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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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Blogs and features

Comment and opinion on the latest housing topics

Read blogs from experts across CIH and the wider housing sector and in-depth features on the hottest topics in housing. See what's important to us and join the debates by adding your comments too.

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When should we share information with the police and other statutory bodies?

The police or other law enforcement agencies may occasionally ask your organisation for access to personal information. However, whether or not you should provide this information depends on a number of factors. Charlotte Lewendon, information management, governance and risk manager at the Guinness Partnership, explains why.

27/07/2015

Type:Blog

‘Housing associations play a vital role in building the new homes the UK needs’

Stories in The Spectator, The Times and on Channel 4 News have accused housing associations of failing to build enough homes. Chartered Institute of Housing chief executive Terrie Alafat takes a look at the facts and figures.

24/07/2015

Type:Blog

A day in the life of Merthyr Valleys Homes

When we held our annual staff conference back in May, Merthyr Valleys Homes chief executive Mike Owen was informally interviewed on-stage by our deputy chief executive Gavin Smart. Mike’s enthusiasm was infectious, and eight CIH team members arranged to visit Merthyr and see what goes on where he works.

24/07/2015

Type:Blog

Are information security and data protection the same thing?

While data protection is linked and often comparable with information security, the two are not identical. Charlotte Lewendon, information management, governance and risk manager at the Guinness Partnership, explains why.

23/07/2015

Type:Blog

#AskCIH – we answer your questions on membership

If you follow us on Twitter, you’ll have spotted our #AskCIH hashtag. As part of our new It’s all under one roof campaign, we’re asking you what you’d like to know about a range of CIH-related topics, from policy to training. Last week we had our second live Periscope Q&A session, where we grilled Oliver Humi, head of membership. Missed out? Now’s your chance to catch up.

21/07/2015

Type:Blog

Chartered membership takes a global route

Earlier in the year, Vanessa Howell, head of professional standards at CIH, made a trip to CIH’s Asia Pacific branch. She spent time in Hong Kong and Beijing, where a range of university programmes were accredited for CIH membership. Impressed by the talented and dedicated young people and graduates, and with a renewed sense of pride for CIH’s international involvement, Vanessa tells us more about her trip.

20/07/2015

Type:Blog

Seven things we learned from the English Housing Survey household report

Chartered Institute of Housing head of policy Melanie Rees takes a look at the headlines from the English Housing Survey household report 2013/14, out today.

16/07/2015

Type:Blog

#Ask CIH – we answer your questions on learning

If you follow us on Twitter, you’ll have spotted our #AskCIH hashtag over the past week or so. As part of our new It’s all under one roof campaign, we’re asking you what you’d like to know about a range of CIH-related topics, from membership to training. Last week we had our very first live Periscope Q&A session, where we grilled Judy Waugh, director of membership and education, and Vanessa Howell, head of professional standards, on the subject of learning with CIH. Missed out? Now’s your chance to catch up.

16/07/2015

Type:Blog

How to effectively manage empty properties

When a house becomes empty, how can landlords make sure it goes to a tenant who needs it as quickly as possible? We’ve summarised our latest ‘how to’ guide and have put together four top tips on how best to manage empty ('void') properties.

15/07/2015

Type:Blog

Can boosting shared ownership help tackle the housing crisis?

What role can shared ownership play in making housing more affordable? Ahead of today’s House of Commons debate CIH senior policy and practice officer Sarah Davis outlines our work with Orbit on how the housing sector, government and funders could unite to double the supply of shared ownership homes and help address the UK’s growing affordability crisis.

14/07/2015

Type:Blog

Credits where it's due - changes to training at CIH Cymru

CIH Cymru is always looking to raise standards in the sector and help housing professionals be great at their jobs. Today we’re announcing some big changes to our programme of learning to do just that. To get an idea of how the changes will work we put a few questions to Sonia Dorothy, learning and development co-ordinator.

10/07/2015

Type:Blog

Perils of perception: 10 things people think about housing

What's the average UK house price? How many people live in social housing? And what's the average deposit put down when buying a new home? Perceptions are often very different from reality, says Ipsos MORI research director Ben Marshall.

10/07/2015

Type:Blog

Summer budget – what you need to know in Scotland

During yesterday’s emergency budget announcement, George Osborne committed to reaching a budget surplus in the UK by 2019/20 – Annie Mauger, director of CIH’s national business units, considers at what cost.

09/07/2015

Type:Blog

Summer budget – what you need to know in Wales

Following the summer budget we look through the detail to find the implications for Welsh landlords, tenants and communities.

09/07/2015

Type:Blog

Summer budget – what you need to know in Northern Ireland

The Chancellor’s budget contained a lot of references to housing – not all of which are UK wide. Nicola McCrudden, CIH Director in Northern Ireland, has unpicked some of the detail to find out what is directly relevant.

09/07/2015

Type:Blog

Summer budget: the devolved nations respond

As the detail and analysis rolls in from the emergency budget Annie Mauger, executive director for the devolved nations, brings together the responses of CIH in Northern Ireland, Scotland and Wales.

08/07/2015

Type:Blog

How can we make housing an attractive career option for young graduates?

Housing is a fantastic career option for many. It’s fast-paced, it’s rarely dull, and it provides people with the opportunity to give something back to communities and people in need – but despite this, it’s still a relatively unknown profession. How can the sector attract the new talent it needs to thrive? CIH policy and practice officer Laura Shimili shares seven top tips, inspired by Poplar HARCA chief executive Steve Stride’s strategic workforce planning session at Housing 2015.

07/07/2015

Type:Blog

Developing your housing knowledge with CIH in Northern Ireland

We are providing even more opportunities for people who work in housing to continue their professional development with the launch of a new events’ programme for Northern Ireland. Louise Togneri, who was recently appointed Professional Standards Manager, explains more.

07/07/2015

Type:Blog

Tackling fuel poverty – carrot or the stick?

The debate raged on at the CIH Scotland 'Energy efficiency, fuel poverty and renewables' event, supported by Forster Energy, as to whether the carrot or the stick is best at lifting Scotland’s households out of fuel poverty. Official figures show that a staggering 39% of Scotland’s households are currently living in fuel poverty and the Scottish Government has released an ambitious target to ensure that, as far as is practicable, no one is living in fuel poverty by November 2016. As a result, the need to introduce energy efficient measures is of paramount importance, says John McClarey, business development officer for CIH Scotland.

03/07/2015

Type:Blog

A first for chartered membership

Penny Gilyard has made CIH history by becoming the very first person to take the executive route to chartered membership. We caught up with her to find out more about her background in housing, her thoughts on chartered membership and why taking the executive route was such an important move – both professionally and personally

02/07/2015

Type:Blog

CiZone: a career development tool for CIH members

CiZone is an interactive mini-site, now open exclusively to CIH members. This career development tool is designed to help you to progress as a housing professional – it aims to provide members with a framework of opportunities to advance their careers.

02/07/2015

Type:Blog

What can we expect from the new housing amendment bill?

A housing bill is to be introduced to the Northern Ireland Assembly shortly. Nicola McCrudden CIH director for NI comments on its contents – which appear to be a trimmed version of what was expected.

01/07/2015

Type:Blog

CIH Scotland members, how do we create a better social security system?

The Scotland Bill is making its way through House of Commons as we speak. This Bill is the culmination of years of political debate and when enacted will provide powers with the potential to significantly change the way that Scotland works.

01/07/2015

Type:Blog

What will the housing professional of the future look like?

What qualities will tomorrow’s housing professionals need, and what advice can we offer them? Danielle Sheldon, team leader at Regenda Homes, shares her views.

30/06/2015

Type:Blog

The devolution that matters for housing

This year’s general election reignited the debate surrounding the devolution of powers away from Westminster. CIH policy and practice officer Laura Shimili shares her thoughts on this divisive topic following Housing 2015’s masterclass session: ‘Is the UK on course for a break-up – and what impact for housing?’.

26/06/2015

Type:Blog

Deck chairs, nimbys and right to buy: my experience of Housing 2015

How does it feel to attend CIH’s annual housing conference for the first time? After winning the Butler Bursary’s free delegate pass to Housing 2015 on Tuesday 23 June, New Charter Group’s Chelsea Evans reflects on her experiences of the day.

25/06/2015

Type:Blog

Home-grown and handmade: WHQ 100

Julie Nicholas, CIH policy manager, and regular contributor to WHQ, reflects on 99 issues of the made in Wales housing and regeneration magazine

24/06/2015

Type:Blog

The choice is stark - sit back and wait or shape the future we wish to see

In many ways the housing sector is facing a perfect storm, but adversity can be a catalyst for innovation, says Orbit chief executive Paul Tennant.

23/06/2015

Type:Blog

We need to spend more government money on building houses and less money on housing benefit

Both the deficit and the housing market need less short-term medicine and more long-term surgery, says The Times columnist Tim Montgomerie ahead of his appearance at Housing 2015

19/06/2015

Type:Blog

Social rent setting policy proposed for NI

The Department for Social Development (DSD) yesterday briefed the Social Development Committee on proposals for a social rent setting policy for Northern Ireland. CIH Northern Ireland policy and public affairs officer Justin Cartwright shares his initial assessment.

19/06/2015

Type:Blog

Do safeguarding adult boards really understand what housing can do to support vulnerable adults?

Housing and Safeguarding Adults Alliance co-chair Joanne Cambra and CIH senior policy and practice officer Sarah Davis say some progress has been made but there’s still a long way to go.

19/06/2015

Type:Blog

Housing for health and wellbeing

There’s a significant and growing body of evidence that links poor quality housing, negative health effects and health inequalities. While the quality of social housing has improved over the last ten years, in 2012 a third of private rented houses in England would have failed the decent homes standard. Domini Gunn, director of health and wellbeing at CIH, examines how homes are fundamental to improving health and tackling health inequalities.

18/06/2015

Type:Blog

Why the government’s long-term economic plan should include building more social rented homes

CIH policy adviser John Perry examines the case for building more low-rent homes set out in a new report.

18/06/2015

Type:Blog

New chair and vice chair appointed to CIH NI board

A new chair and vice chair have been appointed to the Chartered Institute of Housing Northern Ireland (CIH NI) board.

16/06/2015

Type:Blog

'The vital work housing associations do should not be undermined'

Should right to buy be extended to housing associations? Solicitor Rob Flint, a member of the private rented sector team at law firm Winckworth Sherwood, shares his views in our latest guest blog.

15/06/2015

Type:Blog

Top tips for digital inclusion in Northern Ireland

Digital inclusion continues to be high on the agenda for housing and community organisations and the government alike. CIH Northern Ireland policy and public affairs officer Justin Cartwright blogs on the top tips that emerged from the digital inclusion masterclass at CIH NI’s annual conference last month.

11/06/2015

Type:Blog

Will the programme for government solve the housing crisis?

The new government has lots of plans for housing, but will they help address the housing crisis? Gavin Smart, deputy chief executive of CIH, shares his views ahead of Housing 2015.

11/06/2015

Type:Blog

Presentations from TAI 2015

Check out presentations from TAI 2015, Wales' premier housing conference and exhbition. TAI 2015 took place from 28 - 30 April at Cardiff's City Hall

08/06/2015

Type:TAI

How can we redefine asset management so it truly delivers?

How can social landlords make sure they are providing the right homes of the right quality in the right places? At Housing 2015 CIH, Mears Group and others will host an interactive debate on a new model of asset management – director for ConsultCIH, Richard Medley, explains more.

04/06/2015

Type:Blog

Cutting back: the impact of budget cuts on caretaking and estate services

Next week's caretakers and estate managers conference is fast approaching. We caught up with speaker Mark Henderson, director of housing for Wolverhampton Homes, to find out his thoughts on the impact that local authority budget cuts will have on estate service delivery.

04/06/2015

Type:Blog

Not just a desk job

From finding people new homes to helping people who have fallen into debt, life as a frontline housing officer is rarely dull. CIH Scotland business development manager John McClarey spent the day with staff and tenants from Weslo Housing Housing Association to find out more.

03/06/2015

Type:Blog

Hoarding: how can front line housing staff help?

Hoarding can often be a very difficult problem to tackle within housing. Front line workers need to know what to look out for, how to recognise a serious hoarding problem and how they can help – here are our top tips.

01/06/2015

Type:Blog

Attracting and retaining the talent we need

Changing demographics, generational changes, skills shortages and lifestyle choices are all having an impact on our workforce. As more sectors compete for talent from a similar pool, how can housing ensure that it retains, develops and attracts the skills it needs to deliver new homes, deliver excellent services to tenants and meet the changing demands of a constantly evolving environment? Steve Stride, former CIH President and Poplar HARCA chief executive, shares his views ahead of his Housing 2015 discussion.

28/05/2015

Type:Blog

Presidential charity 2015-16: the Prince's Trust

CIH's new President Geraldine Howley explains why she’s chosen to support the Prince’s Trust during her year in office and outlines how you can help her with her first fundraising challenge.

26/05/2015

Type:Blog

Housing Ireland issue 8 published

Editor Justin Cartwright outlines the new edition, in which we hear from the founder of irishlandlord.com and a Green party councillor on changes they believe are needed for a sustainable private rented sector into the future.

22/05/2015

Type:Blog

Is the UK heading for a break up and what are the implications for housing?

Following last year’s referendum on independence for Scotland and the SNP surge in the General Election, what does the future hold for the make-up of the UK? Annie Mauger, director of CIH’s national business units, shares her views ahead of Housing 2015.

20/05/2015

Type:Blog

Who will be your Rising Star 2015?

The final three Rising Stars candidates have been selected – will Julie Wass, Sarah Thompson or Caitlin Farrow be crowned? We caught up with the nominees to find out more about what makes them tick.

18/05/2015

Type:Blog

Time to keep on keeping on...

After attending an event at the Senedd in Cardiff on Monday 18 May 2015, Julie Nicholas, policy and public affairs manager at CIH Cymru tells us why she believes we need to ‘keep on Supporting People’.

18/05/2015

Type:Blog

Can restorative justice be a valid tool for conflict intervention in housing?

Some people struggle to trust the idea of restorative justice (RJ), viewing it as a ‘trick’ or a ‘soft option’. But Claire Denby-Knight, author of Restorative Justice: A Positive Way Forward, says it has the potential to be a useful tool for social landlords.

18/05/2015

Type:Blog

CIH NI annual conference round-up

New tools for new challenges was the theme of CIH Northern Ireland's annual conference which took place this week in Belfast - we've put together some of the highlights to give you a taste of the event.

15/05/2015

Type:Blog

Universal credit – how prepared are you?

Without a doubt the introduction of universal credit is the biggest overhaul of the benefits system for over 50 years. Once the roll-out is completed in 2017, it is likely to affect over eight million people. This will not only mean big changes for your tenants, but also for you as a landlord and a housing professional. So how prepared are you? Debbie Larner, CIH head of practice, explains.

15/05/2015

Type:Blog

Good riddance to the Pereira test! (In England at least.)

Helen Taylor, PhD Researcher in the Department of Politics and International Relations at Cardiff University gives her view on the implications of this weeks Supreme Court ruling on the Johnson (Appellant) v Solihull Metropolitan Borough Council (Respondent); just a month after the implementation of the new Homelessness Prevention statutory duty in Wales.

14/05/2015

Type:Blog

CIH NI vision for a housing system that works for everyone

Setting up an independent social housing regulator and licensing private landlords would help to create a better housing system, says CIH NI policy and public affairs officer Justin Cartwright.

12/05/2015

Type:Blog

My first month at CIH: opportunities and challenges

New CIH chief executive Terrie Alafat reflects on her first month at the helm.

12/05/2015

Type:Blog

The hard work starts here

What will the Conservative majority mean for housing? CIH deputy chief executive Gavin Smart responds to the general election result.

08/05/2015

Type:Blog

Benefit claimants are the new miners - growing grass roots activism

Sian James, real life star of the film Pride, spoke at TAI 2015 about her experiences of the miners' strike and her route from grass roots activism to political representative. Paul Diggory was part of the audience and recounts a spell-binding session for us.

08/05/2015

Type:TAI

What it means to be a young leader in housing

Former CIH Cymru and i2i Cymru alumni Rachel Honey-Jones gives us the inside track on the rigours and challenges of being a young leader. Rachel has been nominated for 24housing's 2015 Young Leaders competition.

08/05/2015

Type:Blog

To vote or not to vote? That is the question (sort of...)

In the annual Welsh Housing Quarterly debate we run the rule over a controversial proposal. At TAI 2015 we look ahead to two years of elections, and Helen Taylor, politics PhD researcher at Cardiff University, sums up the arguments on show for us.

08/05/2015

Type:TAI

Five housing challenges for the new government

Whatever the new government looks like – how can it help create a housing system that works for everyone? CIH deputy chief executive Gavin Smart outlines five ways to start making a difference.

07/05/2015

Type:Blog

Tackle loneliness by creating stronger neighbourhood bonds

New research by The Big Lunch, an initiative led by the Eden Project and made possible by the Big Lottery Fund, has found that social interaction is declining in the UK and contributing to a rise in loneliness.

06/05/2015

Type:Blog

Top tips to develop an information security programme

Great news! Your organisation’s leadership has agreed to an information security programme. But where should you begin? And when, they ask, will it end?

05/05/2015

Type:Blog

UK Housing Awards 2015: the winners

This year’s UK Housing Awards took place on Tuesday 21 April in London, as almost 700 people came together to recognise the creativity and passion of housing organisations across the UK. What impact has the winners’ work had on their local communities?

01/05/2015

Type:Blog

Building more homes in Wales - yes we can!

As part of TAI 2015 we ran a seminar focused on the nitty gritty of delivering the homes that Wales so desperately needs. Helen Northmore, seminar chair and director of CIH Cymru, summarises the session for us.

30/04/2015

Type:TAI

Speaker's hub: future proofing your repairs service

The events team interviewed Charlotte Semp, director for repairs and maintenance at Notting Hill Housing, to gain her views on future proofing your repairs service.

30/04/2015

Type:Blog

Rising Stars Cymru 2015 - social media for social housing

In his blog at TAI 15 Chris York, Rising Stars Cymru finalist, gives us his take on the social media for social housing workshop.

29/04/2015

Type:TAI

Rising Stars Cymru 2015 - breaking the cycle

In her blog at TAI 15 Alexandra Weaver, Rising Stars Cymru finalist, gives us her take on the homelessness prevention throughh partnership workshop.

29/04/2015

Type:TAI

Rising Stars Cymru 2015 - Homelessness prevention through partnership

In her blog at TAI 15 Jenny Lewington, Rising Stars Cymru finalist, gives us her take on the homelessness prevention throughh partnership workshop.

29/04/2015

Type:TAI

Ethics and decision making

Following the launch of our new code of conduct and code of ethics, Judy Waugh, director of membership and education, talks about the core values of CIH and the ethical principles that underpin important or challenging decisions for members.

29/04/2015

Type:Blog

Five proactive things you can do to offset the impact of universal credit

Housing professionals are working proactively to counteract the changes brought about by universal credit before migration moves tenants onto the benefit. We have identified five top tips based on these experiences.

29/04/2015

Type:Blog

The power of story-telling

How can telling stories instil a sense of pride in where we've come from and inspire us to get where we want to be? CIH communications and media manager Louise Fisher finds out more at #TAI15.

28/04/2015

Type:TAI

We can’t tackle child poverty without investment in affordable housing

It’s a formidable task: there’s cross-party commitment to radically reducing child poverty in the next five years. Indeed, the Chancellor said in the March budget that ‘child poverty is down’. But is that true and what is needed to ensure that the number of children in poverty not only stays down but falls to 10% by the government’s 2020 target date, asks John Perry.

28/04/2015

Type:Blog

We need a joined-up, long-term strategy to tackle the housing crisis

Labour’s proposals to cap private rent increases and cut stamp duty for first-time buyers focus on the symptoms not the causes of the housing crisis, says CIH deputy chief executive Gavin Smart.

27/04/2015

Type:Blog

Getting buy-in from your board – what to report?

We all know that space on the board agenda is at a premium, and information governance competes with financials, customer insight, health and safety and dozens of other priorities to gain visibility at board level. So what is the right approach to board reporting for housing organisations that wish to provide a reasonable level of governance and assurance without overplaying the issue? Rob Johnson, head of business services at 'Johnnie' Johnson Housing Trust, explains his organisation's approach.

24/04/2015

Type:Blog

Oh, Welsh housing! What’s occurring?

Ahead of her TAI 2015 ‘telling stories’ session (with Elisa Faulkner of Council Homes Chat), Alison Inman, housing activist and CIH governing board member, explains why she’s glad housing’s got a bit gobby lately.

23/04/2015

Type:Blog

'A long-term strategy to solve the housing crisis in a generation would give people the confidence we can do it'

More than 50 per cent of the English public would support the next government borrowing money to build more affordable homes, according to a new poll by Ipsos MORI. And the data has some important messages both for the next government and for the housing industry, says CIH head of policy Melanie Rees.

23/04/2015

Type:Blog

New leaders wanted

The housing sector – London in particular – faces major challenges. Chris Wood asks: what should be the response of leaders to these challenges? What leadership characteristics are needed to tackle them? What is the make-up of leaders who will be successful?

21/04/2015

Type:Blog

Don’t trip up: six things to watch out for with universal credit

The introduction of universal credit means big changes for social landlords and tenants. We’ve identified six top tips based on the experiences of housing professionals who are already working with the new system.

20/04/2015

Type:Blog

The truth about subject access

Charlotte Lewendon, information management, governance and risk manager at The Guinness Partnership, gives us some practical tips for processing subject access requests.

17/04/2015

Type:Blog

What would a serious attempt at tackling under-occupation look like?

Tackling under-occupation can play a part in addressing the housing crisis – but we need a fundamental review of the issue based on the evidence, says CIH policy adviser John Perry.

16/04/2015

Type:Blog

Digital inclusion in Northern Ireland

Could your organisation be doing more to digitally involve tenants? CIH NI policy and public affairs officer Justin Cartwright looks at the current situation in Northern Ireland.

15/04/2015

Type:Blog

Whose risk is it anyway?

Bonnie Navarra, chair of our Safer Communities at Tai seminar, shares her professional journey towards an evidence-based and victim-centred approach to tackling anti-social behaviour, and asks whose risk is it anyway?

14/04/2015

Type:Blog

To understand homelessness, we must look beyond the headline figure

If we are ever to truly tackle homelessness, we must first understand its true extent. But the current focus on a narrow set of figures means we are not seeing a frightening rise in homelessness, says Dr Lígia Teixeira, head of research and evaluation at Crisis.

13/04/2015

Type:Blog

What influences customer behaviour?

Barry Marlow, senior associate with CIH consultancy, outlines the ‘Working together…to influence customer behaviour’ project and shares his thoughts on customer reward and incentive programmes.

10/04/2015

Type:Blog

We need a long-term focus on building new homes

A new ‘help to rent’ scheme proposed by the Liberal Democrats might help some young people stuck living at home with their parents to move out, but it won’t address the root cause of the problem, says CIH deputy chief executive Gavin Smart.

10/04/2015

Type:Blog

Fire safety in the private rented sector

From October 2015, private landlords will be required by law to install smoke and carbon monoxide alarms in their properties. Fire safety expert and CIH London board chair Jan Taranczuk explains how the new regulations will work.

10/04/2015

Type:Blog

Once upon a time...

Telling stories is one of the themes at TAI 2015 - in their session preview Lisa Ash and Marc Fury look at how the story of a notable Newport figure can help us remember where we're from and inspire us to get where we're going. Shackleton's famous stowaway, Perce Blackborrow, returned home from the greatest survival story ever told and lived the rest of his life in the Maesglas Estate, built by Newport Council and now part of Newport City Homes. This is the story of a local hero.

08/04/2015

Type:Blog

Eight top tips for dealing with universal credit

The introduction of universal credit brings many changes for social landlords and tenants. The experiences of housing professionals who have already worked with universal credit can help others to prepare. We have identified eight top tips based on these experiences.

07/04/2015

Type:Blog

Four questions for the party leaders on housing

Ahead of tonight's live TV debate between the leaders of seven political parties, CIH policy and practice officer David Pipe highlights the questions that need answering on tackling the housing crisis, funding affordable housing and welfare.

02/04/2015

Type:Blog

Rural housing issues in Northern Ireland

What are the biggest housing issues facing Northern Ireland’s rural communities? Nicola McCrudden, director of the Chartered Institute of Housing (CIH) in Northern Ireland and the Republic of Ireland, shares her thoughts.

01/04/2015

Type:Blog

Shared ownership: keep it simple - cut the jargon and share the costs too

Housing organisations need to make shared ownership simpler for customers and look at how they can make it more affordable, says Tracy Heyes, executive director of development and investment at Regenda Homes.

01/04/2015

Type:Blog

The language of universal credit

Universal credit brings with it new terminology which housing professionals will need to understand so they can work effectively with tenants, the Department for Work and Pensions (DWP) and Jobcentre Plus. Here’s a CIH guide to some of the terminologies you might encounter.

30/03/2015

Type:Blog

Findings from the Making Best Use of Stock team

Fleur Priest-Stephens, manager of the Making Best Use of Stock (MBUS) team, reports on the findings of her team over the last four years.

27/03/2015

Type:Blog

Making the most of new ASB powers

CIH’s senior policy and practice officer Sarah Davis looks at the impact on housing professionals of the new anti-social behaviour powers and tools which have just come into force.

27/03/2015

Type:Blog

Understanding tenant scrutiny

Ahead of the tenant scrutiny event at the end of March, Paul Roberts, head of business improvement at Community Gateway Association, shares his expertise tips and advice.

26/03/2015

Type:Blog

Six tips on using data to prevent and detect social housing fraud

How can housing organisations use data to prevent and detect social housing fraud while making sure they abide by the laws of the Data Protection Act? CIH specialist adviser Fleur Priest-Stephens shares some top tips.

25/03/2015

Type:Blog

Rethinking the way we approach repairs and maintenance

Richard Medley, director of CIH consultancy, outlines the findings of the ‘Working together…to break new ground in Repairs and Maintenance’ project and shares his thoughts on the strategic challenges faced by landlords today when delivering repairs services.

24/03/2015

Type:Blog

CIH London conference Q&A

Jon Land, 24housing editor, answers some key questions about the impact of the housing crisis and how it can be solved, ahead of the CIH London conference in April.

23/03/2015

Type:Blog

Vice President elections: Who gets your vote?

As the elections for CIH Vice President 2015-2016 are in full swing, the two candidates battle it out to win your vote.

20/03/2015

Type:Blog

Tenant involvement is an investment not a cost

Nic Bliss, Head of Policy at the Confederation of Co-operative Housing and author of the report 'An investment not a cost', outlines the findings of the Tenants Leading Change review.

19/03/2015

Type:Blog

Data protection: Ten issues to stay on top of

Research carried out by CIH and HouseMark has revealed that nearly a quarter of social housing staff are worried about taking mobile devices out of the office for fear of losing tenants’ data – but what other issues do housing organisations need to be on top of when it comes to data protection? David Hall, senior associate at Anthony Collins Solicitors, shares his top ten.

18/03/2015

Type:Blog

Homes for Britain rally reaches Westminster today

Today is the day of the Homes for Britain rally, where 2,500 people (representing hundreds of different organisations) will all come together in the centre of Westminster to call on politicians of all parties to commit to ending the housing crisis within a generation.

17/03/2015

Type:Blog

Tackling right to buy fraud

Since right to buy discounts were increased there has also been an increase in fraud. This week’s Budget is an opportunity for the government to make some small changes that could make a big difference, says CIH policy and practice officer David Pipe.

16/03/2015

Type:Blog

A long term housing strategy – not a ‘nice to have’ but an absolute must!

This year’s UK Housing Review emphasises the need for a radical, long-term strategy to tackle the housing crisis, says Home Group chief executive Mark Henderson.

13/03/2015

Type:Blog

Religious segregation and allocations in Northern Ireland’s social housing

CIH NI policy and public affairs officer Justin Cartwright discusses the barriers to shared housing.

10/03/2015

Type:Blog

'Housing is fundamental to our success as a country'

As Scotland’s housing professionals gather in Glasgow for CIH Scotland’s annual conference and exhibition, making the case for housing means highlighting its impact on the economy, health, education and social mobility says head of policy and public affairs David Ogilvie.

10/03/2015

Type:Blog

Long-term housing strategy must be combined with new solutions

The UK Housing Review 2015 paints a bleak picture says Orbit chief executive Paul Tennant - housing organisations must work with the UK's governments and together to galvanise change.

09/03/2015

Type:Blog

Develop yourself – and our sector

Could you be our Rising Star 2015? 2014 winner James Caspell says housing professionals who want to step out of their comfort zone and push themselves to the next level should go for it.

06/03/2015

Type:Blog

Putting a number on the homes we need

Are we starting to see a shift in the way politicians talk about the number of homes we need to build to address the housing crisis? Chartered Institute of Housing policy and practice officer David Pipe assesses the fall-out from David Cameron's speech this week.

04/03/2015

Type:Blog

Getting housing right for older people

According to a survey from Saga, over 50s are looking to ‘rightsize’ not just downsize when they retire. CIH policy and practice officer Sarah Davis says we need to create better housing options for older people.

04/03/2015

Type:Blog

CIH launches new member-only online career tool

CIH education officer David Bramley shares five top tips on career planning and outlines how CiZone, CIH’s new interactive tool, can help you in your working life.

27/02/2015

Type:Blog

Two days to the CIH NI & ROI housing awards in Belfast – what’s new?

The winners of this year’s CIH NI & ROI annual awards will be revealed this week. Policy and public affairs officer Justin Cartwright looks forward to this Friday’s ceremony, which will feature a record number of guests and some new additions (including a charity photobooth and a selfie stick).

25/02/2015

Type:Blog

Changes to right to buy figures make scale of challenge clear

Today’s revision makes it even clearer that the number of homes being built to replace those sold through right to buy is nowhere near the number being sold, says CIH interim chief executive Gavin Smart – it’s time for the government to review the policy.

24/02/2015

Type:Blog

Rising Stars Cymru - The age old challenge?

In our final Rising Stars Cymru guest blog Jennifer Lewington takes a look at the challenges of housing Wales' ageing population.

23/02/2015

Type:TAI

Rising Stars Cymru - Housing problem? Here's a housing solution...

Our second guest blog by this year's Rising Stars Cymru candidates comes from Alexandra Weaver. In her blog she posits a housing solution to a housing problem...

20/02/2015

Type:TAI

Early lessons from the roll-out of universal credit

The national roll-out of universal credit got underway this week, with new figures revealing that around 31,000 people were claiming the new benefit by the beginning of January. CIH assistant director of policy and practice Abigail Davies takes a look at how it's working in practice.

20/02/2015

Type:Blog

Rising Stars Cymru - A vision for social housing

In the first of our guest blogs by this year's Rising Stars Cymru candidates Chris York asks where are we headed, and what are our long term visions for social housing.

19/02/2015

Type:TAI

Plymouth hosts Homes for Britain debate

Stuart Palmer, chair of CIH South West Regional Board’s policy group, looks forward to the Homes for Britain roadshow’s stop in Plymouth tomorrow.

19/02/2015

Type:Blog

Shared vision

Getting shared ownership right can help make housing more affordable for more people and build strong communities, says Orbit chief executive Paul Tennant.

13/02/2015

Type:Blog

Blog: On conference programmes and cake...

Helen Northmore, newly appointed director at CIH Cymru, has found the launch of the TAI programme invaluable in seeing a cross-section of the work of the housing sector in Wales.

12/02/2015

Type:TAI

'Britain simply isn't building enough homes'

The cost of housing is one of the driving forces of inequality says The Times columnist Tim Montgomerie - what can politicians do to overcome the issue of NIMBYism and get more homes built?

10/02/2015

Type:Blog

Four big issues raised by 'starter homes' plan

The cost of housing means that many people are struggling to take their first step on the property ladder, but are proposals for 100,000 new starter homes the answer? Chartered Institute of Housing policy and practice officer David Pipe raises some concerns.

09/02/2015

Type:Blog

Risk and regulation – protecting social housing assets

How can social landlords make sure they are managing risk effectively in an increasingly complex regulatory environment? James Tickell, director at consultancy Campbell Tickell, shares his top tips.

06/02/2015

Type:Blog

Homelessness – is it getting worse and where is policy heading?

Official homelessness figures are masking the true scale of the problem, according to new research from Crisis and the Joseph Rowntree Foundation. Chartered Institute of Housing policy adviser John Perry says the Homelessness Monitor and CIH's forthcoming UK Housing Review both paint a picture of a perfect storm for vulnerable people.

04/02/2015

Type:Blog

Putting the customer first

The Department for Social Development is consulting on a strategy to promote tenant participation in social housing – and by April 2016 landlords will be required to have their strategies in place to meet the new standards. CIH Northern Ireland director Nicola McCrudden shares her thoughts on the proposals.

02/02/2015

Type:Blog

Campaigning for housing

Three quarters of the British public think there is a housing crisis in Britain, according to a new Ipsos MORI poll for the Chartered Institute of Housing - but the results also demonstrate the challenges we face to make the voice of housing heard, says Ipsos MORI housing research director Ben Marshall.

30/01/2015

Type:Blog

Celebrating the professionalism of CIH members

CIH policy and public affairs officer Justin Cartwright announces the shortlist for CIH Housing Professional of the Year at the Housing Awards 2015 in Belfast.

28/01/2015

Type:Blog

CIH comment on Labour house-building package

Commenting on Labour's proposals to boost house building being announced by shadow housing minister Emma Reynolds today, Chartered Institute of Housing chief executive Grainia Long said: "Historically small and medium sized builders have played a vital role in building new homes, but following the credit crunch they’ve found it more difficult to access finance.

28/01/2015

Type:Blog

We have 100 days - and counting - to make the Homes for Britain message heard

With 100 days to go until the general election, where does housing sit on the public and political agenda - and what can the parties do to convince voters they've got the answers? Chartered Institute of Housing chief executive Grainia Long shares her ideas.

27/01/2015

Type:Blog

Licensed to let?

By 25 February 2015 private landlords in Northern Ireland have to be registered with the landlord registration scheme – but what’s next for the private rented sector? Nicola McCrudden, CIH Director for Northern Ireland, shares her thoughts on the impact of registration and whether there a case for licensing.

23/01/2015

Type:Blog

'Increasing shared ownership can help tackle the housing crisis'

Shared ownership accounts for less than one per cent of the total housing market - but with a growing number of people priced out of outright ownership, could it play a bigger role? Orbit chief executive Paul Tennant shares his views ahead of CIH's Homes ownership and leasehold management conference next month.

23/01/2015

Type:Blog

CIH comment on draft legislation on more powers for Scotland

David Ogilvie, head of policy and public affairs at the Chartered Institute of Housing (CIH) Scotland, said: "We are particularly pleased to see that the draft legislation looks to improve the way the UK and Scottish governments work together, as well as providing greater flexibility on welfare payments in Scotland, including universal credit and the bedroom tax.

22/01/2015

Type:Blog

'Our challenge is to develop a thoughtful national housing policy'

How do the issues facing public housing in the U.S. compare with those in the UK? Preston Prince, chief executive of Fresno Housing Authority in California, shares his perspective.

21/01/2015

Type:Blog

'We need to adapt to the new digital landscape'

Ahead of CIH's latest digital housing event, Nick Atkin, chief executive of Halton Housing Trust, says social landlords must look to other industries and embrace new technology if they are to adapt and survive in the face of challenges including welfare reform and changing customer expectations.

20/01/2015

Type:Blog

Even more social rented homes lost in 2014 than in 2013

Statistics published just before Christmas show that the loss of housing let at social rents is speeding up, says CIH policy adviser John Perry.

15/01/2015

Type:Blog

'Where will our children live?'

Home ownership is developing into a political battleground ahead of the general election, with the Conservatives naming it as one of six priorities. But SHOUT (Social Housing Under Threat) campaigner Tim Morton says investment in social housing would help make housing more affordable for all.

14/01/2015

Type:Blog

A chance to boost standards in the private rented sector

New figures from Savills have revealed that private landlords have made £177 billion from rising house prices in five years, prompting calls for closer scrutiny of the tax breaks they currently enjoy. CIH deputy chief executive Gavin Smart says the government has an opportunity to look at how those tax breaks can be used to raise standards in the private rented sector at the same time.

13/01/2015

Type:Blog

The business of tenant participation

Ahead of the Department for Social Development’s (DSD) new tenant participation strategy, which is due out on Thursday, CIH Northern Ireland policy and public affairs officer Justin Cartwright says tenants should be able to take an active role in the development, management and assessment of their housing service.

12/01/2015

Type:Blog

UK Housing Catch-22

Exploring the logic of housing benefit reform and the lack of social housing investment is leaving Julie Nicholas, interim director at CIH Cymru, somewhat perplexed.

12/01/2015

Type:Blog

NHS under pressure: how investment in housing can help

The NHS has hit the headlines again this week with reports of a growing crisis for A&E departments across the country. Investing in long-term housing and care solutions is the only way forward, says CIH senior policy and practice officer Sarah Davis.

08/01/2015

Type:Blog

'Our housing hopes for 2015'

With a general election looming in May, 2015 could be a landmark year for housing. We asked the CIH President, Governing Board and regional and national board members what changes they want to see over the next 12 months.

07/01/2015

Type:Blog

Scottish Housing Matters - issue 68

The latest issue of Scottish Housing Matters is out, and we're trying something a little bit new! Take a look at the new format and let us know what you think.

24/12/2014
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Type:Blog

Top 20 most read on www.cih.org in 2014: part two

What were the top 10 most-read articles on www.cih.org in 2014? Find out in the second part of our countdown.

23/12/2014

Type:Blog

Top 20 most-read on www.cih.org in 2014: part one

From homelessness to #HousingDay, we count down the most-read articles on www.cih.org during 2014, starting with numbers 20 to 11.

22/12/2014

Type:Blog

Let's say Ho Ho Homes for Britain this Christmas

Housing is higher on the public agenda than before the last two general elections, but latest Ipsos MORI polling shows we still have work to do. You can help make the voice of housing heard by sending your prospective MP a Christmas message, as CIH policy and practice officer David Pipe explains.

17/12/2014

Type:Blog

Rethinking repairs

How can social landlords make sure customers are getting a great repairs and maintenance service? Michael Sinnot, head of planned maintenance at Irwell Valley Housing Association, shares what he has learned from Irwell's 'zero repairs' scheme.

16/12/2014

Type:Blog

How to create sustainable tenancies

What's the best way of creating sustainable tenancies? Business improvement consultant Cath Davies shares her top tips for social landlords.

12/12/2014

Type:Blog

What will we become?

Keith Edwards provides an excerpt from his chapter in Welsh Housing Review 2014. In his final week at CIH Cymru our Executive Director thinks we’ve reached a crossroads for the housing system.

11/12/2014

Type:Blog

Housing Awards 2015: celebrating professionals

Housing professionals can transform places and people’s lives says CIH President Steve Stride – why not recognise a colleague’s contribution by nominating them for the housing professional award?

11/12/2014

Type:Blog

Should private landlords be 'amateur border guards'?

New measures requiring private landlords to check the immigration status of prospective tenants started to come into force on 1 December. CIH policy adviser John Perry explains why we are working with a range of other organisations to assess the impact.

10/12/2014

Type:Blog

‘This policy is a disaster for rural areas’

The government’s decision to remove the requirement to build affordable housing on small sites will have a huge impact on rural communities, says Chartered Institute of Housing (CIH) senior policy and practice officer Sarah Davis.

09/12/2014

Type:Blog

Sort by:Date (Descending) | Date (Ascending) | Title

Type:Feature

Finance officer tackling Great North Run for charity

Incommunities’ finance officer Jonah Maina is getting ready to raise thousands of pounds for a national youth charity by signing up for the Great North Run.

27/07/2015

Type:Feature

Webinar video: taking control of your career - new member benefit

Find out more about CiZone, CIH's new, member-exclusive career development tool

22/07/2015
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Type:Feature

Presentations from PRS Summit 2015

Check out the presentations from the PRS Summit 2105 which took place on 15 July at the Future Inn, Cardiff Bay

17/07/2015

Type:Feature

'The demand for high-quality private rented homes is massive'

Providing good quality homes for generation rent (or 'generation can't buy') is a big challenge - what role can housing associations and local authorities play? CIH policy and practice officer Laura Shimili blogs on Tuesday's think tank session at Housing 2015.

24/06/2015

Type:Feature

Leading diversity by 2020 - the challenges

CIH's Presidential Commission on leadership and diversity is calling on housing organisations to sign up to and deliver against 10 challenges by 2020.

24/06/2015

Type:Feature

CIH West Midlands Board 2015 AGM and summer social

This member-only event takes place on 1 July 2015

19/06/2015

Type:Feature

Housing GEM graduates make the grade

An innovative graduate learning programme run by the Centre for Partnership - part of Incommunities - is celebrating a double success on Friday (19 June).

18/06/2015

Type:Feature

Webinar video: NE Regional Legal Update

CIH members get the opportunity to hear latest legal updates from Bond Dickinson LLP.

17/06/2015
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Type:Feature

OneCIH 2015 presentations

Copies of available presentations delivered at OneCIH 2015

12/06/2015
 M

Type:Feature

Aspiring leaders event

The CIH West Midlands board recently held an event in partnership with the National Housing Federation (NHF) for aspiring leaders in the region.

03/06/2015

Type:Feature

Why join CIH?

West Midlands board vice chair Nirmal Samrai shares her experiences

03/06/2015

Type:Feature

Gas safety week – 14-20 September 2015

Gas safety week 2015 will take place from 14-20 September. This annual campaign aims to educate members of the public about the importance of taking care of their gas appliances.

03/06/2015

Type:Feature

Severnside Housing celebrates being one of the best and safest employers in Shrewsbury

Shrewsbury’s Severnside Housing held a double celebration in May. The organisation achieved reaccreditation for Investors in People – gold standard – and a five-star grading for safety, which was awarded by the British Safety Council. The two awards firmly establish this not-for-profit organisation as one of the best and safest employers within Shropshire.

03/06/2015

Type:Feature

Homes for Britain rally

Chris Pinson-Bradley, chair of the CIH West Midlands regional board, reflects on his experience of the Homes for Britain rally on 17 March.

03/06/2015

Type:Feature

OneCIH

OneCIH is a conference where our regional, national and governing board members discuss the future of housing and CIH. What did 2015's event involve? Delegates of the West Midlands regional board share their experiences of the day.

22/05/2015

Type:Feature

Rising Star: Caitlin Farrow

Read our Q&A with Rising Stars 2015 finalist Caitlin and find out more about her passions, ideas and dream dinner party guests…

18/05/2015

Type:Feature

Rising Star: Julie Wass

Read our Q&A with Rising Stars 2015 finalist Julie and find out more about her passions, ideas and dream dinner party guests…

18/05/2015

Type:Feature

Rising Star: Sarah Thompson

Read our Q&A with Rising Stars 2015 finalist Sarah and find out more about her passions, ideas and dream dinner party guests…

18/05/2015

Type:Feature

Webinar video: Building your resilience

Find out more about the member excluisve webinar with Ann Burton.

14/05/2015
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Type:Feature

UK Housing Awards: Age Better in Sheffield

South Yorkshire Housing Assocation won the outstanding campaign of the year award for Age Better in Sheffield. As guest bloggers, they explain more about the project and the impact it's had on older people in Sheffield.

30/04/2015

Type:Feature

UK Housing Awards: Cherwell District Council

Cherwell District Council won the outstanding strategic local authority of the year award. As guest bloggers, they explain more about their approach.

30/04/2015

Type:Feature

Homes for Britain - East Midlands

Not content with just attending the Homes for Britain rally on 17 March in Westminster, the CIH East Midlands board also got involved in raising the profile of the campaign across our region.

30/04/2015

Type:Feature

Webinar video: Social value – What is it, how do we measure it and how do we build it into our work?

Find out more about the member exclusive webinar with John Perry, CIH Policy Advisor

28/04/2015
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Type:Feature

East Midlands liaison officer role

The CIH East Midlands board is currently looking for volunteers interested in promoting the work of the CIH, developing a closer relationship with the regional board, and raising their own profile within their own organisation.

27/04/2015

Type:Feature

CIH AGM papers 2015

Download the latest papers for our Annual General Meeting 2015 due to take place on Thursday 21 May in Birmingham.

27/04/2015
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Type:Feature

Webinar video: General election 2015 – what will it mean for housing?

Find out more about the member exclusive webinar with David Pipe, CIH Policy and Practice Officer.

23/04/2015
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Type:Feature

CIH Eastern region housing debate

Building on the success of our previous debates, we are pleased to bring you another.

09/04/2015

Type:Feature

CIH Eastern region conference - save the dates

This year’s conference will be held on 10 - 12 November so make sure you save the dates as it promises to be better than ever!

09/04/2015

Type:Feature

Eastern Outlook: New care home for Bedford

Bedford Citizens Housing Association (BCHA) is in phase one of its £11 million redevelopment located in Kimbolton Road, Bedford.

09/04/2015

Type:Feature

Eastern Outlook: Next lunch & learn events

We have another round of lunch & learns coming up in May so here’s some advance warning of the dates.

09/04/2015

Type:Feature

Eastern Outlook: £150k to help local people into work

The Greater Cambridge Greater Peterborough LEP has invested £150,000 into three voluntary and social enterprises to help get local people back into paid work.

09/04/2015

Type:Feature

Building your resilience for success at work

This free short webinar, exclusive to CIH members is designed to help members in their career and support them to succeed. The webinar will be held on Thursday 14 May 11am - for up to one hour.

09/04/2015

Type:Feature

North East housing professionals celebrated at annual awards

North East housing professionals, organisations, tenants and students have been recognised for the outstanding contribution they make to their communities.

02/04/2015

Type:Feature

CIH scores high in housing power players list 2015

New Chartered Institute of Housing (CIH) chief executive Terrie Alafat is at number four in this year's 24 Housing Power Players Top 50 - a run down of the most influential and inspirational people in housing.

02/04/2015

Type:Feature

Stephen Cook - Just the job!

Vice President candidate Stephen Cook discusses the contribution housing associations make to the wider economy.

20/03/2015

Type:Feature

Julie Fadden: Our welfare system should provide for the most vulnerable in society

Vice President candidate Julie Fadden shares her views on the bedroom tax.

20/03/2015

Type:Feature

Sign up to your area group

CIH South West’s area groups hold events across the South West and they are a great way for members and non-members to meet other housing professionals to share good practice and create opportunities.

24/02/2015

Type:Feature

End the housing crisis campaign heads to Westminster

The big red bus roadshow took place in Land’s End last week and will culminate in London for the Homes for Britain rally on 17 March, where thousands of supporters aim to raise the profile of housing with voters and parliamentary candidates.

24/02/2015

Type:Feature

Roadshows in support of Homes for Britain

Roadshows are currently taking place in support of the Homes for Britain campaign. The free events provide opportunities to debate and influence decision makers about solving the housing crisis within a generation.

24/02/2015

Type:Feature

Adding value to business

The CIH South West Gloucestershire & Wiltshire area group seminar in January about bringing social value into procurement was a great chance to gain insight from experts in business.

24/02/2015

Type:Feature

Webinar video:Understanding hoarding disorder

Find out more about the member exclusive webinar with Jack Moore and Dominique Blundell.

19/02/2015
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Type:Feature

Hong Kong tour uncovers a creative approach to housing

On a visit to Hong Kong to meet members of CIH Asia Pacific, CIH Vice President Geraldine Howley finds out about the housing and social issues in the city as well as new and creative developments.

17/02/2015

Type:Feature

What do we want? Good quality, affordable housing. When do we want it? Now!

The housing industry needs to get louder and ruder says CIH East Midlands board member Professor Jo Richardson, director of De Montfort University's Centre for Comparative Housing Research.

05/02/2015

Type:Feature

Eastern Outlook: Conference round-up

CIH Eastern Board Chair Tracey Cassidy reviews November's Eastern Region Conference & Exhibition, including a selection of pictures.

02/02/2015

Type:Feature

Eastern Outlook: Meet your newest board members

Find out more about our newest Eastern Board members Andrew Buchan and Christine Cunningham.

02/02/2015

Type:Feature

Eastern Outlook: Delivering new homes – now and in the future

A major milestone was celebrated recently when tenants moved into Norwich City Council's first council-owned properties built in the city since 1992.

02/02/2015

Type:Feature

Eastern Outlook: New opportunities for local residents at job fair

Circle Housing South Anglia teamed up with local organisations including Job Centre Plus, Basildon Council and Barclays to host a jobs fair offering advice on CV writing and interview skills.

02/02/2015

Type:Feature

Eastern Outlook: New build scheme reserved for locals

People with a connection to the village of Newton have been given priority to live in a new development of affordable rented accommodation that’s recently reached completion.

02/02/2015

Type:Feature

Eastern Outlook: Housing association offers career lifeline to four young residents

Four young people from Hertfordshire and Essex are celebrating after Circle Housing South Anglia created the opportunity for them to join its workforce as apprentices.

02/02/2015

Type:Feature

Eastern Outlook: Norwich City Council wins tenant empowerment award

Norwich City Council's new tenant involvement structure, which has been designed, tested and approved by its tenants, was a winner at the ARCH awards 2014.

02/02/2015

Type:Feature

Webinar video: How to…promote mobility among existing tenants

Find out more about the CIH member exclusive webinar with Charlotte Smith CIH Specialist Advisor.

29/01/2015
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Type:Feature

Martyn presents portrait to mark 40 years as a CIH member

Long-serving Chartered Institute of Housing (CIH) member Martyn Kingsford OBE has presented the organisation with a gift to mark his 40th year as a member.

28/01/2015

Type:Feature

40 years in housing: Martyn Kingsford

We caught up with Martyn Kingsford OBE, former chief executive of Kensington and Chelsea Tenant Management Organisation, who is celebrating 40 years as a CIH member.

28/01/2015

Type:Feature

Webinar Video: Effective responses to anti-social behaviour

Find out more about the CIH member exclusive webinar with Chris Grose, Head of ASB Advisory Services at Capsticks solicitors and Dave Lockerman, Head of Housing Management at B3Living

21/01/2015
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Type:Feature

Webinar video: Voids... Voids... Voids

Find out more about the member exclusive webinar with John Thornhill, CIH Senior Policy Advisor

13/01/2015
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Type:Feature

Points West: My time as a housing apprentice

CIH South West’s youngest board member Jordan McKenna shares his experience starting out as a housing apprentice at Cirencester Housing

19/12/2014

Type:Feature

The new ASB, Crime and Policing Act 2014 – opportunities and challenges

The Anti-social Behaviour, Crime and Policing Act 2014 has been three to four years in the making, so you’d be forgiven for thinking that all of the relevant partners are on board and ready to go with the new tools.

19/12/2014

Type:Feature

Points West: Homes for Britain – help us end the housing crisis in a generation

The next general election is the time to make it happen. That is why organisations from across every corner of the housing world have joined forces to create the Homes for Britain campaign.

19/12/2014

Type:Feature

Points West: The Other Housing Event

The seventh CIH SW ‘Other Housing Event’ took place at the Palace Hotel in Torquay on 20 -21 November. This popular two-day event was well attended by frontline housing professionals working in the south west and expertly chaired by BBC News home editor, Mark Easton.

19/12/2014

Type:Feature

Points West: CIH SW Conference and Exhibition 15 – 17 April 2015

2015 will be an exciting year for CIH SW’s popular annual showcase event, with a new focus and brand new venue.

19/12/2014

Type:Feature

EM Update: Membership benefits

During 2014 CIH has introduced even more benefits for being a member - some of the most popular benefits where you live included free regional events (including the first ever East Midlands student conference) and free webinars on topics including equality and diversity and tenant scrutiny.

18/12/2014

Type:Feature

EM Update: What does the East Midlands housing crisis look like?

CIH and NHF have both recently published reports that give valuable insight into the housing crisis facing the East Midlands as a whole, but also how this varies from one authority area to another.

18/12/2014

Type:Feature

EM Update: Health and housing event

In November, the East Midlands Board held a very successful event on the topic of health and housing in Kettering.

18/12/2014

Type:Feature

EM Update: 50 years a CIH member!

This year, East Midlands Board Member David Greatorex celebrates 50 years as a member of CIH – we asked him to share his membership journey with us.

18/12/2014

Type:Feature

The feeling’s mutual (or maximising the benefits, maximising the rewards for us both)

Associate consultant Dave Smethurst throws down the gauntlet and shares his experience of working with CIH consultancy.

17/12/2014

Type:Feature

Member profile: Chris Pinson-Bradley

How do you get into housing after studying for a chemistry degree? Read current West Midlands Board Chair Chris Pinson-Bradley’s story to find out!

16/12/2014

Type:Feature

WM Impact: Churches come to the aid of Shropshire women’s refuge

Churchgoers in Shropshire have been praised after coming to the aid of victims of domestic violence.

16/12/2014

Type:Feature

WM Impact: Health and housing workshop

Showell Court Extra Care scheme in Wolverhampton was an impressive venue for the latest in our occasional series of events to help CIH members stay up to date with the fast-changing world of health and social care, make a difference for communities and develop business opportunities.

16/12/2014

Type:Feature

Ticking the box for housing

How do we create a housing system that works for everyone? Here's what we think all political parties should be concentrating on ahead of the general election in 2015.

15/12/2014

Type:Feature

Member election panel survey

Take a look at the results of our recent Member Election Panel survey, showing which our members thought were the best and worst policies for housing from the three main parties.

11/12/2014
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Type:Feature

Three good reasons to start your Level 3 Certificate in Housing Practice

Thinking about taking the next step in your housing career? Not sure where to start? We spoke to three young housing professionals who have recently embarked on their Level 3 certificates in housing practice to find out what encouraged them and how they are coping with working and learning.

11/12/2014

Type:Feature

Webinar video: General election 2015 – our hopes for housing

Find out more about the CIH member exclusive webinar with David Pipe CIH Policy & Practice Officer

26/11/2014
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Type:Feature

Webinar video: Holiday Pay – Should you be changing your arrangements

Find out more about the CIH member exclusive video with Matthew Wort, Partner at Anthony Collins Solicitors LLP.

25/11/2014
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Type:Feature

CIH London launches SHAPE

What needs to be done to make housing in London more affordable? The Chartered Institute of Housing (CIH) London Board has launched SHAPE, which sets out its housing policy priorities.

18/11/2014

Type:Feature

Working together to make a difference

Social housing in England offers a strong and valuable safety net for vulnerable groups and should continue to do so, which is why social housing regulation is so important. Phil Morgan, former senior regulator, and Janet Hale, an independent adviser on governance, explain how their latest project can help landlords looking to improve their governance and decision-making.

14/11/2014

Type:Feature

What does working in housing mean?

Tell someone you work in housing and you probably get a blank look - so what does it actually mean and why do people love it? We collected just a sample of tweets from yesterday's #HousingDay.

13/11/2014

Type:Feature

Webinar video: Lean Business Improvement

Find out more about the member exclusive webinar with Julian Beaney, Business Services Director of Service Matters.

12/11/2014
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Type:Feature

Webinar video: Creating sustainable tenancies

Find out more about the CIH member exclusive webinar with Charlotte Smith Specialist Advisor in the CIH’s Making Best Use of Stock team and Sharon France New Tenancy Manager, Wakefield and District Housing

05/11/2014
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Type:Feature

Northwards Housing visit was a fantastic experience

Staff from Coventry HQ recently visited Northwards Housing, a not-for-profit company managing city council homes in North Manchester, to find out more about all the good work it is doing in helping to put the tenant's needs first.

05/11/2014

Type:Feature

CIH Midlands Awards winners 2014

Congratulations to all the brilliant winners at this year's CIH Annual Midlands Awards.

27/10/2014

Type:Feature

Housing at the party conferences 2014

Catch up with our reaction to all the major housing announcements at the Conservative, Labour and Liberal Democrat party conferences.

03/10/2014

Type:Feature

Introducing the new Apprentice Awards

As a result of a drop in the number of academic housing courses on offer, the South West region has reviewed its current student award structure. To date, awards have been given annually to the best undergraduate, post graduate and distance learners in the region.

29/09/2014

Type:Feature

Stroud District Council holds its first District Money Forum

On 19 September, Stroud District Council and the Citizen’s Advice Bureau (CAB) held the inaugural Stroud District Money Forum at Stratford Park Leisure Centre in Stroud.

29/09/2014

Type:Feature

South West Away Day

The South West Board held its annual Away Day in Torquay in May.

29/09/2014

Type:Feature

Stroud District Council holds its first mutual exchange event

Housing organisations and residents came together recently to discuss mutual exchange of homes.

29/09/2014

Type:Feature

Support for social housing tenants

MoneyWise HomeSafe, funded by the BIG Lottery, is now able to support all social housing tenants in the Norwich area.

24/09/2014

Type:Feature

Major milestone for innovative housing service

The 1000th tenancy under Norwich City Council’s LetNCC scheme has been completed at City Hall.

24/09/2014

Type:Feature

Study visit to Bury St Edmunds

On a very hot day in July, we met at a community centre in Bury St Edmunds before setting off on our walking tour that was kindly organised and hosted by Havebury Housing Partnership.

24/09/2014

Type:Feature

Eastern Outlook: Meet your board (part two)

In the last edition, we introduced a few of your Eastern Regional Board members. Now it’s time to meet the other friendly faces which make up the board.

24/09/2014

Type:Feature

Webinar video: Careers webinar – my path into housing

Find out more about this webinar with Elly Hoult, Business Improvement Manager, Orbit Group and Angela Ellis, Head of Community Investment, Raven Housing Trust

22/09/2014

Type:Feature

Webinar video: Progressing your career

Find out more about the CIH member exclusive webinar with Wendy Murphy of the Centre for Mentoring and Coaching

22/09/2014
 M

Type:Feature

Scotland decides

On 18 September 2014, Scotland made a decision on the country’s future and answered no to the question: should Scotland be an independent country?

15/09/2014

Type:Feature

Tell us your experiences of diversity in housing

Housing professionals and organisations are being invited to share their experiences to improve the diversity of housing industry leaders. The Chartered Institute of Housing’s Presidential Commission on Leadership and Diversity was announced earlier this year and is now making a call for evidence.

10/09/2014

Type:Feature

Webinar video: How to increase demand for Hard to Let properties

Find out more about the member exclusive webinar with Fleur Priest-Stephens specialist advisor, and the manager of the making best use of stock (MBUS) team at CIH.

10/09/2014
 M

Type:Feature

Webinar video: Tenant Scrutiny - getting it right

Find out more about the member exclusive webinar with John Thornhill, Senior Policy and Practice and Learning officer at CIH, Andrew Shaw, “Lead Scrutineer” – Halton Housing Trust and Mark Harvey, Housing Services Manager – Halton Housing Trust

09/09/2014
 M

Type:Feature

Webinar video: New Approaches to Allocations

Find out more about the CIH member exclusive webinar with Josie Wainwright CIH Specialist Advisor and David Taylor, Director for Customer and Communities at Midland Heart

20/08/2014
 M

Type:Feature

New Governing Board members at CIH

Two new Governing Board members have been chosen by the Chartered Institute of Housing (CIH).

20/08/2014

Type:Feature

Webinar video: Embedding Social Value into Purchasing Activities

Find out more about the CIH member exclusive webinar with Gary Stephens, Procurement Director, Orbit Services

06/08/2014
 M

Type:Feature

Webinar video: Housing and general election – what we know so far

Find out more about the CIH member exclusive webinar with CIH Policy and practice officer David Pipe

05/08/2014
 M

Type:Feature

Webinar video: Housing options for older people: a new role for retirement housing?

Find out more the CIH member exclusive webinar with Sarah Davis our CIH expert

02/07/2014
 M

Type:Feature

Webinar video: New approaches to tackling tenancy fraud

Find our more about the CIH member exclusive webinar with Fleur Priest- Stephens CIH Specialist Advisor

12/06/2014
 M

Type:Feature

Webinar video: Supporting your tenants to find a Mutual exchange

Find out more about the CIH member exclusive webinar with Charlotte Smith Specialist Advisor in the CIH’s Making Best Use of Stock team and Joseph Hemmings House Exchange Customer Relationship Officer

04/06/2014
 M

Type:Feature

James Caspell - Rising Star finalist 2014

Read the latest information on James and his campaign

27/05/2014

Type:Feature

Emma Lindley - Rising Star finalist 2014

Read the latest information on Emma and her campaign

27/05/2014

Type:Feature

Nicola Laycock - Rising Star finalist 2014

Read the latest information on Nicola and her campaign

27/05/2014

Type:Feature

Webinar video: How should social landlords manage risk in the new commercial operating environment?

Find out more about the CIH member exclusive webinar with Afzal Ismail, Orbit Services Executive Director and Amandeep Jhawar, Orbit Services Risk and Compliance Director

22/05/2014
 M

Type:Feature

Eastern Outlook: Financial help for Bishop's Stortford residents

Circle Housing South Anglia and East Herts Citizens Advice Bureau have launched a series of monthly financial workshops in Bishop's Stortford.

20/05/2014

Type:Feature

Eastern Outlook: Organisations come together to ‘make money count’

More than 100 people and volunteers from across Cambridgeshire have come together to improve the network of support and money advice on offer for local people.

20/05/2014

Type:Feature

Eastern Outlook: Rainbow Saver Anglia Credit Union Ltd

Rainbow Saver Credit Union has thousands of members across East Anglia who save when they can, and borrow when they need to.

20/05/2014

Type:Feature

Eastern Outlook: Meet your board

Find out more about who makes up your Eastern Regional Board and what they do when they're not being your Board members. Look out for more profiles in the next edition of Eastern Outlook.

20/05/2014

Type:Feature

Eastern Outlook: Norwich City Council praised for landlord services

Norwich City Council has been recognised as a landlord that delivers excellent customer service following a recent inspection result.

20/05/2014

Type:Feature

Eastern Outlook: New Housing Options service for Suffolk

Care and Repair, Orbit East’s home improvement agency, has launched a new service for older people living in Suffolk.

20/05/2014

Type:Feature

Eastern Outlook: Circle Housing Wherry win the double!

Circle Housing Wherry picked up two high-profile awards at the TPAS Awards, demonstrating how they put customers and people at the heart.

20/05/2014

Type:Feature

Eastern Outlook: Ticking the box for housing

This year the Eastern Region policy event will focus on CIH’s ‘ticking the box for housing’ campaign – what are the key areas for this region in the lead-up to the general election?

20/05/2014

Type:Feature

Eastern Outlook: Cotman older people’s outreach service

Cotman Housing Association provides older people’s outreach services – which aim to make the support previously only available to people living in sheltered housing available to all – across Norwich. Support services manager Nicky Galwey-Woolston explains how the scheme is working and the results it has achieved so far.

20/05/2014

Type:Feature

Annual General Meeting 2014

Chartered Institute of Housing Annual General Meeting 2014 was held on Wednesday 14 May 2014

19/05/2014
 M

Type:Feature

Webinar video: The difference between being an expert and being a professional

Find out more about the CIH member exclusive webinar with Dave Bramley Education Officer CIH

08/05/2014
 M

Type:Feature

Webinar video: Social innovation in housing: learning from practices from Europe

Find out more about the CIH member exclusive webinar with Darinka Czischke, Darinka Czischke Consulting.

07/05/2014
 M

Type:Feature

Webinar video: New approaches to tenant insight

Find out more about the CIH member exclusive webinar with Debbie Larner Head of Practice at CIH

15/04/2014
 M

Type:Feature

Webinar video: Migration to the UK and its housing implications

Find out more about the CIH member exclusive webinar with John Perry CIH policy adviser

07/04/2014
 M

Type:Feature

Webinar video: Think Family – the role of housing providers in the Troubled Families agenda

Find out more about the CIH member exclusive webinar with Lisa Martinali, Community Regeneration Director and Michelle Wilkins, Support Services Manager from Castle Vale Community Housing Association (CVCHA)

02/04/2014
 M

Type:Feature

Webinar video: New approaches to fixed term tenancies

Find out more about the CIH member exclusive webinar with Debbie Larner CIH Head of Practice and Fleur Priest- Stephens CIH Specialist Advisor

28/03/2014
 M

Type:Feature

Webinar video: Learning through experience

Find out more about this CIH member exclusive webinar with David Bramley, Education Officer, CIH

26/03/2014
 M

Type:Feature

Webinar video: Developing your people through a coaching culture

Find out more about the CIH member exclusive webinar with Yvonne Castle of YCChange Consultants Ltd

18/03/2014
 M

Type:Feature

CIH Scotland AGM 2014

The CIH Scotland 2014 annual general meeting took place at the SECC, Glasgow, as part of the CIH Scotland annual conference and exhibition on 12 March 2014.

13/03/2014
 M

Type:Feature

Annual membership survey

This month we're inviting members from across the UK to tell us their views about their membership and professional development. Entries can win their 2015 membership subscription in a prize draw.

10/03/2014
 M

Type:Feature

Webinar video: The legal considerations in letting homes at market rents

Find out more about the member exclusive webinar with Louise Leaver, partner – social housing finance and Nikki Lynds-Xavier, partner – housing management both from Winckworth Sherwood.

26/02/2014
 M

Type:Feature

Webinar video: Using social media to progress your career

Find out more about the member exclusive webinar with Paul Taylor from Bromford.

19/02/2014
 M

Type:Feature

Webinar video: Making effective use of adapted properties

Find out more about the member exclusive webinar with Charlotte Smith, Specialist Advisor in the CIH’s Making Best Use of Stock team.

12/02/2014
 M

Type:Feature

Webinar video: Building your resilience for success at work

Find out more about the member exclusive webinar with Ann Burton from Training by Design Ltd

05/02/2014
 M

Type:Feature

Webinar video: Equality and diversity – breaking down barriers and mainstreaming diversity

Find out more about the member exclusive webinar with Kulbir Shergill, head of diversity and inclusion at Genesis and John Thornhill, senior policy and practice officer at CIH.

22/01/2014
 M

Type:Feature

Webinar video: Thinking about the future of frontline housing roles

Find out more about the member exclusive webinar with Dr Jo Richardson, Principal Lecturer in the Centre for Comparative Housing Research at De Montfort University, Leicester.

18/12/2013
 M

Type:Feature

Webinar video: Commercial Skills – making commerciality a reality

Find out more about the member exclusive webinar with Yvonne Castle of YCChange Consultants.

10/12/2013
 M

Type:Feature

Webinar video: What will the autumn statement mean for housing?

Find out more about the member exclusive webinar from CIH director of policy, Gavin Smart.

06/12/2013
 M

Type:Feature

How online learning helped me to reach my career goals

Peter Fisher, senior accommodation officer for Ipswich Borough Council, chose to study online with CIH to gain the qualifications he needed to move into a management role. He tell us about his experiences of online learning with CIH.

06/12/2013

Type:Feature

Webinar video: Developing your local housing offer for health and wellbeing

Find out more about the member exclusive webinar with Domini Gunn, Director of Health & Wellbeing at CIH Consultancy

03/12/2013
 M

Type:Feature

Webinar video: Using your CIH membership to help you with your studies

Find out more about the member exclusive webinar from CIH’s Learning Team.

27/11/2013
 M

Type:Feature

Webinar video: The new 'repairs paradigm'

Find out more about the member exclusive webinar with Shaun Aldis, Director of Property Services at Wolverhampton Homes.

22/10/2013
 M

Type:Feature

CIH events debrief papers

Below are debrief papers from our most recent events for you to download.

21/10/2013
 M

Type:Feature

Webinar video: ASB reforming powers and tools

Find out more about the member exclusive webinar with Chris Grose and Paul Lloyd.

17/10/2013
 M

Type:Feature

CIH members: Have your say

We’re inviting CIH members to take part in a ballot on three important areas from this week.

07/10/2013
 M

Type:Feature

Webinar video: Is your Data Protection Strategy good enough?

Find out more about the member exclusive webinar with Paula Tighe

30/09/2013
 M

Type:Feature

Webinar video: Fire safety in housing

Find out more about the member exclusive webinar with John Thornhill and Jan Taranczuk.

07/08/2013
 M

Type:Feature

What’s new with My CIH

This month, members and registered users will see the first phase of improvements to the My CIH login area. Find out what’s new, how it will enhance your experience on our site and how to give us your feedback on the changes.

01/08/2013

Type:Feature

Member survey - CIH magazine

In July 2012, we relaunched CIH magazine, our member magazine (this is not Inside Housing, but is published as an insert to Inside Housing magazine every other month). A year on, we'd like to know what you think of your magazine - please take just 5 minutes to answer the following questions.

31/07/2013
 M

Type:Feature

Webinar: Fire safety in housing

Find out more about the member exclusive webinar with John Thornhill and Jan Taranczuk, and register on the button below.

16/07/2013
 M

Type:Feature

Day two at Housing 2013

Read all the highlights, see the photos and film clips from day two at Manchester Central.

27/06/2013

Type:Feature

Day one at Housing 2013

Thousands joined us as we opened the doors at Manchester Central on Tuesday. Here are the highlights from day one at Housing 2013.

26/06/2013

Type:Feature

Webinar video: Preventing and Tackling Tenancy Fraud

Find out more about the member exclusive webinar with tenancy fraud expert Fleur Priest-Stephens.

21/06/2013
 M

Type:Feature

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Contact us

Do you want to know more about what we do, or have a question?

customer.services@cih.org
024 7685 1700

 

Spokespeople

We have lots of experts who love to talk about housing.  If you would like us to comment, please give us a call

Gavin Smart
Deputy chief executive