Where to start?

The CIH mentoring scheme is a voluntary service provided by members for members. It is devised to help CIH members implement effective career development strategies at a time of rapid change in the housing world. The mentoring scheme offers mentees a useful framework to help explore their career possibilities and identify relevant development opportunities, guided by a qualified and experienced colleague from the housing sector.


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Carol Matthews CIHCM  |  Group Chief Executive, Riverside Group Ltd

I have mentored a lot of people over the years, and sometimes those mentees have turned into friends.

Am I eligible?

To become a CIH mentor, you should be either a current chartered or fellow member of CIH and continue this for the duration of your mentoring partnership. Your mentee will look to you for advice and experience on issues they face in their working life, and support to help them with their career development. You should therefore have broad experience and knowledge of the housing sector, with significant work experience in the industry. You should have excellent communication and personal development skills and a sound understanding of professional development in a housing context.

What do mentors do?

Becoming a mentor is a voluntary role, in which you agree to support a fellow housing professional and CIH member. Mentors act as a role model, motivator and sounding board for the mentee.

A mentor's responsibilities include:

  • Respecting boundaries and maintaining confidentiality
  • Helping mentees set long-term career goals and short-term learning objectives
  • Recommending learning and development opportunities
  • Transferring knowledge in areas such as communication, critical thinking, responsibility, flexibility and teamwork
  • Identifying strengths and areas for development
  • Answering questions
  • Sharing experience and expertise
  • Helping build a professional network, and, where appropriate, drawing on your own contacts
  • Acting as a sounding board for ideas
  • Motivating and encouraging your mentee, and building their confidence.

You will need to be able to commit time to talk with your mentee regularly, either by online meetings, phone calls, email or face-to-face (if possible). As this is a voluntary scheme, please note that CIH is not able to cover any expenses you may incur.

Why you should become a mentor?

Becoming a mentor can also count towards your continuing professional development and form part of the "significant contribution to the housing sector" required if you wish to become a CIH fellow.

Think about why you would like to mentor and what kind of experience and expertise you can share. Mentors tell us that they benefit significantly from the mentoring relationship too.

Being a mentor provides you with the opportunity to:

  • Contribute to an individual's development and develop a professional relationship with your mentee
  • Discover new ways of thinking and develop leadership skills
  • Reflect on your own career
  • Share your experience and knowledge
  • Visually share your commitment to support a fellow housing colleague. You will be given a digital badge which can be used on your email signatures and social media platforms. 
How do I become a mentor?

If you feel that you have the skills, experience and time to commit to being a mentor, please fill in the application form below. Once reviewed and accepted, your profile will be added to the mentor listing for potential mentees to view.

Prepare for mentoring

Prepare for your first mentoring session by reading the mentoring conversation guide from the resources area below. This will help you think about how you will introduce yourself, share your expertise and begin to support your mentee to reach their mentoring goals.

Starting mentoring

Attend your first mentoring session and start to get to know your mentee. Encourage them to identify their career goals, strengths and weaknesses. Work through the stages of the mentoring process and you will begin to benefit from your mentoring relationship.

Review and feedback

Remember to review, feedback and conclude your mentoring relationship. Remind yourself how to in the Mentoring conversation guide for mentors.

Apply to become a mentor

Mentoring resources
These resources are designed to help you during your partnership. You don't have to use all the suggested resources if you are already very confident in some areas. You can use them in the order you choose - focus on the areas you most need to work on.
Find out more
Career tools
You get easy access to a wealth of career development tools and resources, to support you at different stages of your career.
Find out more
Mentor listing
We have a diverse list of mentors from the housing sector. Our mentors can help you to increase your personal knowledge and understanding of housing, obtain advice, help and encouragement in establishing your own career development plan.
Our current mentors