Find out more

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