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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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Training

Learning with CIH

There's loads of ways to learn with us.  You can book on one of our programmed open courses, study for a qualification with us or book any of our great courses (or a bespoke programme) to be delivered in-house.


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A modern approach to tackling new causes of homelessness

14 December 2015, London

A modern approach to tackling new causes of homelessness

06 October 2015, Coventry

Addressing dampness and rot and their health implications

15 September 2015, Edinburgh

Attention training - train your mind using mindfulness to manage your work and personal life more effectively

30 September 2015, London

Benefits for EEA nationals

27 November 2015, London

Careers and opportunities in housing (Level 2)

3 November 2015, Cardiff

CIH Level 2 Certificate in Housing Practice

10 September 2015, Edinburgh

Community development: being effective (Level 3)

10 December 2015, Cardiff

Condensation, dampness and mould growth

10 September 2015. Coventry

Condensation, dampness and mould growth

4 December 2015, London

Condensation, dampness and mould growth

29 October 2015, London

Construction and maintenance of houses(Level 2)

17 and 18 November 2015, Cardiff

Customer care in housing (Level 2)

6 October  2015, Cardiff

Customer care skills for challenging customers

Date: Wednesday 4 November 2015

Location: the Housing Agency, 53 Mount Street Upper, Dublin 2

Time: 09:30-16:00

Customer care skills for challenging customers

3 November 2015, Belfast

Customer care skills for difficult situations

3 December 2015, Glasgow

Dealing with management companies and service charges

26 November 2015, Belfast

Ending a private tenancy

22 October 2015, Belfast

Estate management

16 September 2015, Edinburgh

Foreign nationals and rights to housing assistance

8 December 2015, Glasgow

Foreign nationals and rights to housing assistance

24 September 2015, Edinburgh

Frontline Futures: coaching the frontline

10 December 2015, Edinburgh

Frontline Futures: commercial head, social heart

22 September 2015, Edinburgh

Frontline Futures: resilience at the front line

28 October 2015, Edinburgh

Health and Safety for Maintenance and Housing Staff

8 September 2015, Cardiff

Homeowner Housing Panel - part I, factoring made simple

25 November 2015, Glasgow

Homeowner Housing Panel - part II, understanding panel decisions

25 November 2015, Glasgow

Housing options: advising on tenancy matters in the private rented sector

8 October 2015, Edinburgh

Introduction to anti social behaviour

09 October 2015, Coventry

Introduction to anti-social behaviour

10 November 2015, London

Introduction to development and regeneration

8 September 2015, London

Introduction to development and regeneration

16 November 2015, Coventry

Introduction to development and regeneration

8 December 2015, London

Introduction to homelessness

10 December 2015, Coventry

Introduction to homelessness

9 November 2015, London

Introduction to housing

18 November 2015, Glasgow

Introduction to housing for new staff

24 November 2015, Coventry

Introduction to housing for new staff

16 October 2015, London

Introduction to property inspection

12 November 2015, London

Introduction to welfare benefits

22 October 2015, London

Leading change and making a difference: frontline futures

September 2015, Cardiff

Level 2 certificate in housing practice

3 September, 6 October, 3 November, 1 December 2015, Cardiff

Level 3 Award in Housing Practice

September 2015, Belfast

Level 3 Cert in Housing Maintenance

September 2015, Belfast

Level 3 Cert in Housing Practice

September 2015, Belfast

Level 3 Cert in Supporting Homeless People

December 2015, Belfast

Level 3 certificate in housing services

7 October 2015, Cardiff

NEW! Level 4 Certificate for the Housing Profession

September 2015, Belfast

Reducing rent arrears by maximising housing benefit entitlement and minimising problems

30 September 2015, Glasgow

Rent arrears prevention and management

Date: 16th November 2015

Location: the Housing Agency, 53 Mount Street Upper, Dublin 2

Time: 09:30 - 16:00

Lunch and refreshments will be provided

Repairs reporting skills

26 November 2015, Glasgow

Safeguarding adults and children

5 October 2015, London

Social housing in Wales: an introduction (Level 2)

6 October 2015, Cardiff

Supporting tenants to reduce energy costs

27 October 2015, Glasgow

Sustainable tenancies

17 November 2015, London

Sustainable tenancies

21 September 2015, London

Tenant participation using a community development approach

3 September 2015, Edinburgh

Understanding hoarding

Date: Wednesday 14 October

Location: the Housing Agency, 53 Mount Street Upper, Dublin 2

Time: 09:30 - 16:00

Lunch and refreshments will be provided

Understanding hoarding

13 October 2015, Belfast

Understanding hoarding

12 November 2015, Coventry

Understanding hoarding

23 October 2015, London

Universal Credit

15 September 2015, Belfast

Universal Credit - the key risks to rent collection, arrears control and debt recovery explained

5 November 2015, Glasgow

Voids management

Date: 5th November 2015

Location: The Housing Agency, 53 Mount Street Upper, Dublin 2

Time: 09:30 - 16:00

Lunch and refreshments will be provided

Voids management

6 October 2015, Glasgow

Working in housing: developing your skills (Level 2)

1 December 2015, Cardiff

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Four day managers programme

London
Day 1 - 10 November 2015
Day 2 - 10 December 2015
Day 3 - 20 January 2016
Day 4 -11 February 2016

Four day managers programme

London
Module 1 - 22 September 2015
Module 2 - 20 October 2015
Module 3 - 18 November 2015
Module 4 - 8 December 2015

Frontline futures: leading the frontline of the future

18th November 2015, Edinburgh

Governance

27 November 2015, Coventry

Governance

12 October 2015, London

Introduction to management

London
Module 1 - 25 November 2015
Module 2 - 14 January 2016
Module 3 - 23 February 2016

Professional practice skills for housing (Level 3)

7 October 2015, Cardiff

Scrutiny - the next level

05 November 2015, Coventry

Scrutiny - the next level

11 December 2015, London

Strategic leadership in a commercial environment programme

The programme will be delivered at  Forest of Arden Marriott Hotel and Country Club

  • Module 1: 6 - 7 October 2015
  • Module 2: 3 - 4 November 2015
  • Module 3: 2 - 3 December 2015

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Data protection in practice

3 November 2015, Edinburgh

Guide to developing policies and procedures

16 September 2015, Coventry

Guide to developing policies and procedures

19 November 2015, London

Guide to developing policies and procedures

4 September 2015, London

Housing (Wales) Act 2014: the essentials

1:30 - 4:30pm, 26 November 2015, Cardiff

Housing (Wales) Act 2014: the essentials

9:30 - 12:30 pm, 26 November 2015,Cardiff

Involving housing service users: how and why (Level 3)

12 January 2016, Cardiff

Managing neighbourhoods (Level 3)

6 January 2016, Cardiff

Policy update

7 December 2015, London

Regeneration and renewal: policy and strategic frameworks (Level 3)

19 November 2015, Cardiff

Rent arrears cases after the welfare reforms

15 September 2015, Coventry

Rent arrears: prevention and management (Level 3)

2 December 2015, Cardiff

Right to buy and right to acquire

09 December 2015, Coventry

Right to buy and right to acquire

9 October 2015, London

Setting up a social lettings agency

6 November 2015, London

Universal credit update: member seminar

13 October 2015, Cardiff

Universal credit update: member seminar

18 September 2015, Mold, Flintshire

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Anti social behaviour - case management

19 October 2015, London

Anti social behaviour - case management

18 September 2015, Coventry

Fixed term tenancies

13 October 2015, Coventry

Fixed term tenancies

16 November 2015, London

Fixed term tenancies

29 September 2015, London

Housing law in Wales

15 March 2016, Cardiff

Housing law in Wales

8 December 2015, Cardiff

Housing law: evictions

12 November 2015, Edinburgh

Housing law: factoring and property management

1 October 2015, Edinburgh

Housing law: homelessness

29 September 2015, Edinburgh

Housing law: introduction to tenancy law

22 October 2015, Edinburgh

Housing management law update

03 November 2015, Coventry

Housing management law update

20 October 2015, London

Introduction to housing management law

27 November 2015, Coventry

Introduction to housing management law

28 September 2015, London

Introduction to leasehold management

3 November 2015, London

Introduction to leasehold management

27 November 2015, Coventry

Occupancy, tenure and lettings (Level 3)

11 November 2015, Cardiff

Rent arrears cases after the welfare reforms

13 November 2015, London

Restorative justice - effective conflict resolution

4 November 2015, London

Succession, assignment and exchange

14 October 2015, Coventry

Succession, assignment and exchange

1 December 2015, London

Succession, assignment and exchange

16 September 2015, London

Understanding mental illness and learning disability in anti-social behaviour and housing management

22 October 2015, Coventry

Understanding mental illness and learning disability in anti-social behaviour and housing management

11 December 2015, London

 

Get in touch

Contact our team to find out more:

England
E: in.house@cih.org
T: 024 7685 1700 - option 1

Northern Ireland
E: ruth.allen@cih.org
T: 028 9077 8222

Scotland
E: scotland.learn@cih.org
T: 0131 225 4544

Wales
E: dysguCIH@cih.org
T: 029 2076 5760

 

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