Professional standards resources

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Welcome to our professional standards resources hub. Here, you’ll find a wide range of materials to help you understand, apply, and champion the CIH professional standards.

From expert insights to real-world examples, this page brings together everything you need — including blogs, articles, publications, webinar recordings, and case studies from across the sector — to support your professional development and organisational growth.

Insights and resources

Access the latest thinking on the CIH professional standards. This section brings together blogs, articles, news, publications and webinar recordings, offering practical advice, research, and commentary to help you build knowledge and stay up to date with developments across the sector.

Case studies

How organisations have embedded our professional standards

See how organisations across the sector are putting the CIH professional standards into practice. Our case studies highlight real-world examples of how teams have adopted the standards to strengthen their services, develop their people, and drive positive change.

Use these stories as inspiration for your own journey towards embedding professional standards in your organisation.

Abri

Abri has recently developed a framework to provide their colleagues with career direction and a wide variety of development routes, all intended to create housing professionals of the future in every discipline.

With many new entrants to the sector joining us, they needed a way to help them become housing professionals first. This framework supports every colleague to develop expertise in their own areas whilst ensuring the context of our sector is front and foremost for us all.

Read the full case study.

settle

The launch of the CIH professional standards came at a great time for settle. They recently introduced a new behavioural framework, 'the settle way', which helps identify their culture and working methods.

There is a clear alignment with the seven characteristics of the professional standards and 'the settle way' behaviours. Their plans for 2021 include weaving both 'the settle way' and its alignment to our professional standards into everything they do, creating a complete end-to-end cultural experience for all settle colleagues.

Read the full case study.

Succour Haven CIC

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Succour Haven CIC

Succour Haven CIC serve the community through a combination of housing and person centred based empowerment and support, including the accessibility of local community support and wellbeing themed provision and public services.

They have adopted the professional standards by embedding them into the proactive delivery of their 'five steps of supported living' engagement and strategy themes with their tenants, along with the professional relationships with the clientele and partner agencies, including their operational and strategic planning activities and a reflection of the core values and beliefs.

Paul Powell | Director of Succour Haven CIC - "Our adopted Professional Standards are embedded in the proactive delivery of our ‘five Steps of Supported Living’ engagement and strategy themes with our tenants, alongside the professional relationships with our clienteles and our partner agencies, including our operational and strategic planning activities, and a reflection of our core values and beliefs."

Read the full case study.

Elim Housing Association

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Elim Housing Association

"It struck me that there was a coherence between the CIH professional standards and Elim Housing’s ‘CARES’ Values. I decided to map the standards against our values.

It helped to demonstrate the importance of CIH qualifications to the organisation and to sense check Elim’s values against the wider standard. We are certainly planning for more of our colleagues to access CIH qualifications as a result of this synergy."

Paul Smith | Chief executive of Elim Housing Association

The professional standards
Built on seven core characteristics, these standards provide a framework for your professional growth and help you identify development needs.
Professional standards
Our self assessment tool
Complete our self-assessment to see how you compare and get a personalised report on your own professional profile.
Self-assessment
Continuing professional development
CPD is an ongoing, purposeful and planned learning and development process that helps you further develop as a modern housing professional.
CPD