Our work is driven by a passionate belief that our contribution as housing professionals is vital to making communities great places to live and work. Our unique position as the voice of the sector gives the people that work for us great opportunities to shape the future of housing. We’re looking for the best of the best to join us.
- Job title: Policy manager – regional engagement and devolution
- Band: 3
- Salary: £47,045 - £50,365
- Location: Hybrid – Home/CIH office (Coventry)
- Hours: 35 hours per week
- Closing date: Thursday 16 October 2025 at midday
We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change.
With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.
- Job title: Membership retention officer
- Band: 6
- Salary: £29,201 - £31,907
- Location: Hybrid – Home/CIH office (Coventry)
- Hours: Full time 35 hours per week
- Closing date: Friday 17 October 2025 at midday
Are you passionate about building meaningful relationships and delivering exceptional member experiences? Join CIH as a member retention officer and play a pivotal role in shaping the future of our growing membership community.
You will support our strategic objective of increasing year-on-year member retention through proactive engagement, insight-led strategies, and a deep understanding of our members' needs.
- Job title: Housing Academy tutor
- Band: 5
- Salary: £34,508 - £37,853
- Location: Hybrid – Home/CIH office (Coventry)
- Hours: 35 hours per week
- Closing date: Sunday 26 October 2025
We are seeking talented individuals to join our Housing Academy team during an exciting period for the Housing sector. The Housing Academy is a registered training provider dedicated to supporting professional development through qualifications from Level 2 to Level 5, delivered online, face-to-face, or blended.
The role involves delivering high-quality learning and assessment, supporting quality assurance, developing learning materials, and enhancing the learner experience through tailored support and feedback.
- Job title: External quality assurer
- Reporting to: Quality assurance officer
- Location: Home-based with occasional travel
- Closing date: 30 November 2025
This is a key role in the Chartered Institute of Housing's Awarding Organisation and a great opportunity for you to use your housing experience and knowledge to assess. A recognised Housing, or Housing-related qualification is essential along with an assessor’s qualification.
The successful applicant will be responsible for remote assessing against predetermined criteria to ascertain a final grade.
The commitment will vary, dependent upon the number of assessments allocated and will require attendance at a minimum of one training event per year. This is a home-based role which may require occasional travel.
Assessors work on a self-employed/freelance basis. Roles at CIH in this capacity do not constitute partnerships or contracts of employment.
To apply or for more information including job description, email: quality.assurance@cih.org.
Benefits that make a real difference
We want you to enjoy working at CIH, so it’s really important to us that we offer benefits that you value. Take a look below at some of the things you can take advantage of when you join us:*
- 25 days holiday, plus eight bank holidays as standard (pro-rated for part-time colleagues) plus, gifted days off over Christmas and New Year
- Flexible working to accommodate your work and personal commitments – we value outcomes and recognise that everyone has a unique working style
- Holiday purchase scheme.
- Access to our employee assistance programme for life’s challenges
- Policies to support you with big life changes or difficult times, such as the menopause and caring responsibilities
- Enhanced maternity and paternity packages
- Private health care with the option to purchase for family members
- Generous sick pay allowance
- Financial support for eye test and help with the cost of glasses
- Cycle to work scheme.
- Access to CIH benefits, including our employee discount portal, Let’s Connect – tech scheme, and gym membership discounts
- Income protection scheme in case of extended period of illness
- Death in service benefit equivalent to three times your salary
- Helping you save for the future by contributing to a defined contribution pension scheme
- Access to Stream – a financial wellbeing platform to help you manage your wages.
- Full CIH membership – access all our member-exclusive content to build your housing knowledge
- A commitment to your professional development
- A flexible office space encouraging collaborative working.
We embrace hybrid working and encourage everyone in CIH to work from a location that suits them and our business needs.
No role is exclusively remote. Organisational cohesiveness is important to our overall performance; we value the benefits of coming together with colleagues to enable the cohesiveness of teams, departments, and collaborative working across CIH. This, and our operating model, means that there will be times when you are required to go to your local office, another CIH office, or another location such as a CIH event.
Your contracted office will usually be the CIH office that is the closest to where you live. CIH office locations can be found here – Contact details | Chartered Institute of Housing (CIH)
If you have any questions about our hybrid working policy or live more remotely, please contact us to ask how this would work in practice for the role you are applying for.
*Subject to availability in Republic of Ireland
