Training
Our training offer is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.
Be Bold in your career
Over this ten-week course, career experts provide guidance and support through interactive webinars, coaching tools and videos, along with information and inspiration to help you take bold steps to take charge of your career.
Housing support services and the Mental Capacity Act
This online course provides an opportunity for individuals who work across social housing to better understand the Mental Capacity Act 2005 so we can provide a more thoughtful approach to service delivery for social housing customers and communities.
Trauma-informed approaches to hoarding disorder
The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.
Applying trauma informed care and PIE to housing service delivery
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
Introduction to social housing for new staff
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
Meeting the changes from the White Paper, Building Safety Bill and complaints processes
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper, Building Safety Bill and complaints processes in social housing.
Effective anti-social behaviour case management
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
Health and safety in residential property
Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.
Effective governance
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
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