These chapters will help you understand the key legal requirements around tackling anti-social behaviour (ASB). ASB is any behaviour that has a negative impact on another individual, household or community. The impact on that individual or community is a key part of categorising behaviour as anti-social. This can be subjective, as people can be affected and distressed by different actions or behaviours. 

Types of ASB
ASB is defined as any behaviour that has a negative impact on another individual, household or community.
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ASB service and cases
Running effective case management and good service is fundamental to a good customer experience.
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Prevention
Effective prevention and early intervention can stop ASB occurring or escalating in your communities.
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Partnership working
Anti-social behaviour is a complex and multi-faceted issue and cannot be resolved by working in isolation.
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Law and policy
The laws and policies that can help providers tackle and make changes when there is ASB in their homes.
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Support for people
Advice and guidance for how best to support everyone involved or impacted by ASB.
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Possession orders
Enforcement action may be required where interventions have not been successful and ASB continues.
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Good practice
Read how other organisations are tackling anti-social behaviour for tenants in our examples library.