Member only CIH Unlocked 14 Aug 2025 | Case study

Committed to housing: Thomas Sutton

Gateshead Council's services manager (neighbourhood and housing) Thomas Sutton shares insight into his career so far as a committed housing professional.

Member only CIH Unlocked 31 Jul 2025 | Health and housing | Management and leadership | Tenants and residents

We are not at war: Why language matters in housing

Rochdale Boroughwide Housing CEO Amanda Newton shares a thought-provoking perspective on how 'frontline' terminology can damage the resident-landlord dynamic.

Member only CIH Unlocked 31 Jul 2025 | Climate and sustainability

The green skills challenge: Insights from CIH and CIOB’s 2025 expert roundtable

A recent roundtable hosted by CIH and the CIOB saw representatives from across the sector discuss the challenges they’ve faced as a result of green skills issues.

Member only CIH Unlocked 31 Jul 2025 | Management and leadership | Professionalism and training

Committed to housing: Aileen Evans

Former Grand Union Housing Group CEO and CIH president Aileen Evans talks to Unlocked about her long illustrious housing career and the benefits of being open to different career paths.

Member only CIH Unlocked 31 Jul 2025 | Regulation and legal | Tenants and residents

Webinar takeaways: Improving complaints services (part two)

Our most recent complaints webinar explored how and why social landlords should embed a more strategic approach to complaints.

Member only CIH Unlocked 31 Jul 2025 | Management and leadership | Tenants and residents

Angela Lockwood OBE: From council house to housing hero

Alma Sheren talks with former North Star Housing CEO Angela Lockwood about becoming an OBE and her housing legacy.

Member only CIH Unlocked 17 Jul 2025 | Management and leadership | Professionalism and training

Committed to housing: Callum Wynd

Clackmannanshire Council's Callum Wynd on getting started in housing during the pandemic and the value of mentorship.

Member only CIH Unlocked 17 Jul 2025 | Tenants and residents

Why we set up five community hubs in 12 months 

Incommunities' Lindsey Roche on how setting up a series of community hubs in quick succession has helped them to better listen to residents and the communities they serve.

Member only CIH Unlocked 17 Jul 2025 | Homelessness

Preventing refugee homelessness in Greater Manchester

The Boaz Trust's Amy Merone explores how we can work to prevent new refugees from being tipped into homelessness.

Member only CIH Unlocked 17 Jul 2025 | Tenants and residents

‘Nothing about us, without us’: Seven takeaways from the Listening to Diverse Tenant Voices webinar 

During this webinar, attendees gained insight into how to better listen to tenants and learn from their experiences.

Member only CIH Unlocked 17 Jul 2025 | Management and leadership | Professionalism and training | Regulation and legal

Competence and Conduct Standard: How should social landlords get ready?

CIH's director of membership and professional development, Sarah Dunkerley, outlines how social landlords should prepare for the upcoming Competence and Conduct Standard.

Member only CIH Unlocked 03 Jul 2025 | Homelessness

Tai Ffres: A fresh blueprint for youth housing in Wales 

Amanda Oliver shares insight into an innovative youth homelessness scheme in South Wales.

Member only CIH Unlocked 03 Jul 2025 | Management and leadership | Professionalism and training

Committed to housing: Ryan Barclay 

Housing Options Scotland's Ryan Barclay on his academic path into housing and staying on top of ever-evolving challenges.

Member only CIH Unlocked 03 Jul 2025 | Regulation and legal

Housing policy developments in Northern Ireland — Q2 2025 

Justin Cartwright CIHCM outlines all the big policy developments and changes in Northern Ireland from April to June 2025.

Member only CIH Unlocked 03 Jul 2025 | Development and regeneration

One housing association’s drive to Build More Homes

Wandle's Grant Shipley shares insight into the London housing association's Build More Homes initiative.