Applying trauma informed care and PIE to housing service delivery
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
Trauma-informed approaches to hoarding disorder
The course is an evidence-based training workshop where attendees are encouraged to consider new approaches to support a recovery path from hoarding in a compassionate and trauma-informed way.
Challenging stigma and stereotyping
This session will give you an opportunity to reflect on the causes and impact of stigma, reflect on your own language and behaviours and develop positive ways to champion your professional reputation, the reputation of your organisation and the wider sector.
Introduction to housing management law
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
Housing support services and the Mental Capacity Act
This online course provides an opportunity for individuals who work across social housing to better understand the Mental Capacity Act 2005 so we can provide a more thoughtful approach to service delivery for social housing customers and communities.
Embracing and embedding the change in social housing
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
Gaining possession of assured and Assured Shorthold tenancies (AST)
In this course, you’ll examine how to terminate Assured tenancies by serving notice on grounds, how to apply to the court for a possession order and how to obtain a bailiff’s warrant.
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