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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly, stimulating environment, our courses bring together formal training with day-to-day experience, including lots of references to work and the real-life problems and issues delegates face. Small groups mean delegates benefit from a high level of interaction with peers and trainers alike, and content informed by CIH's policy and practice expertise ensures they leave with a greater understanding of current housing issues.


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Addressing dampness and rot and their health implications 

14 September 2017, Edinburgh

Be bold in your career 

The course begins on Monday 30 January 2017 and takes between eight and 10 weeks to complete.

Community development being effective 

9 May 2017, Cardiff

Cultural competency: Working with people from different backgrounds 

9 November 2017, Edinburgh

Cultural competency: Working with people from different backgrounds 

28 February 2017, Glasgow

Dealing effectively with tenant complaints 

1 March 2017, Housing Agency, Dublin

Dealing with complaints 

4 April 2017, Belfast

Developing high-performance housing teams 

26 January 2017, Belfast

Effectively tackling anti social behaviour 

11 September 2017, Coventry

Effectively tackling anti social behaviour 

28 April 2017, Coventry

Effectively tackling anti social behaviour 

28 February 2017, London

Effectively tackling anti social behaviour 

14 November 2017, London

Estate management 

6 December 2017, Glasgow

Estate management 

20 June 2017, Edinburgh

Frontline futures: leading change and making a difference 

23 February 2017, Cardiff

Frontline futures: Leading change and making a difference 

Starts April 2017

Hoading disorder: an understanding 

24 October 2017, Cardiff

Hoarding disorder: an understanding 

20 June 2017, Cardiff

Homeowner housing panel part I: Factoring made simple 

22 November 2017, Glasgow

Homeowner Housing Panel part I: Factoring made simple 

23 May 2017, Edinburgh

Homeowner housing panel part II: Understanding panel decisions 

22 November 2017, Glasgow

Homeowner housing panel part II: Understanding panel decisions 

23 May 2017, Edinburgh

How to maximise rental income through universal credit and housing benefit 

7 June 2017, Edinburgh

How to plan strategically 

17 May 2017, Edinburgh

Improving tenancy sustainment 

12 December 2017, Glasgow

Improving tenancy sustainment 

7 September 2017, Edinburgh

Improving tenancy sustainment 

1 February 2017, Glasgow

Introduction to development and regeneration 

05 April 2017, Coventry

Introduction to development and regeneration 

24 February 2017, London

Introduction to development and regeneration 

17 November 2017, London

Introduction to homelessness 

15 September 2017, Coventry

Introduction to homelessness 

20 July 2017, London

Introduction to homelessness 

18 April 2017, London

Introduction to housing 

29 November 2017, Glasgow

Introduction to housing 

9 May 2017, Edinburgh

Introduction to housing for new staff 

09 May 2017, Coventry

Introduction to housing for new staff 

24 March 2017, London

Introduction to housing for new staff 

15 June 2017, London

Introduction to housing for new staff 

8 November 2017, London

Lunch and Learn - Tenant Involvement 

15 February 2017, Housing Agency, Dublin

Lunch and Learn - gearing up for the supply challenge in Rebuilding Ireland 

9 March 2017, Housing Agency, Dublin

Managing challenging behaviour 

12 September 2017, Edinburgh

Managing challenging behaviour 

19 April 2017, Glasgow

Managing challenging calls for contact centre staff 

1 November 2017, Edinburgh

Managing challenging calls for contact centre staff 

22 June 2017, Glasgow

Managing professional boundaries 

21 September 2017, Edinburgh

Managing professional boundaries 

16 February 2017, Glasgow

Mediation skills 

27 April 2017, Edinburgh

Mental health in housing practice 

1 March 2017, Edinburgh

Mental health in housing practice 

4 October 2017, Glasgow

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Fixed term tenancies 

23 February 2017, Coventry

Fixed term tenancies 

28 July 2017, London

Fixed term tenancies 

5 October 2017, London

Homelessness and allocations 

17 February 2017, London

Housing law in Wales 

12 October 2017, Cardiff

Housing law in Wales 

7 June 2017, Cardiff

Housing law: anti-social behaviour 

16 November 2017, Edinburgh

Housing Law: Anti-social behaviour 

11 May 2017, Glasgow

Housing Law: evictions 

25 October 2017, Edinburgh

Housing law: evictions 

25 May 2017, Glasgow

Housing law: factoring and property management 

27 July2017, Edinburgh

Housing law: factoring and property management 

26 April 2017, Edinburgh

Housing Law: Factoring and property management 

5 December 2017, Glasgow

Housing law: Introduction to tenancy law 

4 May 2017, Edinburgh

Introduction to housing management law 

01 December 2017, Coventry

Introduction to housing management law 

08 May 2017, Coventry

Introduction to housing management law 

26 October 2017, London

Introduction to housing management law 

7 July 2017, London

Introduction to leasehold management 

16 March 2017, Coventry

Introduction to leasehold management 

24 August 2017, London

Introduction to leasehold management 

18 May 2017, London

Introduction to leasehold management 

7 December 2017, London

Occupancy, tenure and lettings 

16 March 2017,Cardiff

Rent arrears cases after the welfare reforms 

15 June 2017, Coventry

Rent arrears cases after the welfare reforms 

20 September 2017, London

Right to buy: an understanding 

15 February 2017, Cardiff

Succession, assignment and exchange 

14 December 2017, Coventry

Succession, assignment and exchange 

24 July 2017, Coventry

Succession, assignment and exchange 

26 Aril 2017, London

Succession, assignment and exchange 

18 October 2017, London

Understanding mental health 

06 July 2017, Coventry

Understanding mental health 

19 April 2017, Coventry

Understanding mental health 

24 November 2017, London

Understanding mental health 

22 February 2017, London

 

Learn something new with CIH housing academy

Qualifications, training and CPD from CIH housing academy - the home for housing knowledge and skills.

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