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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly, stimulating environment, our courses bring together formal training with day-to-day experience, including lots of references to work and the real-life problems and issues delegates face. Small groups mean delegates benefit from a high level of interaction with peers and trainers alike, and content informed by CIH's policy and practice expertise ensures they leave with a greater understanding of current housing issues.


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Addressing dampness and rot and their health implications 

14 September 2017, Edinburgh

Be bold in your career October 

The course begins on Monday 02 October 2017 and takes between eight and 10 weeks to complete. The final date for registrations will be Thursday 28 September 2017.

Community development: being effective 

14 December 2017, Cardiff

Cultural competency: Working with people from different backgrounds 

9 November 2017, Edinburgh

Data Protection Training 

12 September 2017, Belfast

Dealing with difficult conversations M 

22 September 2017, London

Dementia awareness 

13 September 2017, Coventry

Effectively tackling anti social behaviour 

11 September 2017, Coventry

Effectively tackling anti social behaviour 

14 November 2017, London

Equality and diversity for housing professionals 

Register by 27 April 2017 to access online materials

Assignment to be submitted 8 June 2017

Estate management 

6 December 2017, Glasgow

Estate Management - Dublin 

19 September 2017

Fire safety in administrative and residential buildings - Dublin 

30 August 2017

First tier tribunal part I: factoring made simple 

22 November 2017, Glasgow

First tier tribunal part II: understanding panel decisions on factoring 

22 November 2017, Glasgow

Frontline futures: leading change and making a difference 

Start 27 September 2017, Cardiff

Hoading disorder: an understanding 

24 October 2017, Cardiff

Improving tenancy sustainment 

12 December 2017, Glasgow

Improving tenancy sustainment 

7 September 2017, Edinburgh

Introduction to development and regeneration 

17 November 2017, London

Introduction to homelessness 

15 September 2017, Coventry

Introduction to housing 

28 November 2017, Glasgow

Introduction to housing for new staff 

8 November 2017, London

Introduction to social housing 

When: 25 May 2017

Where: CIH Northern Ireland, Carnmoney House, Edgewater Office Park, Belfast, BT3 9JQ

Leasehold management 

14 November 2017, Cardiff

Managing challenging behaviour 

12 September 2017, Edinburgh

Managing challenging calls for contact centre staff 

1 November 2017, Edinburgh

Managing professional boundaries 

21 September 2017, Edinburgh

Mental health in housing practice 

4 October 2017, Glasgow

Repairs reporting skills 

23 November 2017, Glasgow

Safeguarding vulnerable adults 

5 September 2017, Glasgow

Supporting adults with mental capacity issues 

8 November 2017, Edinburgh

Supporting people to live well with dementia 

22 August 2017, Glasgow

Supporting refugees and sustaining tenancies 

26 September 2017, Edinburgh

Tenant participation using a community development approach 

30 November 2017, Edinburgh

The housing rights of non-UK nationals 

12 October 2017 - Edinburgh

Understanding hoarding 

09 November 2017, Coventry

Understanding hoarding 

15 September 2017, London

Understanding refugee rights 

29 August 2017, Glasgow

Universal credit: Key risks to rent collection, arrears control and debt recovery explained 

5 October 2017, Glasgow

Voids management 

26 October 2017, Edinburgh

Working alone in safety 

28 September 2017, Edinburgh

Working with interpreters 

13 September 2017 - Edinburgh

Working with separated childen 

13 December 2017 - Edinburgh

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Data protection in practice 

19 September 2017, Glasgow

Involving housing service users: how and why 

11 January 2018, Cardiff

Managing neighbourhoods 

21 November 2017, Cardiff

Rent arrears: prevention and management 

6 February 2018, Cardiff

Resident scrutiny 

12 December 2017, London

Resident scrutiny 

20 October 2017, Coventry

Right to buy and right to acquire 

12 October 2017, Coventry

Right to buy and right to acquire 

14 August 2017, London

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Fixed term tenancies 

5 October 2017, London

Homelessness Reduction Act 2017 

Housing law in Wales 

12 October 2017, Cardiff

Housing law: anti-social behaviour 

16 November 2017, Edinburgh

Housing Law: evictions 

25 October 2017, Edinburgh

Housing law: factoring and property management 

27 July2017, Edinburgh

Housing Law: Factoring and property management 

5 December 2017, Glasgow

Introduction to housing management law 

01 December 2017, Coventry

Introduction to housing management law 

26 October 2017, London

Introduction to leasehold management 

24 August 2017, London

Introduction to leasehold management 

7 December 2017, London

Occupancy, tenure and lettings 

14 December 2017, Cardiff

Rent arrears cases after the welfare reforms 

20 September 2017, London

Succession, assignment and exchange 

14 December 2017, Coventry

Succession, assignment and exchange 

18 October 2017, London

Sustainable tenancies 

28 July 2017, Worthing

Understanding mental health 

24 November 2017, London

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Building resilience at the frontline 

8 September 2017, London

Building resilience at the frontline 

08 December 2017, Coventry

Building resilience at the frontline 

13 October 2017, Coventry

Coaching skills for managers 

21 September 2017, London

Contract Law 

29 September 2017, Coventry

Contract law 

20 November 2017, London

Delivering strategic asset management 

September 2017, Cardiff

Developing others with coaching and feedback 

22 August 2017, London

Effective management in housing programme 

London
Day 1 - 3 October 2017
Day 2 - 7 November 2017
Day 3 - 5 December 2017
Day 4 - 16 January 2018

Facilitating meetings that work 

12 September 2017, London

Frontline futures: leading change and making a difference 

Start 27 September 2017, Cardiff

Inspirational leadership (Pioneer programme level 1) 

September 2017, South Wales

Introduction to management 

25 September 2017, London

Motivation 

20 October 2017, London

Presenting with impact 

24 October 2017, London

Restorative justice 

24 August 2017, London

Restorative justice 

19 October 2017, London

Transactional analysis 

22 November 2017, London

Transformational leadership 

8 December 2017, London

Transformational leadership (Pioneer programme level 2) 

Starts 12th September 2017, South Wales

Transformational leadership (Pioneer programme level 2) 

Starts 25th September 2017, North Wales

Women at work and building a womens network 

28 November 2017, London

 

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Qualifications, training and CPD from CIH housing academy - the home for housing knowledge and skills.

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