Training
Our training offer is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.
Professional standards eLearning modules
Explore what professionalism means in practice and find out more about our professional standards eLearning modules that enable you to think and improve your professional development needs.
Tackling damp, mould and condensation
This course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.
Introduction to social housing for new staff
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
Embracing and embedding the change in social housing
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
Introduction to development and regeneration
For those new to development or regeneration, an introduction to how we develop new homes and regenerate existing neighbourhoods
Decarbonisation in social housing
This one-day course will support you to understand and unpack effective decarbonisation strategies and the path to net-zero by 2050.
Introduction to leasehold management
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
Effective anti-social behaviour case management
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
A new era for resident engagement
The course will take you through the new operating environment for housing – with the focus on the professional behaviours needed to build trust and respect with your residents.
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