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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards
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2 day energy performance certificates assessor training
3 & 4 October, Glasgow
Type:Training course
Abandonment and illegal occupancy
10 September 2013, London
Type:Training course
Abandonment and illegal occupancy
4 July 2013, London
Type:Training course
Abandonment and illegal occupancy
12 August 2013, Manchester
Type:Training course
Alzheimer's support, intervention and support planning
20 November 2013, Manchester
Type:Training course
Alzheimer's support, intervention and support planning
16 October 2013, Birmingham
Type:Training course
Alzheimer's support, interventions and support planning
25 September 2013, London
Type:Training course
18 July 2013, London
Type:Training course
17 September 2013, London
Type:Training course
21 August 2013, Manchester
Type:Training course
28 June 2013, Birmingham/Solihull
Type:Training course
4 December 2013, Glasgow
Type:Training course
Careers and opportunities in housing - Level 2 Certificate in Housing
15 October 2013, CIH Cymru, Cardiff
Type:Training course
Careers and opportunities in housing - Level 2 Certificate in Houisng
24 July 2013, The Interchange, Colwyn Bay
Type:Training course
Challenging behaviour in sheltered housing
4 December 2013, London
Type:Training course
Challenging behaviour in sheltered housing
13 November 2013, Manchester
Type:Training course
Challenging behaviour in sheltered housing
16 October 2013, Birmingham/Solihull
Type:Training course
Challenging behaviour in sheltered housing
11 September 2013, London
Type:Training course
CIH level 2 certificate in housing maintenance
5 Day Qualification
Type:Training course
CIH level 2 certificate in housing practice
4 Day Qualification
Type:Training course
CIH level 3 certificate in housing practice
8 Day Qualification
Type:Training course
Collecting former tenant arrears
29 May 2013, London
Type:Training course
Collecting former tenants arrears
26 September 2013, London
Type:Training course
Collecting former tenants arrears
26 September 2013, London
Type:Training course
Collecting former tenants arrears
30 July 2013, London
Type:Training course
Collecting former tenants arrears
18 June 2013, Birmingham/Solihull
Type:Training course
Condensation, Dampness and Mould Growth
14 August 2013, Birmingham/Solihull
Type:Training course
Condensation, Dampness and Mould Growth
11 July 2013, Birmingham/Solihull
Type:Training course
Condensation, Dampness and Mould Growth
11 June 2013, Birmingham/Solihull
Type:Training course
Creating the process improvement environment
11 September 2013, Edinburgh
Type:Training course
Customer Care in the Housing Context - Level 2 Certificiate in Housing
12 June 2013, The Interchange, Colwyn Bay
Type:Training course
Customer Care in the Housing Context - Level 2 Certificate in Housing
3 September 2013, CIH Cymru, Cardiff
Type:Training course
Customer Service for Frontline Staff
9 July 2013, North Wales
Type:Training course
Customer Service for Frontline Staff
2 October 2013, CIH Cymru, Cardiff
Type:Training course
Decanting tenants and leaseholders
26 September 2013, London
Type:Training course
Decanting tenants and leaseholders
18 July 2013, Birmingham/Solihull
Type:Training course
Decanting tenants and leaseholders
19 June 2013, London
Type:Training course
Delivering Accountability and Involvement
16 July 2013, North Wales
Type:Training course
Delivering Accountability and Involvement
24 June 2013, CIH Cymru, Cardiff
Type:Training course
Developing Skills for Working in Housing - Level 2 Certificate in Housing
19 June 2013, CIH Cymru, Cardiff
Type:Training course
Developing Skills for Working in Housing - Level 2 Certificate in Housing
19 June 2013, The Interchange, Colwyn Bay
Type:Training course
Developing tenancy skills for new and existing customer
25 September 2013, London
Type:Training course
Developing tenancy skills for new and existing customers
August 14 2013, Manchester
Type:Training course
Developing tenancy skills for new and existing customers
October 9 2013, Birmingham/Solihull
Type:Training course
15 August 2013, Manchester
Type:Training course
17 July 2013, London
Type:Training course
20 June 2013, Birmingham/Solihull
Type:Training course
10 September 2013, West Wales
Type:Training course
17 July 2013, North Wales
Type:Training course
Drug abuse and misuse - A course for housing staff
7 November 2013, Manchester
Type:Training course
Drug abuse and misuse - A course for housing staff
22 October 2013, Birmingham
Type:Training course
Drug abuse and misuse - A course for housing staff
27 September 2013, London
Type:Training course
Empty Homes: Bringing the Private Sector Back into Use
9 2013, CIH Cymru, Cardiff
Type:Training course
Empty Homes: Bringing the Private Sector Back into Use
6 June 2013, North Wales
Type:Training course
Equalities and working cross culturally - morning session
22 October 2013, Edinburgh
Type:Training course
Equalities data gathering and monitoring briefing - afternoon session
22 October 2013, Edinburgh
Type:Training course
Equality, diversity & inclusion in housing
12 September 2013, London
Type:Training course
Equality, diversity and inclusion in housing
10 July 2013, London
Type:Training course
Equality, diversity and inclusion in housing
7 August 2013, Manchester
Type:Training course
17 September 2013, London
Type:Training course
09 July 2013, Birmingham
Type:Training course
Birmingham/Solihull Day 1 - 21 June 2013 Day 2 - 15 July 2013 Day 3 - 13 September 2013 Day 4 - 21 October 2013
Type:Training course
London Day 1 - 13 September 2013 Day 2 - 15 October 2013 Day 3 - 22 November 2013 Day 4 - 6 December 2013
Type:Training course
5 June 2013, West Wales
Type:Training course
11 July 2013, North Wales
Type:Training course
3 September 2013, London
Type:Training course
26 July 2013, Birmingham/Solihull
Type:Training course
4 July 2013, Manchester
Type:Training course
10 June 2013, CIH Cymru, Cardiff
Type:Training course
8 July 2013, North Wales
Type:Training course
Guide to developing policies & procedures
20 September 2013, London
Type:Training course
Guide to developing policies & procedures
9 August 2013, Manchester
Type:Training course
Guide to developing policies & procedures
25 June 2013, London
Type:Training course
Guide to developing policies and procedures
18 July 2013, Birmingham/Solihull
Type:Training course
27 June 2013, CIH Cymru, Cardiff
Type:Training course
Date: Thursday 13th June 2013, 9.00am-2.00pm Venue: CITB-ConstructionSkills NI, Nutts Corner Training Centre, 17 Dundrod Road, Crumlin, BT29 4SR
Type:Training course
25 June 2013, London
Type:Training course
23 July 2013, Manchester
Type:Training course
26 September 2013, London
Type:Training course
16 & 17 July 2013, Manchester
Type:Training course
16 & 17 September 2013, London
Type:Training course
13 & 14 June 2013, London
Type:Training course
Housing European National & Workers From Abroad
07 August 2013, Manchester
Type:Training course
Housing European National & Workers From Abroad
24 September 2013, London
Type:Training course
Housing European National & Workers From Abroad
10 July 2013, Birmingham/Solihull
Type:Training course
Housing European National & Workers From Abroad
11 June 2013, London
Type:Training course
24 July 2013, Glasgow
Type:Training course
3 December 2013, North Wales
Type:Training course
18 September 2013, CIH Cymru, Cardiff
Type:Training course
Housing management after the localism act
06 September 2013, London
Type:Training course
Housing management after the localism act
01 July 2013, Manchester
Type:Training course
Housing management after the localism act
17 June 2013, London
Type:Training course
Housing provisions and Housing Organisations - Level 2 Certificate in Housing
17 July 2013, CIH Cymru, Cardiff
Type:Training course
Housing Provisions and Housing Organisations - Level 2 Certificate in Housing
26 March 2014, The Interchange, Colwyn Bay
Type:Training course
How to be an effective manager
18 June 2013, Edinburgh
Type:Training course
How to make difficult decisions
13 August 2013, Edinburgh
Type:Training course
ILM Level 5 Diploma for Professional Management, Coaches and Mentors
London
Module 1: 7 and 8 November 2013
Module 2: 22, 23 and 24 January 2014
Type:Training course
ILM Level 7 Certificate/Diploma in Executive Coaching & Developing Leadership and Mentoring
London Module 1: 9 and 10 October 2013 Module 2: 27 and 28 November 2013 Module 3: 13, 14 and 15 January 2014
Type:Training course
3 October 2013, Glasgow
Type:Training course
Introduction to affordable home ownership
28 June 2013, London
Type:Training course
Introduction to affordable home ownership
13 August 2013, Manchester
Type:Training course
Introduction to affordable home ownership
30 September 2013, London
Type:Training course
Introduction to affordable home ownership
30 July 2013, Birmingham
Type:Training course
Introduction to development & regeneration
6 August 2013, Manchester
Type:Training course
Introduction to development & regeneration
5 July 2013, London
Type:Training course
Introduction to development & regeneration
10 September 2013, London
Type:Training course
Introduction to Development and Regeneration
20 June 2013, CIH Cymru, Cardiff
Type:Training course
10 September 2013, London
Type:Training course
8 July 2013, Manchester
Type:Training course
Introduction to Homelessness Investigations
19 September 2013, CIH Cymru, Cardiff
Type:Training course
Introduction to Homelessness Investigations
25 June 2013, North Wales
Type:Training course
Introduction to housing for new staff
26 September 2013, London
Type:Training course
Introduction to housing for new staff
14 August 2013, Manchester
Type:Training course
Introduction to housing for New Staff
23 July 2013, London
Type:Training course
Introduction to housing for New Staff
14 June 2013, Birmingham/Solihill
Type:Training course
Introduction to housing management law
24 June 2013, London
Type:Training course
Introduction to housing management law
27 September 2013, London
Type:Training course
Introduction to housing management law
22 July 2013, Manchester
Type:Training course
Introduction to leasehold management
23 July 2013, London
Type:Training course
Introduction to leasehold management
20 September 2013, London
Type:Training course
Introduction to Management Programme
London Module 1 - 10 September 2013 Module 2 - 17 October 2013 Module 3 - 28 November 2013
Type:Training course
17 July 2013, Manchester
Type:Training course
13 June 2013, Birmingham
Type:Training course
Involving tenants in strategic decision making
27 September 2013, London
Type:Training course
Involving tenants in strategic decision making
30 August 2013, Manchester
Type:Training course
Involving tenants in strategic decision making
26 July 2013, London
Type:Training course
Involving tenants in strategic decision making
25 June 2013, Birmingham
Type:Training course
Latest update on Welfare Reforms and Housing Benefit - How to deal with the impacts in practice
27 June 2013, Birmingham/Solihull
Type:Training course
Latest update on Welfare Reforms and Housing Benefit - How to deal with the impacts in practice
14 August 2013, Manchester
Type:Training course
Latest update on Welfare Reforms and Housing Benefit - How to deal with the impacts in practice
16 July 2013, London
Type:Training course
02 July 2013, Birmingham
Type:Training course
10 September 2013, London
Type:Training course
11 June 2013, London
Type:Training course
Leadership Programme for Housing 2013
Module 1: Strategic and organisational leadership - 16 – 18 April 2013 Module 2: Leading effective processes - 21 – 22 May 2013 Module 3: Effective stakeholder relationships - 2 – 3 July 2013
Type:Training course
Level 3 Certificate in Housing Maintenance
Commencing May 2013 Delivery is over a 12 month period with ten full days of training.
Type:Training course
Level 3 Certificate in Housing Practice
Commencing May 2013 Delivery is over a 12 month period with ten full days of training.
Type:Training course
Level 3 Certificate in Housing Services
September 2013, CIH Cymru, Cardiff
Type:Training course
Making use of short scottish secure tenancies
18 July 2013, Glasgow
Type:Training course
Managing rent arrears - factoring in pre-action requirements and universal credit
19 November 2013, Edinburgh
Type:Training course
25 November 2013, Manchester
Type:Training course
10 October 2013, Birmingham/Solihull
Type:Training course
16 September 2013, London
Type:Training course
5 November 2013, Manchester
Type:Training course
17 October 2013, Birmingham/Solihull
Type:Training course
20 September 2013, London
Type:Training course
25 July 2013, Manchester
Type:Training course
24 September 2013, London
Type:Training course
15 November 2013, Manchester
Type:Training course
11 October 2013, Birmingham
Type:Training course
Newbuild homebuy and shared ownership
25 June 2013, Birmingham
Type:Training course
News ways of preventing the new causes of homelessness
04 September 2013, London
Type:Training course
News ways of preventing the new causes of homelessness
07 August 2013, Manchester
Type:Training course
News ways of preventing the new causes of homelessness
10 July 2013, Birmingham
Type:Training course
News ways of preventing the new causes of homelessness
26 June 2013, London
Type:Training course
Personal safety in and out of the office
20 August 2013, Glasgow
Type:Training course
Possession proceedings for Housing Officers
17 October 2013, North Wales
Type:Training course
Possession Proceedings for Housing Officers
12 September 2013, CIH Cymru, Cardiff
Type:Training course
Practical appreciative inquiry (New)
19 September 2013, Edinburgh
Type:Training course
Preparing for challenges of governance
26 September 2013, London
Type:Training course
Preparing for challenges of governance
17 June 2013, London
Type:Training course
Preparing for challenges of governance
15 July 2013, Birmingham
Type:Training course
Preparing for the role of 'designated person' in complaints handling
23 September 2013, London
Type:Training course
Preparing for the role of the 'designated person' in complaints handling
21 October 2013, Manchester
Type:Training course
Preparing for the role of the 'designated person' in complaints handling
27 August 2013, Birmingham/Solihull
Type:Training course
18 July 2013, CIH Cymru, Cardiff
Type:Training course
23 July 2013, Edinburgh
Type:Training course
Recent legal developments in service charge disputes
4 November 2013, Manchester
Type:Training course
Recent legal developments in service charge disputes
22 October 2013, Birmingham/Solihull
Type:Training course
Recent legal developments in service charge disputes
3 December 2013, London
Type:Training course
Recent legal developments in service charge disputes
17 June, London
Type:Training course
3 December 2013, Glasgow
Type:Training course
Right to buy policy and practice
03 July 2013, London
Type:Training course
Right to buy policy and practice
12 June 2013, Birmingham
Type:Training course
Right to buy policy and practice
11 September 2013, London
Type:Training course
Right to buy policy and practice
01 August 2013, Manchester
Type:Training course
Safeguarding vulnerable people
04 July 2013, London
Type:Training course
Safeguarding vulnerable people
20 June 2013, Birmingham
Type:Training course
Safeguarding vulnerable people
01 August 2013, Manchester
Type:Training course
Safeguarding vulnerable people
19 September 2013, London
Type:Training course
Setting up social lettings agency
4 July 2013, Manchester
Type:Training course
Setting up social lettings agency
17 June 2013, London
Type:Training course
21 June 2013, CIH Cymru, Cardiff
Type:Training course
9 July 2013, North Wales
Type:Training course
Succession, assignment and exchange
13 September 2013, London
Type:Training course
Succession, assignment and exchange
5 August 2013, Manchester
Type:Training course
Succession, assignment and exchange
29 July 2013, London
Type:Training course
Succession, assignment and exchange
18 June 2013, Birmingham/Solihull
Type:Training course
15 October 2013, Edinburgh
Type:Training course
10 December 2013, Edinburgh
Type:Training course
24 September 2013, Edinburgh
Type:Training course
Understanding learning disability - An introduction to housing staff
6 November 2013, Manchester
Type:Training course
Understanding learning disability - An introduction to housing staff
8 October 2013, Birmingham/Solihull
Type:Training course
Understanding learning disability - An introduction to housing staff
6 September 2013, London
Type:Training course
Understanding mental illness and learning disability in anti social behaviour and housing management
24 September 2013, London
Type:Training course
Understanding mental illness and learning disability in anti social behaviour and housing management
11 June 2013, London
Type:Training course
Understanding mental illness and learning disability in anti social behaviour and housing management
14 August 2013, Manchester
Type:Training course
Understanding mental illness and learning disability in anti social behaviour and housing management
17 July 2013, Birmingham
Type:Training course
Understanding the Gas Safety Regulations
14 November 2013, CIH Cymru, Cardiff
Type:Training course
Understanding the Gas Safety Regulations
3 October 2013, North Wales
Type:Training course
Understanding the IEE Electrical Regulations
24 October 2013, North Wales
Type:Training course
Understanding the IEE Electrical Regulations
5 December 2013, CIH Cymru, Cardiff
Type:Training course
Universal credit for frontline staff
20 September 2013, London
Type:Training course
Universal credit for frontline Staff
19 August 2013, Manchester
Type:Training course
Universal credit for frontline staff
11 July 2013, London
Type:Training course
Universal credit for frontline staff
14 June 2013, Birmingham/Solihull
Type:Training course
3 June 2013, North Wales
Type:Training course
Welfare Reform - helping people deal with cuts to their housing benefit
19 June 2013, Manchester
Type:Training course
Welfare reforms and the new under occupation rules
5 June 2013, Birmingham
Type:Training course
We are running a prize draw for CIH members who are either studying a housing qualification or employed in a front line position. Find out more
Introduction to tenancy fraud - 13 June - Birmingham
Welfare reforms and the new under occupation rules - 5 June - Birmingham
Housing European nationals and workers from abroad - 11 June - London
Universal credit for frontline staff - 14 June - Birmingham
Frontline housing advice - 5 June - West Wales
Sheltered Housing Management - 21 June - Cardiff
How to be an effective manager - 18 June - Edinburgh
Project management - 23 July - Edinburgh
This course is suitable for managers who are either new to their role, or managers who have some experience and are keen to replenish and build on their existing skills.
The programme will be delivered over 4 days and can also be delivered In-house.
We have teamed up with the Housing Diversity Network (HDN) to offer a mentoring option which will help delegates embed their learning from this programme. Find out more here.
Read about how our Four Day Managers programme can help you to get the best out of your employees.
View new dates here
Find out more about our In-house management programmes.
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