Explore what professionalism means in practice and find out more about our professional standards eLearning modules that enable you to think and improve your professional development needs.
This session will give you an opportunity to reflect on the causes and impact of stigma, reflect on your own language and behaviours and develop positive ways to champion your professional reputation, the reputation of your organisation and the wider sector.
This one-day course will support you to understand and unpack effective decarbonisation strategies and the path to net-zero by 2050.
The course will take you through the new operating environment for housing – with the focus on the professional behaviours needed to build trust and respect with your residents.
This course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
For those new to development or regeneration, an introduction to how we develop new homes and regenerate existing neighbourhoods
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.