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Blogs and features

Comment and opinion on the latest housing topics

Read blogs from experts across CIH and the wider housing sector and in-depth features on the hottest topics in housing. See what's important to us and join the debates by adding your comments too.

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Losing social homes means we are storing up trouble

Our analysis has revealed that England lost almost 35,000 social homes in a year. Chartered Institute of Housing policy adviser John Perry examines the reasons behind the decline and looks ahead to the future.

30/07/2014

Type:Blog

Giving a voice to the social housing community

So much change has taken place across the social housing industry recently that tenants as well as housing organisations have been left feeling rather bewildered. Cym D’Souza, new chair of BMENational and chief executive of Arawak Walton Housing Association, discusses which way the industry should turn in addressing the needs of residents and communities.

29/07/2014

Type:Blog

Meeting the value for money standard – is your organisation on track?

Social housing providers have been struggling to meet the value for money standard set up by the Homes and Communities Agency (HCA). Peter Lunio, associate director at Baker Tilly Risk Advisory Services LLP, says it is important to have a strategy in place which is both measurable and achievable.

28/07/2014

Type:Blog

The next “generation rent”

Has the baby boom generation really had it all? Robert Flint, solicitor at Winckworth Sherwood, examines why the over 65s are privately renting in increasingly large numbers.

25/07/2014

Type:Blog

English Housing Survey reflects growing inequality

The latest English Housing Survey household report is a fascinating snapshot of how people are living across the country. But sadly its findings are not surprising – they confirm the increasing pressure on housing costs for people who live in all tenures, says CIH policy services manager Melanie Rees.

24/07/2014

Type:Blog

Safeguarding adults – are you ready for April 2015?

Work surrounding safeguarding adults is becoming more and more complex, with increasing numbers of “hard-to-solve” cases as well as changes to the law, policy and practice. From April 2015, all housing providers must have adult safeguarding policies and procedures in place as well as knowledgeable and trained staff, says Imogen Parry, co-chair of the Housing and Safeguarding Adults Alliance.

22/07/2014

Type:Blog

Universal Credit: the dawn of a new era

Universal Credit, which will replace six separate benefits by 2017, is being rolled out in phases across Great Britain. We caught up with Deven Ghelani, director of Policy in Practice, to ask his views on the delivery of the programme.

21/07/2014

Type:Blog

Why changing the borrowing rules is still a top priority

How do we boost the supply of new homes? John Perry, CIH policy adviser, says the options for change in the run-up to the general election have never been greater. Here he sets out why changing the borrowing rules is an option worth considering.

18/07/2014

Type:Blog

Young people and housing support – what are the options?

With just weeks to go until the CIH hosts Young People Housing Support and Options events in both Birmingham and London, we caught up with Ella Wesolowicz, sharing solutions project officer at Crisis, for her insight into how housing providers can continue to offer suitable accommodation to young people.

17/07/2014

Type:Blog

New report shows impact of bedroom tax

It’s been clear for some time that the bedroom tax is causing hardship and suffering for thousands of people, says Chartered Institute of Housing director of policy and practice Gavin Smart. Now a government report appears to confirm initial fears about the policy.

16/07/2014

Type:Blog

Child poverty - a collective responsibility this summer

With the summer holidays now upon us, how can housing providers better meet the needs of the low-income families they house? Caroline Wolhuter, head of policy and research at Ashram Housing Association, says commitment is the key to reversing current child poverty trends.

15/07/2014

Type:Blog

Speaker's hub: universal credit

What can housing providers do to help tenants struggling with debt as universal credit is rolled out? Citizen's Advice Bureau money advice strategy support officer Nick Prince shares his views ahead of CIH's universal credit events next month.

14/07/2014

Type:Blog

'Build it and they will come!'

Don't look at the barriers to employing graduates says former Chartered Institute of Housing Rising Star Pete Bond, who works for Regenda - just get on with it!

11/07/2014

Type:Blog

Unblocking Housing Supply: new CIH NI report for members

This new report aims to summarise the views that were expressed at Unblocking Housing Supply, the most recent event from CIH NI to explore how we can build more homes, and to suggest next steps.

02/07/2014
 M

Type:Blog

Time to make the voice of housing heard

With less than a year to go to the general election, now is the time to engage with politicians from all parties and shout as loud as we can about the vital importance of housing, says Chartered Institute of Housing director of policy and practice Gavin Smart.

01/07/2014

Type:Blog

‘Our housing system is becoming more and more unequal’

The increasing inequality in our housing system is taking its toll – it’s time to take action, says CIH chief executive Grainia Long ahead of her keynote speech at Housing 2014 today.

24/06/2014

Type:Blog

Developing housing GEMs

Should housing be doing more to attract and develop graduate talent? Amanda Livermore and Nazia Jabeen from the Centre for Partnership share the aims of the centre's GEM (graduate employment and mentoring) programme.

19/06/2014

Type:Blog

Complaints reform: one year on

It’s now been a full year since the Localism Act gave councillors, MPs and recognised tenant panels (‘designated persons’) a new role in helping to resolve complaints about social landlords. CIH policy and practice officer David Pipe looks at how the new system is working.

18/06/2014

Type:Blog

CIH NI welcomes new Private Rented Access Scheme for Homeless

CIH NI policy and public affairs officer Justin Cartwright welcomes a new scheme from the Housing Executive and SmartMove NI that aims to tackle homelessness.

18/06/2014

Type:Blog

Why we should give a monkeys about the PRS

Ahead of CIH Cymru’s 3rd annual PRS summit Julie Nicholas asks the difficult question: When is a primate like a privately rented home?

12/06/2014

Type:Blog

Kettering Borough Council’s ‘open house’

Has your organisation seen a fall in demand for certain types of home as a result of welfare reform? CIH specialist adviser Charlotte Smith outlines the innovative ‘open house’ approach Kettering Borough Council has taken to tackle this emerging problem.

12/06/2014

Type:Blog

CIH NI welcomes proposals for developer contributions

CIH NI policy and public affairs officer Justin Cartwright reviews the long road to proposals for developer contributions. He says the policy will provide both social housing and balanced communities.

11/06/2014

Type:Blog

The young 'uns

Housing isn't providing enough opportunities for graduates argues Thom Bartley - should organisations be looking at alternative ways to recruit new talent?

06/06/2014

Type:Blog

Ticking the box for housing: latest poll results

What do CIH members think of Labour's proposals for the private rented sector? Find out with our latest Ticking the box for housing infographic and podcast.

05/06/2014

Type:Blog

Social housing strategy an opportunity for new regulator

The Department of Environment, Community and Local Government’s Social Housing Strategy must facilitate independent regulation, professionalism and choice for tenants, says CIH policy and public affairs officer Justin Cartwright.

04/06/2014

Type:Blog

Housing education in Africa

Michelle Adeyinka, president of the Nigeria-UK Housing Society (NUHS), shares the society's vision to change the way affordable housing is provided in Africa.

02/06/2014

Type:Blog

All things being equal TAI 2014 was an education

Our student placement, and housing newbie, Sam Morgan from Cardiff Metropolitan University, was given free rein to roam around TAI 2014 with a mission to write a blog about housing and equality. Here’s what he had to say:

30/05/2014

Type:Blog

Adult safeguarding for housing staff

Housing staff are vital partners in safeguarding adults with care and support needs - and could be playing a more effective role says Elaine Cass, practice development manager at the Social Care Institute for Excellence.

27/05/2014

Type:Blog

'Housing must stand together'

The UK Housing Review 2014 is packed with evidence of the housing crisis, says Orbit Group executive director of futures Boris Worrall - giving us the ammunition we need to call for a complete overhaul of the industry in terms of how we conceive, fund and deliver housing.

22/05/2014

Type:Blog

Speaker's hub: Improving the private rented sector

With more and more people living in the private rented sector, what can be done to tackle rising rents and variable standards? Vidhya Alakeson, deputy chief executive of the Resolution Foundation, shares her views ahead of CIH's Private rented sector conference on 5 June.

20/05/2014

Type:Blog

Enterprising culture

Unity Housing's social enterprise Unity Enterprise aims to boost economic wellbeing and regenerate inner city neighbourhoods by providing affordable offices and workspaces across Leeds. Wayne Noteman, Unity's development director, explains how the project works.

19/05/2014

Type:Blog

Market rent case study: Derwent Living

Letting homes at market rents is a new venture for many social landlords – what can they learn from the organisations which have been doing it for longer? Policy and practice officer David Pipe visited Derwent Living to find out.

12/05/2014

Type:Blog

New affordable warmth scheme must not exclude PRS tenants

The Department for Social Development’s proposals for achieving affordable warmth must continue to bring private tenants out of fuel poverty, says CIH NI policy and public affairs officer Justin Cartwright.

12/05/2014

Type:Blog

Speaker's hub: housing goes digital #hgd14

We asked Halton Housing Trust chief executive Nick Atkin (@nickatkin_hht) for his views on the digital revolution and the business and social case for change.

08/05/2014

Type:Blog

Time to spring into action

Julie Nicholas suggests we need to get more vocal about the housing crisis and grow support for new homes.

08/05/2014

Type:Blog

Spain: seven years after the housing bubble burst

Prof. Dr. Sergio Nasarre-Aznar of Rovira i Virgili University tells us about life after the Spanish property bubble.

06/05/2014

Type:Blog

Better private rented sector must be part of overall mix

Today Labour leader Ed Miliband announced that, if his party wins the 2015 general election, it will cap rent increases in the private rented sector, introduce longer-term three-year tenancies, and ban letting agents from charging fees to tenants. The proposals are interesting says CIH chief executive Grainia Long - but can only ever be part of the mix if we really want to get to grips with the housing crisis.

01/05/2014

Type:Blog

Ticking the box for housing: first poll results

We asked our member election panel what they think would be the best ways to increase the number of new homes we build - check out our infographic and listen to our podcast to find out the results.

01/05/2014

Type:Blog

How important is fire safety in your organisation?

Everyone has a role to play when it comes to fire safety, writes housing consultant and CIH London Board Vice Chair Jan Taranczuk.

01/05/2014

Type:Blog

What’s the story: Council Homes Chat?

A new campaign set-up by three Welsh Housing Professionals has taken off in the last week. Council Homes Chat was set up by Cheryl Tracy, Michala Rudman, Michelle Reid and Elisa Faulkner, who work in four different housing organisations, and who got together to fight back and stand up for social housing. This is their story.

30/04/2014

Type:Blog

SPPS must clear the way for house building

The Department of the Environment’s draft Strategic Planning Policy Statement (SPPS) must be improved to boost housing supply and create shared spaces, says CIH NI policy and public affairs officer Justin Cartwright.

29/04/2014

Type:Blog

Rising Stars 2014: Who will get your vote?

What makes this year's Rising Stars finalists tick? Find out more about James Caspell, Nicola Laycock and Emma Lindley and cast your vote.

28/04/2014

Type:Blog

Annual report 2013 - message to members

CIH has today published its annual report for 2013 ahead of its Annual General Meeting in May - find out more about the progress we are making from chief executive Grainia Long.

23/04/2014

Type:Blog

Housing in Ireland: the 'disaster movie'

The UK Housing Review 2014 describes the housing market in the Republic of Ireland as a disaster movie. CIH policy adviser John Perry asks, what happens next?

23/04/2014

Type:Blog

Tackling the housing crisis in the capital

What is being done to address the spiralling cost of housing in London? Ahead of CIH's Annual London Conference, Richard Blakeway, Deputy Mayor for Housing, Property and Land at the Greater London Authority, outlines the aims of the Mayor's new housing strategy.

22/04/2014

Type:Blog

Working together to tackle the housing crisis

Missed CIH Northern Ireland’s Unblocking housing supply conference? Catch up with the headlines from policy and public affairs officer Justin Cartwright.

17/04/2014

Type:Blog

Market rent case study – South Cambridgeshire District Council

CIH policy and practice officer David Pipe visited South Cambridgeshire District Council to find out more about its first steps in letting homes at market rent.

15/04/2014

Type:Blog

The ups and downs of housing in Northern Ireland

CIH policy adviser John Perry explores the Northern Ireland trends highlighted in the UK Housing Review 2014, including a drop in social housing investment.

14/04/2014

Type:Blog

Surviving the Sahara – part two: Ready, set, go!

CIH member Steve Smedley has set off to compete in the 156-mile Marathon des Sables to raise money for Child Poverty Action Group. Steve talks us through how he’s overcome the latest hurdles in the second of his blog series.

08/04/2014

Type:Blog

Crisis in housing featured in latest Housing Ireland journal

When I met with the Journal’s editorial panel in Dublin one sunny morning in January this year, it soon became clear it wasn’t a matter of what to write on, but what not to write on. Housing is in crisis, and the effects go wide and deep.

07/04/2014

Type:Blog

CIH scores high in housing power players list 2014

The Chartered Institute of Housing has eight representatives in this year's 24 Housing Power Players Top 50 - a run down of the most influential and inspirational people in housing.

04/04/2014

Type:Blog

CIH Presidential Appeal takes action on child poverty

In 2014, one in four children will go cold and hungry due to poverty. CIH President Paul Tennant shares why he chose Child Poverty Action Group (CPAG) to benefit from this year’s Presidential Appeal.

03/04/2014

Type:Blog

Letting homes at market rents is helping to increase standards

Policy and practice officer David Pipe visited Castle Vale Community Housing Association to find out more about its move into letting homes at market rent.

01/04/2014

Type:Blog

No Trident, Boots or Daily Mail: Think of what could be

Broken lights, broken lifts, urine soaked corridors and violent crime. Welcome to the “muggers’ paradise” of the Heygate Estate. In its latter years the mostly derelict estate was best known to people outside the Elephant and Castle area as a set for films including World War Z and Attack the Block. The TV shows Luther and Spooks also used it. By the end only free runners loved it. TAI 2014, Wales’ premier housing conference, learned about it from the tireless human rights campaigner, Peter Tatchell, in his address on equality in the age of austerity.

31/03/2014

CIH Cymru leads way on board gender balance

Members of the Chartered Institute of Housing in Wales have elected a board that is 60% female, accurately mirroring the proportion of women amongst it members.

31/03/2014

Rising Stars Cymru winner announced at TAI 2014

Carl Sargeant AM, Minister for housing and regeneration, yesterday announced the winner of CIH Cymru's search for the rising star of Welsh housing.

28/03/2014

Managing anti-social behaviour in a climate of change: top tips

Chris Grose, senior consultant in anti-social behaviour (ASB) services shares his top tips for organisations tackling ASB ahead of the latest ‘Working together…to deliver excellent ASB services’ project beginning in June 2014.

28/03/2014

Type:Blog

Getting housing on the rural agenda

Rising stars Cymru finalist: Catrin Lewis, tenant and resident involvement support officer at Monmouthshire Housing Association, reflects on what she learnt at the getting housing on the rural agenda workshop she attended during the CIH Cymru TAI 2014 conference

26/03/2014

Seeing the wood for the trees

Rising stars Cymru finalist: Kelsey Watkins, communications and tenant engagement officer at Caerphilly County Borough Council reflects on what she learnt at the Timber! Grow your own homes workshop she attended during the CIH Cymru TAI 2014 conference

26/03/2014

Good governance - it’s time to get serious

Rising stars Cymru finalist: Lisa Evans, Corporate Governance Officer at NPT Homes reflects on what she learnt at the good governance - it’s time to get serious workshop she attended during the CIH Cymru conference TAI 2014

26/03/2014

Speaker’s hub: data sharing for housing organisations

Sharing data can be a useful tool in detecting tenancy fraud, however in some cases concerns about the Data Protection Act 1998 (DPA) prevent organisations from making the best use of the information available to them. Lynne Shackley, lead policy officer at the Information Commissioner’s Office, debunks the myths regarding the DPA .

26/03/2014

Type:Blog

Speaker’s hub: homelessness and allocations

Paul Downie, deputy director at the Department of Communities and Local Government, shares an update on the latest government priorities for homelessness and allocations.

26/03/2014

Type:Blog

Good governance: making it personal

Governance, and in particular good governance, is a key theme at TAI 2014. Ahead of his address to the sector in Wales Carl Sargeant AM, Minister for Housing and Regeneration, sets out the case for including the personal touch.

25/03/2014

Speaker's hub: repairs and maintenance

Jane Nelson, executive director at Mears, shares her views on the need to recognise and develop the repairs and maintenance workforce.

25/03/2014

Type:Blog

CIH NI says strategy is key to tackling antisocial behaviour

Commenting on the Department for Social Development’s proposal for an Anti-Social Behaviour (ASB) Bill, Justin Cartwright, policy and public affairs officer at the Chartered Institute of Housing in Northern Ireland, said: “We are concerned that the main proposal – to introduce short secure tenancies – may be used to fast track evictions instead of providing support to vulnerable individuals and households.

25/03/2014

Type:Blog

Struggling to cast your vote for CIH Vice President 2014?

To help you make your decision we asked this year's candidates to share what the housing industry and CIH mean to them

21/03/2014

Type:Blog

Planners have the tools to make homes affordable – let's use them

Planning obligations have fallen by the wayside in a bid to remove red tape. It's time they were reinstated, says CIH policy adviser John Perry.

20/03/2014

Type:Blog

New arrivals…

Gareth Jones, i2i co-ordinator sends us a fond farewell as his secondment at the project comes to a close. He reflects on his ‘full-term’ at CIH Cymru, with a teaser for the annual Can Do report ‘ Five years on’, which will be launched at the TAI 2014 conference.

20/03/2014

Type:Blog

New residential development - are incentives the answer?

In this guest blog Joe Kilroy, policy officer at the Royal Town Planning Institute (RTPI), examines how the scale of national housing need has prompted a cross-party willingness to consider a range of options for high-quantity housing delivery. Joe welcomes any cross-party agreement on the need to deal with a major social need, particularly on the eve of the 2014 budget.

18/03/2014

Type:Blog

TAI 2014 is just around the corner

Julie Nicholas, policy and public affairs manager at CIH Cymru is pleased to launch the Can Do corner programme for TAI 2014. "What’s that?" you say. It’s the new satellite event floating alongside the main "Lift off!" programme (see what we did there!?).

17/03/2014

Type:Blog

Speaker’s hub: the changing landscape of anti-social behaviour

Liz Chambers, head of community safety and support with Peabody, outlines the challenges faced by organisations through the forthcoming Anti-Social Behaviour, Crime and Policing Bill.

17/03/2014

Type:Blog

Speaker's hub: Building Information Modelling

Peter Quinn, business development director at Lovell, shares how Building Information Modelling (BIM) is transforming how we build homes reducing design conflicts and fast-tracking schedules.

14/03/2014

Type:Blog

Don't accept the world as it is

"Don't accept the world as it is. Dream about what the world could be - then help make it happen." - Paul Diggory, CIH Cymru board member, weaves his way around Sochi, civil rights and smashed teeth to tell us why he's excited to hear from Peter Tatchell at TAI 2014

14/03/2014

Type:Blog

The role of finance in unblocking housing supply

Access to finance is one of the biggest barriers to building more homes – making it a major theme at next month’s Northern Ireland Unblocking Housing Supply Conference, as CIH Northern Ireland policy and public affairs officer Justin Cartwright explains.

12/03/2014

Type:Blog

Costs for low income PRS households increasingly unaffordable

Commenting on the Department for Social Development’s report on the impact of changes to housing benefit and local housing allowances on the private rented sector, Justin Cartwright, policy and public affairs officer at the Chartered Institute of Housing in Northern Ireland, said: “This report highlights an on-going issue for people on low incomes who are living in the private rented sector – their housing costs are becoming increasingly unaffordable.

12/03/2014

Type:Blog

Connecting rooms

Sam Morgan, a student at Cardiff Metropolitan University will be undertaking a placement with CIH Cymru during the TAI conference period. A newbie to the housing sector, Sam will be assisting Jon Barnes and Lyndsey Halliday in the CIH Cymru communications team. Here is Sam’s take on the action so far:

11/03/2014

Type:Blog

Surviving the Sahara – part one

CIH member Steve Smedley tells us how he’s approaching the epic Marathon de Sables to raise money for Child Poverty Action Group in the first of his training plan blog series.

10/03/2014

Type:Blog

Ten years on from the Barker Review of housing supply

It's ten years since the Barker Review of housing supply was published - but are we any closer to solving the housing crisis? Chartered Institute of Housing (CIH) chief executive Grainia Long outlines the actions that need to be taken now.

07/03/2014

Type:Blog

Congratulations to all our winners!

Congratulations to all the winners at this year's CIH NI Annual Housing Awards. Find out more about the stories behind each award and check out all the photos from the event.

06/03/2014

Type:Blog

Allocations review is opportunity for better support says CIH NI

Commenting on the Department for Social Development’s research to inform a fundamental review of social housing allocations policy, Justin Cartwright, policy and public affairs officer at the Chartered Institute of Housing in Northern Ireland, said: “The review provides an opportunity to better meet the needs and expectations of people applying for social housing.

05/03/2014

Type:Blog

Rising Stars 2014 - go for it!

Rising Stars 2013 winner Peter Bond talks us through what he gained from entering the competition, and urges anyone thinking of applying to go for it!

04/03/2014

Type:Blog

Exempt accommodation: patience pays off

Proposals from the Department for Work and Pensions (DWP) on the new definition of exempt accommodation are a significant concession in the campaign to protect vulnerable people from the impact of welfare reform, says CIH policy and practice officer Sam Lister.

03/03/2014

Type:Blog

Liberty, equality and TAI!

Julie Nicholas, policy and public affairs manager at CIH Cymru, reflects on the links between equality and affordable housing in the media, and why that means this year’s focus on both in the TAI 2014 programme is timely and right.

03/03/2014

Type:Blog

Minister addresses domestic abuse and ASB conference

Carl Sargeant, Minister for Housing and Regeneration gave an impassioned address to delegates at our Safer Communities conference in Cardiff earlier this month. The Minister said that Wales should be proud to be taking groundbreaking opportunities to end violence against women, and stressed the crucial role that housing can play to build safer communities and to tackle domestic abuse and anti-socialbehaviour. Here is the transcript of his speech.

26/02/2014

Type:Blog

Why choose housing as a career?

Ahead of National Apprenticeship Week 2014 (3-7 March), four high-profile housing professionals share their stories of how they started out in the industry - and why housing can be such a rewarding career.

26/02/2014

Type:Blog

Welsh housing in 2020…sea change!

Neil Howell, Head of Housing at Torfaen County Borough Council and Chair of Housing Leadership Cymru will be talking about the Williams report in his workshop at TAI 2014. In this pre-TAI blog Neil finds his sea legs and sets sail for Welsh local government in 2020.

25/02/2014

Developing housing education in Africa

The Chartered Institute of Housing is working with members of the African Housing Professionals Association to develop housing education across Africa. Head of education Roger Keller shares an update from his trip to Nigeria and Ghana.

25/02/2014

Type:Blog

Welcoming the landlord registration scheme

Landlords in Northern Ireland must be registered for the first time from today, but will the scheme hold the confidence of tenants and landlords? CIH NI policy and public affairs officer Justin Cartwright says the response by local government is key.

25/02/2014

Type:Blog

Rising Stars Cymru - what caught the judges eyes?

Our judges faced a tough task shortlisting the finalists from the high standard of entries in Rising Stars Cymru 2014. Here are our three finalists' essays, all entrants had a choice of five titles. See what put our rising stars ahead of the competition.

18/02/2014

Speaker’s hub: Developing affordable housing

We all know we need more homes, but what can be done to increase house building and boost the number of affordable homes being built? Colin Wiles, director of Colin Wiles Consulting, shares his views.

17/02/2014

Type:Blog

New Charter tackling child poverty in Tameside

What can housing associations do to fight child poverty in their communities? New Charter executive director of neighbourhoods Tony Powell outlines the projects his organisation is working on.

13/02/2014

Type:Blog

The hidden families who have to share

New analysis of the 2011 census has revealed that almost 300,000 'concealed families' share their home with another family in England and Wales. CIH policy adviser John Perry examines the latest evidence of the housing crisis.

10/02/2014

Type:Blog

Bedroom tax funding – celebration and challenge

It has to be a cause for significant celebration that at a time of plentiful political division in Scotland, the two main parties have come together to identify what they see as a guaranteed solution to cover the cost of the bedroom tax in 2014/15, writes CIH Scotland head of policy and public affairs David Bookbinder.

07/02/2014

Type:Blog

Help tackle child poverty

Tonight's CIH Presidential Dinner will raise money for Child Poverty Action Group (CPAG). CPAG senior policy and research officer Moussa Haddad explains how housing can help in the fight against child poverty.

05/02/2014

Type:Blog

Speaker's hub: the bedroom tax

Gail Sykes, ‎partner at Buckles Solicitors, provides a legal insight into the bedroom tax ahead of CIH's housing law update events later this month.

04/02/2014

Type:Blog

Lift off!

Julie Nicholas, policy and public affairs manager at CIH Cymru reviews the year so far (and yes, we know it’s still January) and tells us about the four big things that have happened so far this year in Welsh housing.

29/01/2014

Out and proud: Gentoo tops workplace equality index

Housing group Gentoo topped Stonewall's 2014 list of gay-friendly employers. Equality and diversity co-ordinator Pam Walton explains how it achieved the number one spot.

27/01/2014

Type:Blog

The politics of housing

The results of a CIH member survey on housing's place on the political agenda show that all parties must raise their game on housing in the run-up to the general election in 2015.

24/01/2014

Type:Blog

Why housing providers are integral to tackling domestic abuse

Ahead of CIH Cymru’s Safer communities event next month, conference speaker Gudrun Burnet, Community Safety Manager at Peabody, gives readers some hard facts about domestic abuse, and shares the Peabody approach to working with those affected.

21/01/2014

Type:Blog

'We could do so much more'

As the 2015 general election approaches social housing organisations must work together to make sure housing gets the political attention and resources it needs, says National Federation of ALMOs policy director Chloe Fletcher.

20/01/2014

Type:Blog

How good housing helps prevent child poverty

With more than a quarter of children in the UK living in poverty, how can housing take the lead in tackling this issue? CIH policy and practice officer John Thornhill outlines the themes that emerged from a roundtable discussion held by CIH and Child Poverty Action Group (CPAG).

15/01/2014

Type:Blog

All change: the private rented sector in Wales

Julie Nicholas, Policy and Public Affairs manager at CIH Cymru, on the benefits of being two-faced in the new year.

14/01/2014

Type:Blog

'Our housing hopes for 2014'

We asked the CIH President, Vice President and Governing Board members for their hopes, predictions and new year's resolutions for housing in 2014 - find out what they said.

10/01/2014

Type:Blog

Help shape our research on the future of housing

How can housing organisations make sure they have the skills they need to deliver the best frontline services? CIH Scotland learning and development manager Mark Reid explains why housing professionals should get involved with CIH's Frontline Futures project.

09/01/2014

Type:Blog

Don't be afraid to be ambitious!

Cheryl Tracy, winner of Rising Stars Cymru 2013, talks about what it means to win the competition and the opportunities it brings. CIH are again looking for finalists for 2014 - make sure to apply by 10 January

08/01/2014

Where will people live?

After George Osborne proposed more cuts to the welfare system, CIH director of policy and practice Gavin Smart argues its time to focus on long-term solutions to the housing crisis rather than stop gap measures.

07/01/2014

Type:Blog

Double the mentors, double the benefit!

Ross Williams, finalist in Rising Stars Cymru 2013, talks about how he made the very most of the opportunity to talk to potential mentors, as part of the competition. CIH are again looking for finalists for 2014 - make sure to apply by 10 January

06/01/2014

What it means to be a Rising Stars Cymru finalist

Hannah Jones, finalist in Rising Stars Cymru 2013, talks about the doors that taking part in the competition has opened for her. CIH are again looking for finalists for 2014 - make sure to apply by 10 January

02/01/2014

Yes We Can (Do)

Gareth Jones, i2i Co-ordinator, wonders if changing attitudes across the pond kick-started the success of the CAN DO toolkit.

19/12/2013

Type:Blog

Encouraging a more professional private rented sector

The number of people living in Ireland's private rented sector is growing, but is the legislation designed to regulate it working? CIH NI policy and public affairs officer Justin Cartwright says his research with the University of Ulster has highlighted some interesting - and some unwelcome - comparisons with Scotland.

16/12/2013

Type:Blog

Speaker's hub: Big data

What is big data and why do housing organisations need to know about it? Jim Vine, director of innovation and business development at HACT, explains how it can help landlords deliver better services.

13/12/2013

Type:Blog

Changes in housing: frontline futures

The role of the frontline housing professional is changing - what skills are you and your organisation going to need in the future? Dr Jo Richardson of the Centre for Comparative Housing Research explains how you can get involved in CIH's Frontline futures project.

11/12/2013

Type:Blog

A (bed) room of one’s own

Julie Nicholas, policy and public affairs manager at CIH Cymru, and wannabe Whovian, reflects on a journey through space and time that she took last week.

10/12/2013

Type:Blog

Where is housing heading?

What place will housing have in the political debate as we approach the general election in 2015? And what will our housing system look like in five years' time? Policy adviser John Perry explains why CIH has launched a new series of essays to look at the bigger picture and stimulate debate.

09/12/2013

Type:Blog

Influencing customer behaviour

How can social housing organisations work together to influence customer behaviour? CIH consultancy assistant director Anna O'Halloran and housing consultant Barry Marlow outline the aims behind CIH consultancy's latest project.

03/12/2013

Type:Blog

Shining a light on good practice

The Welsh Housing Awards aim to showcase the very best in the industry. CIH Cymru policy and public affairs manager Julie Nicholas gives her take on this year’s event, from a very good vantage point at the judges table!

03/12/2013

Type:Blog

Speaker's hub: tenant scrutiny

What are the benefits and challenges of setting up a robust tenant scrutiny operation? Newydd Housing Association housing director Jason Wroe outlines Newydd's experience.

02/12/2013

Type:Blog

Promoting housing standards around the world

Housing professionals are in high demand across Hong Kong, China and Taiwan, as CIH head of education Roger Keller reports from his recent visit to the Far East.

29/11/2013

Type:Blog

New study skills help for online learning students – supporting you to be brilliant

To help our online learning students get off on the right foot with their studies, we’ve launched new resources to support you to develop your study skills – essential techniques that can help you, no matter what qualification you’re working towards or level of education you’re at.

27/11/2013

Type:Blog

Working together to tackle anti-social behaviour

What methods are social landlords using to deal with anti-social behaviour? CIH adviser Chris Grose shares an update from CIH consultancy's working together to deliver excellent ASB services project.

26/11/2013

Type:Blog

A match made in. . . Derby

Helping tenants swap homes if they need to has become even more important since the introduction of the bedroom tax. CIH specialist adviser Melanie Rees outlines the top tips she picked up when she attended a matching event run by social landlords in Derby.

18/11/2013

Type:Blog

Generation rent

Building more homes would help young renters and first-time buyers, but would homeowners be worried about falling prices? Solicitor (and private renter) Robert Flint of Winckworth Sherwood argues it's time for the generations to come together.

15/11/2013

Type:Blog

Networking 2.0 - the power of social media

Technology is transforming the way we learn and make connections. CIH education officer Dave Bramley shares some of the insights from his contribution to CIH's skills anthology Learning today, leading tomorrow.

14/11/2013

Type:Blog

Bringing empty homes back to life

There are 7,000 long-term empty homes in Leeds, but Leeds Empties is striving to unlock their potential. Ahead of his session at Homes 2013, co-director Rob Greenland explains how the scheme is working.

13/11/2013

Type:Blog

The Big Lunch: Bringing communities together

More than 3.6 million Big Lunches took place across the UK in 2013. The Big Lunch digital communications and partnerships manager Fay Richards explains what housing providers helped achieve this year, and how you can get involved in 2014.

12/11/2013

Type:Blog

Integrating housing and health

Innovative ways of connecting housing and health are already out there, argues One Housing Group housing director Kevin Beirne - but we need to roll them out on a bigger scale.

11/11/2013

Type:Blog

Future perfect?

What will our towns and cities look like in the future, and what can housing learn from the natural world? Design scientist and futurist Melissa Sterry outlines her theories ahead of her session at Homes 2013.

08/11/2013

Type:Blog

Talent management in difficult times

The housing industry can't afford to stand still when it comes to investing in talent and developing skills, argues East Midlands Housing Group chief executive Chan Kataria.

04/11/2013

Type:Blog

Recognising the personal side of housing

In the run up to the Northern Ireland Housing Awards 2014, policy and public affairs officer Justin Cartwright discusses the importance of recognising the personal side of every housing story.

31/10/2013

Type:Blog

Retrofitting: beyond energy efficiency

Sustainable Homes managing director Andrew Eagles argues that housing organisations need to look beyond energy efficiency when it comes to retrofitting ahead of his session at Homes 2013.

31/10/2013

Type:Blog

Learning about communities from the digital world

The Welsh leg of Housing goes Digital proved to be a bit of an eye opener for Jon Barnes, digital communications project officer at CIH. Looking beyond online services, he shares his ideas on what digital communities can teach us about their physical counterparts.

30/10/2013

Type:Blog

Time to put the professional into the PRS

To coincide with the launch of our report 'New approaches to market rented housing', Robert Flint from Winckworth Sherwood discusses ways in which social landlords can increase the professionalism of the private rented sector.

30/10/2013

Type:Blog

Speakers' hub: Minister urges ASB professionals to plan ahead

At a recent Local Government Association Conference, Lord Taylor of Holbeach, Home Office Minister for Criminal Information, announced that levels of ASB had fallen to 13% across England and Wales, the lowest level ever.

29/10/2013

Type:Blog

Better services for homeless people

How can the government's gold standard programme help local authorities improve their homelessness services? National Practitioner Support Service manager Tracy Hendren explains.

28/10/2013

Type:Blog

Webinar video: Community benefits in procurement, the 'can do' approach

In this webinar, i2i co-ordinators Rachel Morton and Gareth Jones talk about the principles and successes of the pioneering housing investment project

24/10/2013

Type:Blog

Blog: Hands on experience inspires author of new domestic abuse factsheet

Rebecca Jackson, CIH student member, tells us about what inspired her to get involved in writing our new domestic abuse factsheet; the latest edition to our ‘housing in Wales’ series.

24/10/2013

Type:Blog

Allocating blame?

CIH director of policy and practice Gavin Smart examines the government's announcement of new measures it says will ensure 'local people' are first in line for council homes - and argues that it's more about perception than reality.

24/10/2013

Type:Blog

Budget 2014 - what's in it for housing?

Chartered Institute of Housing director Cecilia Keaveney takes a look at the Irish government's 2014 Budget which was announced earlier this week.

16/10/2013

Type:Blog

Wales raises the bar for community benefit

Gareth Jones, i2i Co-ordinator, looks at the impact on community benefits in Wales in the wake of the Wales Procurement Policy Statement.

16/10/2013

Type:Blog

'Affordable rents are driving up costs and housing benefit'

Policy and practice officer Laura Shimili looks at the new statistics on fixed term tenancies and affordable rents for 2012/13 - the first full year both policies have been in force.

16/10/2013

Type:Blog

Learning from the private sector

Understanding more about tenants' needs and behaviour can help housing organisations deliver better services. Management consultant Jan Kitshoff shares an update from the latest workshop in CIH consultancy's Working together to create sustainable tenancies project.

15/10/2013

Type:Blog

Homes 2013: Why you need to be there

CIH chief executive Grainia Long and event director Sarah Payling highlight five great reasons to attend this year's Homes event - a free event dedicated to repairs and maintenance, asset management and sustainability.

14/10/2013

Type:Blog

Setting up tenant panels to resolve complaints

How should housing organisations go about setting up a tenant panel to help resolve complaints? Graham Sykes of Kirklees Neighbourhood Housing (KNH) shares the lessons learned by KNH so far.

11/10/2013

Type:Blog

Learning together, providing together

Developing joint training and qualifications can help achieve better integration between housing, health and social care says Housing Learning and Improvement Network director Jeremy Porteus.

04/10/2013

Type:Blog

'Recovery will be the key battleground'

Housing remains high on the agenda at the Conservative conference in Manchester, reports Chartered Institute of Housing (CIH) chief executive Grainia Long - but key differences between the parties are beginning to open up.

01/10/2013

Type:Blog

A global perspective on ageing

Nick Abbey, chief executive of the ExtraCare Charitable Trust, says the UK can learn from examples around the world when it comes to better housing for older people.

27/09/2013

'All housing organisations need adult safeguarding specialists'

Independent consultant and trainer Imogen Parry looks at the complex issue of adult safeguarding in the latest in our series of blogs on the skills the housing industry needs to be fit for the future.

27/09/2013

We need to keep an even closer eye on Help to Buy

It’s good news that the Bank of England is being given more power to curb Help to Buy if it looks like the scheme is fuelling a house price boom, says CIH director of policy and practice Gavin Smart – but could the government go further?

27/09/2013

Type:Blog

Getting results for housing, health and care

As CIH and Tunstall Healthcare launch a new report on delivering outcomes for housing, health and care, Housing Learning and Improvement Network director Jeremy Porteus explains why better integration is so crucial.

26/09/2013

The danger of mixed messages on the bedroom tax

David Bookbinder, head of policy and public affairs at CIH Scotland, analyses the potential consequences of sending out mixed messages on the bedroom tax.

25/09/2013

Type:Blog

Sort by:Date (Descending) | Date (Ascending) | Title

50 years in housing: John Earnshaw

We caught up with housing, regeneration and crime reduction consultant John Earnshaw, who celebrates his 50th year as a CIH member in 2014.

25/07/2014

Type:Feature

The complaints process: are we getting it right?

Word on the grapevine is that the new complaints procedure relating to social landlords isn’t working as well as anticipated. Has the introduction of the “designated person” actually seen more complaints resolved at local level? We explore the issues one year on.

22/07/2014

Type:Feature

Update on changes at CIH

As you know, CIH has been making changes to its structure with the aim of continuing to improve services to members across the UK and further afield. Having made changes to our approach in England in 2013 and earlier this year, we are now in a position to announce our new structures in Scotland, Wales and Northern Ireland.

16/07/2014

Type:Feature

Webinar video: Housing options for older people: a new role for retirement housing?

Find out more the CIH member exclusive webinar with Sarah Davis our CIH expert

02/07/2014
 M

Type:Feature

Housing 2014: state of the nation infographic

How do renters and home owners stack up when it comes their views on housing? Check out our infographic which gives a snapshot of the new Chartered Institute of Housing/Ipsos MORI poll on the cost of housing.

21/06/2014

Type:Feature

Webinar video: New approaches to tackling tenancy fraud

Find our more about the CIH member exclusive webinar with Fleur Priest- Stephens CIH Specialist Advisor

12/06/2014
 M

Type:Feature

Webinar video: Supporting your tenants to find a Mutual exchange

Find out more about the CIH member exclusive webinar with Charlotte Smith Specialist Advisor in the CIH’s Making Best Use of Stock team and Joseph Hemmings House Exchange Customer Relationship Officer

04/06/2014
 M

Type:Feature

James Caspell - Rising Star finalist 2014

Read the latest information on James and his campaign

27/05/2014

Type:Feature

Emma Lindley - Rising Star finalist 2014

Read the latest information on Emma and her campaign

27/05/2014

Type:Feature

Nicola Laycock - Rising Star finalist 2014

Read the latest information on Nicola and her campaign

27/05/2014

Type:Feature

Webinar video: How should social landlords manage risk in the new commercial operating environment?

Find out more about the CIH member exclusive webinar with Afzal Ismail, Orbit Services Executive Director and Amandeep Jhawar, Orbit Services Risk and Compliance Director

22/05/2014
 M

Type:Feature

He's done it!

After recovering from completing the Marathon des Sables (156 miles across the Sahara Desert) in aid of Presidential Appeal 2013-14 charity Child Poverty Action Group, CIH member Steve Smedley gives us the lowdown on his amazing experience.

21/05/2014

Type:Feature

Eastern Outlook: Financial help for Bishop's Stortford residents

Circle Housing South Anglia and East Herts Citizens Advice Bureau have launched a series of monthly financial workshops in Bishop's Stortford.

20/05/2014

Type:Feature

Eastern Outlook: Organisations come together to ‘make money count’

More than 100 people and volunteers from across Cambridgeshire have come together to improve the network of support and money advice on offer for local people.

20/05/2014

Type:Feature

Eastern Outlook: Rainbow Saver Anglia Credit Union Ltd

Rainbow Saver Credit Union has thousands of members across East Anglia who save when they can, and borrow when they need to.

20/05/2014

Type:Feature

Eastern Outlook: Meet your board

Find out more about who makes up your Eastern Regional Board and what they do when they're not being your Board members. Look out for more profiles in the next edition of Eastern Outlook.

20/05/2014

Type:Feature

Eastern Outlook: Norwich City Council praised for landlord services

Norwich City Council has been recognised as a landlord that delivers excellent customer service following a recent inspection result.

20/05/2014

Type:Feature

Eastern Outlook: New Housing Options service for Suffolk

Care and Repair, Orbit East’s home improvement agency, has launched a new service for older people living in Suffolk.

20/05/2014

Type:Feature

Eastern Outlook: Circle Housing Wherry win the double!

Circle Housing Wherry picked up two high-profile awards at the TPAS Awards, demonstrating how they put customers and people at the heart.

20/05/2014

Type:Feature

Eastern Outlook: Ticking the box for housing

This year the Eastern Region policy event will focus on CIH’s ‘ticking the box for housing’ campaign – what are the key areas for this region in the lead-up to the general election?

20/05/2014

Type:Feature

Eastern Outlook: Cotman older people’s outreach service

Cotman Housing Association provides older people’s outreach services – which aim to make the support previously only available to people living in sheltered housing available to all – across Norwich. Support services manager Nicky Galwey-Woolston explains how the scheme is working and the results it has achieved so far.

20/05/2014

Type:Feature

Annual General Meeting 2014

Chartered Institute of Housing Annual General Meeting 2014 was held on Wednesday 14 May 2014

19/05/2014
 M

Type:Feature

Webinar video: The difference between being an expert and being a professional

Find out more about the CIH member exclusive webinar with Dave Bramley Education Officer CIH

08/05/2014
 M

Type:Feature

Webinar video: Social innovation in housing: learning from practices from Europe

Find out more about the CIH member exclusive webinar with Darinka Czischke, Darinka Czischke Consulting.

07/05/2014
 M

Type:Feature

Audit and risk board annual report 2013/14

CIH's audit and risk board has published its second annual report.

29/04/2014
 M

Type:Feature

Webinar video: New approaches to tenant insight

Find out more about the CIH member exclusive webinar with Debbie Larner Head of Practice at CIH

15/04/2014
 M

Type:Feature

Webinar video: Migration to the UK and its housing implications

Find out more about the CIH member exclusive webinar with John Perry CIH policy adviser

07/04/2014
 M

Type:Feature

Webinar video: Think Family – the role of housing providers in the Troubled Families agenda

Find out more about the CIH member exclusive webinar with Lisa Martinali, Community Regeneration Director and Michelle Wilkins, Support Services Manager from Castle Vale Community Housing Association (CVCHA)

02/04/2014
 M

Type:Feature

Money isn’t everything...

The Social Value Act means that public bodies must consider social value ahead of procurement. What does that mean for housing associations? Find out more from Ark Housing Consultancy

01/04/2014

Type:Feature

Bromford: creating opportunities for customer employment

Social housing providers can and often do work closely with their own customers to build employability skills but how many actually employ their own customers?

01/04/2014

Type:Feature

Webinar video: New approaches to fixed term tenancies

Find out more about the CIH member exclusive webinar with Debbie Larner CIH Head of Practice and Fleur Priest- Stephens CIH Specialist Advisor

28/03/2014
 M

Type:Feature

WM Impact: The Claimant Commitment

The new Claimant Commitment outlines the actions people must carry out while receiving Jobseeker’s Allowance, and is being rolled out at Jobcentres across the country. Tina Evans, partnership manager at the Department for Work and Pensions, explains more.

28/03/2014

Type:Feature

WM Impact: The future's bright . . . the future's social enterprise

Housing associations employ more than 155,000 people and contribute £13.9 billion a year to England’s economy – meaning the industry is perfectly placed to support, create and nurture social enterprise. Ark Housing Consultancy explains how the social enterprise sector is growing and shares some top tips for creating a successful social enterprise.

28/03/2014

Type:Feature

WM Impact: Meet Mohammed

New CIH West Midlands Board co-optee Mohammed Kadri, who works for Waterloo Housing Group in Solihull, outlines his passion for supporting young housing professionals and shares what he is looking forward to this year in his new role.

28/03/2014

Type:Feature

WM Impact: Supporting tenants to find work

Whg tenant Neil Bumford had been out of work for two years and was struggling with rent arrears, household bills and low-self esteem. Carole Wildman of whg shares his story.

28/03/2014

Type:Feature

West Midland’s Regional Board chair’s report

Since taking over as chair in July last year it’s been a busy time for the CIH West Midlands Regional Board. The board is almost unrecognisable compared to this time last year with five new board members and four new co-optees. I think it shows just how well respected the CIH is at a national and regional level to attract really high calibre housing professionals to give up their time voluntarily to benefit our members.

28/03/2014

Type:Feature

Webinar video: Learning through experience

Find out more about this CIH member exclusive webinar with David Bramley, Education Officer, CIH

26/03/2014
 M

Type:Feature

Webinar video: Developing your people through a coaching culture

Find out more about the CIH member exclusive webinar with Yvonne Castle of YCChange Consultants Ltd

18/03/2014
 M

Type:Feature

CIH Scotland AGM 2014

The CIH Scotland 2014 annual general meeting took place at the SECC, Glasgow, as part of the CIH Scotland annual conference and exhibition on 12 March 2014.

13/03/2014
 M

Type:Feature

Annual membership survey

This month we're inviting members from across the UK to tell us their views about their membership and professional development. Entries can win their 2015 membership subscription in a prize draw.

10/03/2014
 M

Type:Feature

Webinar video: The legal considerations in letting homes at market rents

Find out more about the member exclusive webinar with Louise Leaver, partner – social housing finance and Nikki Lynds-Xavier, partner – housing management both from Winckworth Sherwood.

26/02/2014
 M

Type:Feature

Webinar video: Using social media to progress your career

Find out more about the member exclusive webinar with Paul Taylor from Bromford.

19/02/2014
 M

Type:Feature

Webinar video: Making effective use of adapted properties

Find out more about the member exclusive webinar with Charlotte Smith, Specialist Advisor in the CIH’s Making Best Use of Stock team.

12/02/2014
 M

Type:Feature

Eastern Outlook: Orwell sheltered housing hit by floods

When Levington Court in Lowestoft was hit by flooding in December staff went above and beyond the call duty to support residents, backed up by the efforts of the local community.

06/02/2014

Type:Feature

Eastern Outlook: Eastern Region Conference

Speakers at the Eastern Region Conference in November included BBC News home affairs editor Mark Easton, CIH President Paul Tennant and Terry Waite, who spent nearly five years in captivity after being kidnapped in Lebanon. New Board Chair Tracey Cassidy shares feedback from the event and explains how you can help shape this year’s conference.

06/02/2014

Type:Feature

Eastern Outlook: How does being a CIH member benefit me?

Tenant representative Reg Brine and tenant forum chairman Keith Wykes – both Eastern Regional Board members – say CIH membership helps them keep up to date with the latest housing issues, support people affected by welfare reform and learn new skills.

06/02/2014

Type:Feature

CIH North West Regional Board update

The North West Regional Board held its first meeting of 2014 on 21 January at LMH in Liverpool – Chair Andrei Szatkowski outlines the various issues that were discussed.

06/02/2014

Type:Feature

Webinar video: Building your resilience for success at work

Find out more about the member exclusive webinar with Ann Burton from Training by Design Ltd

05/02/2014
 M

Type:Feature

Could a tailored in-house course benefit your organisation?

Severnside Housing, Pinnacle PSG and Notting Hill Housing tell us about their experiences of the Level 3 Certificate in Housing Practice delivered as an in-house course.

04/02/2014

Type:Feature

Eastern Outlook: Royal recognition for tenant volunteer

Norwich City Council tenant Terry Adkin was recognised in 2014’s New Year Honours list for his tireless efforts as a tenant representative over the last 12 years.

30/01/2014

Type:Feature

Eastern Outlook: Meet your new board members

Following the AGM on 13 November 2013, we now have a new Eastern Regional Board - find out who's joined, who's taken on new roles and who's stepped down.

30/01/2014

Type:Feature

Eastern Outlook: Circle named best employer in the region

It was an exiting end to 2013 for Circle Housing as it picked up the ‘best employer’ award at the Eastern Daily Press Business Awards.

30/01/2014

Type:Feature

Points West: How will tenants deal with direct payments?

Last year GreenSquare took part in a government pilot project on shifting to direct payment of housing benefit with 400 tenants to see how families coped and how they managed their finances. Executive director Ann Cornelius explains the changes the group had to make and outlines the results.

30/01/2014

Type:Feature

Points West: Yarlington helping tenants to get online

Yarlington housing group in Yeovil was one of 12 landlords to receive funding from the Government’s Digital Deal, aimed at helping residents to get online and improve their skills. Find out how the project is getting on

30/01/2014

Type:Feature

Points West interview: CIH director of membership & education Judy Waugh

Find out what Judy’s top priorities are for 2014 and how South West members can get involved in shaping what CIH has to offer.

30/01/2014

Type:Feature

Points West: CIH SW student winners 2013 - 2014

Daniel Thompson and Michelle Betts have been crowned CIH students of the year in the south west region. Find out how Daniel was inspired to embark on a career in housing.

30/01/2014

Type:Feature

Points West: Housing stress doctor

Training and management consultant Phil Sweet’s regular blog provides training tips and advice for housing staff having to cope with the demands of welfare reform, antisocial behaviour and increasing rent arrears while still delivering excellent customer service. This time Phil is looking at how assertive you are and why it matters – start by taking this simple quiz.

30/01/2014

Type:Feature

Points West: Targeting tenancy fraud in social housing

Across the UK it is estimated that 98,000 housing association and council homes are occupied by someone who shouldn’t live there or have obtained the tenancy fraudulently. Cheltenham Borough Homes, Gloucester City Homes, Guinness Hermitage, Rooftop Housing, Severnvale Housing, Stroud District Council and Two Rivers Housing in Gloucestershire have pooled resources and knowledge to create the Gloucestershire Tenancy Fraud Forum (GTFF).

30/01/2014

Type:Feature

Points West: Building a brighter future for Plymouth

Plymouth's new Plan for Homes, which aims to deliver 1,000 new homes a year, was launched at a major summit in November 2013 organised by the South West Housing Initiative (SWHI) and Plymouth City Council.

30/01/2014

Type:Feature

Webinar video: Equality and diversity – breaking down barriers and mainstreaming diversity

Find out more about the member exclusive webinar with Kulbir Shergill, head of diversity and inclusion at Genesis and John Thornhill, senior policy and practice officer at CIH.

22/01/2014
 M

Type:Feature

New bedroom tax bulletin from the DWP

The Department for Work and Pensions has issued an urgent bulletin about the bedroom tax.

09/01/2014

Type:Feature

Webinar video: Thinking about the future of frontline housing roles

Find out more about the member exclusive webinar with Dr Jo Richardson, Principal Lecturer in the Centre for Comparative Housing Research at De Montfort University, Leicester.

18/12/2013
 M

Type:Feature

Webinar video: Commercial Skills – making commerciality a reality

Find out more about the member exclusive webinar with Yvonne Castle of YCChange Consultants.

10/12/2013
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Type:Feature

Webinar video: What will the autumn statement mean for housing?

Find out more about the member exclusive webinar from CIH director of policy, Gavin Smart.

06/12/2013
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Type:Feature

How online learning helped me to reach my career goals

Peter Fisher, senior accommodation officer for Ipswich Borough Council, chose to study online with CIH to gain the qualifications he needed to move into a management role. He tell us about his experiences of online learning with CIH.

06/12/2013

Type:Feature

Webinar video: Developing your local housing offer for health and wellbeing

Find out more about the member exclusive webinar with Domini Gunn, Director of Health & Wellbeing at CIH Consultancy

03/12/2013
 M

Type:Feature

Webinar video: Using your CIH membership to help you with your studies

Find out more about the member exclusive webinar from CIH’s Learning Team.

27/11/2013
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Type:Feature

Setting up a social lettings agency - how CIH can help

Is your organisation considering setting up a social lettings agency? Wrexham Borough Council and Solihull Community Housing explain how they benefitted from a CIH in-house course tailored to their needs.

15/11/2013

Type:Feature

Webinar video: Question time with Grainia Long

Find out more about the member exclusive webinar with Grainia Long, CIH chief executive.

12/11/2013
 M

Type:Feature

CIH members vote to approve changes

CIH members have voted to approve our annual subscriptions for 2014, a new Chair for our Audit and Risk Board and changes to three CIH byelaws.

05/11/2013
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Type:Feature

Webinar video: The new 'repairs paradigm'

Find out more about the member exclusive webinar with Shaun Aldis, Director of Property Services at Wolverhampton Homes.

22/10/2013
 M

Type:Feature

CIH events debrief papers

Below are debrief papers from our most recent events for you to download.

21/10/2013
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Type:Feature

Webinar video: ASB reforming powers and tools

Find out more about the member exclusive webinar with Chris Grose and Paul Lloyd.

17/10/2013
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Type:Feature

CIH members: Have your say

We’re inviting CIH members to take part in a ballot on three important areas from this week.

07/10/2013
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Type:Feature

Webinar video: Is your Data Protection Strategy good enough?

Find out more about the member exclusive webinar with Paula Tighe

30/09/2013
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Type:Feature

CIH members asked to approve new Chair for Audit and Risk Board

Members of the Chartered Institute of Housing (CIH) will be asked to approve a new Chair for the organisation’s Audit and Risk Board.

19/09/2013

Type:Feature

WM Impact: West Midlands AGM

This year's AGM was held on 18 July and was well-attended by current and past board members.

16/09/2013

Type:Feature

WM Impact: MNRI Annual Conference 2013

The Midlands Network for Resident Involvement is a network of resident involvement and community development staff that come together every other month to network, share good practice and find out about the latest developments in the world of housing.

16/09/2013

Type:Feature

WM Impact: Housing initiatives to improve health

How can housing organisations deliver health benefits to their customers in the face of an ageing population, dramatic cuts in NHS budgets and changing structures in health bodies?

16/09/2013

Type:Feature

WM Impact: Equality and diversity

Wolverhampton Homes has taken the lead on convening an equality and diversity practitioners group with the support of CIH and the Housing Diversity Network (HDN).

16/09/2013

Type:Feature

WM Impact: The Bromford Deal - 12 months on

It’s been more than a year since Bromford introduced the Bromford Deal – a ‘something for something’ approach which promises its customers a great home and a fantastic range of services but also asks them to agree to do some things in return.

16/09/2013

Type:Feature

WM Impact: Lift-off for housing scheme

A £2.5 million Wolverhampton housing development has moved one step closer to completion. Cranes began hoisting timber panels 45 feet into the air this summer at the Accord Group development in Bushbury.

16/09/2013

Type:Feature

WM Impact: Work with families grows

The role of housing associations in delivering support services to families in Worcestershire has grown significantly over the past few months.

16/09/2013

Type:Feature

WM Impact: New group structure for Severnside

Severnside Housing has put a new group structure in place in recognition of its continued growth and diversification.

16/09/2013

Type:Feature

Eastern Outlook: Regeneration study visit

A diverse group of Eastern Region members made up of representatives from private developers, a university, the HCA, housing associations and consultancies met at the Stonebridge Centre, otherwise known as the Hillside Hub, on a very warm morning in July. Our hosts were Hillside Housing Trust, part of the Hyde Group, based in Brent, London.

03/09/2013

Type:Feature

Eastern Outlook: Why I became a CIH Regional Board member

New Eastern Region Board member Amanda Marsh talks about the benefits of being a CIH member and why she decided to join the Eastern Region Board.

03/09/2013

Type:Feature

Eastern Outlook: Are you getting all you can from CIH?

If you have a friend or colleague who is a member of CIH but who hasn’t received Eastern Outlook or other CIH correspondence, it’s possible that they have updated their preferences to say they don’t want to receive any emails from us.

03/09/2013

Type:Feature

Eastern Outlook: A student's perspective

Resident involvement officer Matthew Weekes gives a student's perspective on Anglia Ruskin University’s Foundation Degree in Management of Social and Affordable Housing, which is accredited by CIH.

03/09/2013

Type:Feature

Eastern Outlook: Cambridge debate

The scene is set - above a busy Cambridge pub a group of CIH members full of copious amounts of pizza have come together and are eagerly awaiting the first regional debate event.

03/09/2013

Type:Feature

Eastern Outlook: Octavia Hill - the pioneer of social housing

Many of today’s principles of housing management have evolved from a pattern set by Octavia Hill, more than a century ago.

03/09/2013

Type:Feature

Eastern Outlook: Hong Kong bosses visit Cambridgeshire

Hong Kong housing officials have been on a fact-finding mission in South Cambridgeshire to see how council bosses deliver affordable homes for local people.

03/09/2013

Type:Feature

Karen Doran to leave the Chartered Institute of Housing

Karen Doran, director at the Chartered Institute of Housing’s (CIH) consultancy subsidiary, is leaving to take up a new role as assistant director of regulatory operations at the Homes and Communities Agency (HCA).

30/08/2013

Type:Feature

Audit and Risk Board annual report

CIH's Audit and Risk Board has published its first annual report. Get an update from Interim Chair Robin Lawler and read the report in full.

23/08/2013
 M

Type:Feature

Housing priorities - what do you think?

Take part in our survey to tell us what you think are the most important issues for the government to deal with.

23/08/2013
 M

Type:Feature

Things to do in August

In this feature, originally published in Conversations Inspired by Housing magazine, we look at 10 things you shouldn't miss this month.

12/08/2013
 M

Type:Feature

Webinar video: Fire safety in housing

Find out more about the member exclusive webinar with John Thornhill and Jan Taranczuk.

07/08/2013
 M

Type:Feature

What’s new with My CIH

This month, members and registered users will see the first phase of improvements to the My CIH login area. Find out what’s new, how it will enhance your experience on our site and how to give us your feedback on the changes.

01/08/2013

Type:Feature

Member survey - CIH magazine

In July 2012, we relaunched CIH magazine, our member magazine (this is not Inside Housing, but is published as an insert to Inside Housing magazine every other month). A year on, we'd like to know what you think of your magazine - please take just 5 minutes to answer the following questions.

31/07/2013
 M

Type:Feature

Webinar: Fire safety in housing

Find out more about the member exclusive webinar with John Thornhill and Jan Taranczuk, and register on the button below.

16/07/2013
 M

Type:Feature

Day two at Housing 2013

Read all the highlights, see the photos and film clips from day two at Manchester Central.

27/06/2013

Type:Feature

Day one at Housing 2013

Thousands joined us as we opened the doors at Manchester Central on Tuesday. Here are the highlights from day one at Housing 2013.

26/06/2013

Type:Feature

Webinar video: Preventing and Tackling Tenancy Fraud

Find out more about the member exclusive webinar with tenancy fraud expert Fleur Priest-Stephens.

21/06/2013
 M

Type:Feature

Preventing and tackling tenancy fraud

Find out more about the member exclusive webinar with expert Fleur Priest-Stephens.

04/06/2013
 M

Type:Feature

Webinar video: practical approaches to welfare reform

If you missed our second member exclusive webinar with making best use of stock expert, Melanie Rees, then here's your chance to watch the video.

16/05/2013
 M

Type:Feature

Rising Star Peter Bond: Campaign update

Peter Bond, one of this year's Rising Stars finalists, outlines how he has found the competition so far and what's in store for the weeks ahead.

13/05/2013

Type:Feature

Another opportunity for social housing providers: The changing school environment

Sarah Morton, one of the three finalists in Rising Stars 2013, explores how the changing school environment could be an opportunity for the housing industry to engage with children and young people.

13/05/2013

Type:Feature

A Rising Star’s top tips for communicating effectively with young people

People say that teenagers make the toughest audiences. Catherine Attenborough, one of this year’s Rising Stars finalists, shares what she’s learned about communicating effectively with this age group during the competition.

13/05/2013

Type:Feature

Message to all CIH members

This statement was made at the CIH AGM by Turlogh O’Brien, chair of the Governing Board, on 1 May 2013.

01/05/2013
 M

Type:Feature

Scotland Conference: Day three

The final day of CIH Scotland's Annual Conference and Exhibition 2013 opened with an address from Chief Executive Grainia Long and a keynote session on ending the recession. Other highlights included an interview with Professor Duncan Maclennan from St Andrew's University, and sub-plenaries on welfare reform, the green deal, and vulnerable communities.

15/03/2013

Type:Feature

Scotland Conference: Day two

Day two of CIH Scotland's Annual Conference and Exhibition 2013 featured a debate on the implications of greater powers for Scotland, an interview with Chair of the Scottish Housing Regulator, Kay Blair, and a session focusing on how we can make affordable housing for all a priority.

13/03/2013

Type:Feature

In-house qualifications are a huge success!

Our Level 2 Certificate in Housing Practice is the one of the most popular qualifications we run. In 2011, we started to deliver our qualifications in-house, enabling housing organisations to train several employees at the same time, at a date and location convenient to them.

06/08/2012

Type:Feature

Three great topics, three amazing offers!

Linking in with our year of practice we have created some exciting offers to make it even easier to improve with us. With special offers on our great range of events around ASB, welfare reform and allocations, make sure you and your organisation don't miss out!

12/07/2012

Type:Feature

A distance learning student's story

Elsa Ward has been working in homelessness services for more than 16 years and we wanted to find out how her CIH distance learning studies has helped her career.

05/07/2012

Type:Feature

Right to buy agreement deadline approaching

In March the government announced a reinvigorated policy on right-to-buy and one-for-one replacement. Agreements have now been sent to councils, and the deadline to sign is fast approaching.

21/06/2012

Type:Feature

Depooling – what are the challenges?

CIH consultant, David Smethurst, has worked as a frontline practitioner in housing for 20 years. In an attempt to uncover the confusion around depooling, David provides us with an insight into what depooling is, how it can create problems and why it’s important.

26/03/2012

Type:Feature

Don't miss your chance to vote for CIH Vice President

The closing date for the receipt of ballot papers is Monday 30 January at 6pm

26/01/2012

Type:Feature

Financing the future

Neil Merrick investigates approaches to funding new social and affordable housing around the UK and finds significant differences

25/01/2012

Type:Feature

Vice President candidates question and answer session

On 18 January 2012, CIH hosted a question and answer session with the Vice President candidates to help members decide how to vote.

20/01/2012

Type:Feature

The Housing Strategy - In-depth comment

In-depth coverage and comment from Abigail Davies, Steve Partridge, Domini Gunn and Karen Doran on the government's Housing Strategy for England.

23/11/2011

Type:Feature

Latest learners from Gypsy and Traveller course graduate

A CIH course helps achieve positive outcomes for Gypsies and Travellers.

16/11/2011

Type:Feature

The future for tenant scrutiny

John Thornhill examines the latest developments in tenant scrutiny and how housing organisations can make it a success.

14/11/2011

Type:Feature

New qualification will help tenants live more sustainably

CIH has developed a new qualification to help residents reduce their carbon footprint.

09/11/2011

Type:Feature

Housing organisations are opening up to disabled professionals

A scheme from CIH is helping disabled people to work in housing.

07/11/2011

Type:Feature

Welfare reform

What will the Welfare Reform Bill mean for tenants and housing organisations.

26/10/2011

Type:Feature

Making a positive difference

Housing and Disability Equality - A New Approach. This article first appeared in the January 2010 issue of 'Housing' the magazine for CIH members.

05/02/2010

Type:Feature

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Spokespeople

We have lots of experts who love to talk about housing.  If you would like us to comment, please give us a call

Grainia Long
Chief Executive